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    Visionworks

    2.5 (27 reviews)
    Open 9:00 am - 7:00 pm
    Updated a few days ago

    Services - Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Visionworks Photos

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    Recommended Reviews - Visionworks

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    I'm never write bad review, but with this store I really disappointed . I bought 2 pair of glasses and one of them has defective lens on left side . I bought at 5/5/2019 and I noticed 08/01/2019 left lens has a lot of lines , but not on right side . And the women who was working over there told me it's happened because the heat inside the car made that problem on the lens , my question is why not both lens ?? If I can put 0 star I would My purchased not even 100 days , they don't want warranty coz I'm not buying extended warranty. Update my review, my problem already solved with visioworks at first colony mall . And this year I went at the same place . 5 star for service .

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    1 year ago

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    1 year ago

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    3 years ago

    They need to shut this place. No inventory, slow service , rude people. And dingy too. Never again will I patronize that place.

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    We're pleased to hear this, Lori! Thank you for the feedback.

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    9 years ago

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    7 years ago

    Sherebiah was extremely helpful! I had a no-hassle experience with solving my son's broken glasses situation! I would highly recommend!

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    Darla, thanks so much for this review!

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    8 years ago

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    Rhondalyn, we're so happy to hear you had a great experience!

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    9 years ago

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    We're happy to hear this, Amber! Thanks for sharing your experience.

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    5 years ago

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    10 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - Visionworks

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    Went to go pick up my glasses today and I absolutely love them! They have such a great variety of…read morestyles with great prices. Plus I got the anti-glare lenses that make everything look so clear. The gentleman that helped me made the decision for the lenses so much easier since he had them too and swore by them. Dr. Hillard is always super nice, funny, and is very patient when I can't decide which is better. "1 or 2, 3 or 4..." The staff is really nice and is very professional and sweet. This is why I will keep coming back again and again.

    I recently took my three teenagers to have their yearly check. Two of them for the first time. Dr…read moreHilliard and her staff were unbelievably inviting and caring! My youngest was interested in contacts but had a lot of anxiety about putting things in her eye. There was a young lady,Morgan, that patiently helped her learn how to put the contacts in and how to remove them. The office manager, Donna, also showed great care and patience while we had to go through a few extra steps to find the contacts that were the most comfortable in my daughters inexperienced eyes. Of course I am also greatfull to Dr Hilliard. She is truly a gem. She has a talent for making her patients feel relaxed and comfortable. All of this personal care and interest was given to my children while maintaining strict social distancing standards. We felt safe and cared for! As a bonus the office has recently been remodeled and it is absolutely beautiful!!

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    CustomEyes Pearland

    CustomEyes Pearland

    4.4(62 reviews)
    0.5 mi
    $$

    Updating my experience. A few weeks ago, I had an appointment for an eye exam which went very well…read more The front staff took time to walk me through the entire process and helped me pick out my glasses. However, I went back a few days ago since my vision did not seem quite right with my new progressive glasses, my very first pair of glasses ever. After explaining several times that something wasn't right, I kept getting push back and was told that I simply need to get used to wearing my glasses. Finally, they told me I could take new measurements, after going back and forth. We took the new measurements and it turns out, adjustments to the measurements and the prescription needed to be made. I should not have had to press the staff like that to make sure my measurements and prescriptions were correct.

    Ever since my go to eye doctor moved out of Pearland, I've been on a search for a new optometrist…read more My search has been going on for years. CustomEyes Pearland was highly rated so I decided to give them a try. Scheduling was pretty easy. I went online and requested an appointment and was called back in a fair amount of time to finish. Their office is located right off 288 and Broadway, easy to get to and has plenty of parking. I arrived early as requested and there was still a bit of a wait even after my appointment. We started off with all the usual tests prior to seeing the doctor. Times have changed when it comes to yearly exams. There is alot of new tests they recommend which also comes with more out of pocket expenses. I found the front desk and others to be straight business without the service with a smile. It's not a must, but it does make you feel a little more welcome. I saw Dr. May on my visit and she was a pleasure to see. Super friendly and very knowledgeable. She ordered a few trials for my contacts and sent my on my way. After that is where I felt service went downhill. I have high astigmatism and I knew there would be a wait, but it was almost 3 weeks without a call from the office. I called once and they said they would get back to me and they didn't. The next time I called about a week later, they said one of the two trials were there and waiting to be picked up. How was I supposed to know that without a call. The same thing happened with my second trial. I just found it odd that I had to reach out every time. Needless to say, though I liked the doctor I saw, the overall customer service left alot to be desired. I didn't even end up using my yearly benefits here. I'm glad many people have liked the service here, but I will keep searching.

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    Vision Source Family Eye Care - Dr. Dipak R. Kalani

    Vision Source Family Eye Care

    3.9(17 reviews)
    1.8 mi
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    My entire family was seen by Dr. Haidar, and I couldn't recommend her more. She was very patient…read morewith my kids, where other locations were not. She also took the time to explain everything thoroughly, and made sure it made sense before moving on. The staff was very friendly and super helpful, especially when it came to picking out a pair of glasses. I highly recommend this location and Dr. Haidar, and I'm excited we've found a new family optometrist.

    I am incredibly disappointed by the customer service and will not be returning. After years of…read morebringing my entire family of 8 here, my appointment was cancelled 10 minutes before my arrival today... after I left work early and paid to use the Express Lane since I left work later than planned. I only called to advise that I would be 5 minutes late due to having lost my keys at work. The reply was that they were closing early to get employees home before the ice. While I can understand safety, that should have been a call made this morning!!! The Winter Weather Advisory does not even apply to our area. On the other hand, it's been in effect since 2pm. So, either way, my appointment either should have been honored or I should have been notified earlier of the cancellation! Then I was offered an appointment for tomorrow.... which, by the way, is when the ice will actually arrive to our area! We will be finding a new provider.

    Photos
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    Visionworks - optometrists - Updated May 2026

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