Gregory Optical was the best experience. Thorough. Personal. Helpful and has pristine taste in…read moreglasses. My teenage son was able to find glasses he liked. Michael was patient and had a great sense of humor to assist my child. The glasses were in so quickly. When we came in to try on they fit like a glove! The lady that works for Michael was friendly and helpful as well! The price was appropriate for the product. We will be back soon, for me :)

First of all, Gregory's has the most beautiful selection of glass frames..... They are different…read moreand stylish. Something for everyone's taste. Secondly the owner ,Michael is knowledgeable and helpful and their lenses are the best of quality. Thirdly, Rebecca, also an expert in the field could not be more helpful! This shop, friends is worth the drive to Hope Street! Don't miss it! Everywhere I go, I receive compliments!

Amazing eye doctor, gave phenomenal contact lense reconditions, and they were able to fit me in…read morewithin two weeks of setting up an initial appointment. I adore Dr Ginsberg, and am so happy Erik D recommended him to my husband and I. His office is in the back of the 2224 complex, and can be a bit confusing, but once you are inside you feel comfortable. Friendly warm reception area,light eighties music playing (why do doctor's offices always play that kind of music?) Nice selection of glasses to choose from in their own store. And one of my favorite things is that patients can online schedule!! www.DrGinsberg.com I'm incredibly pleased with his team, his humor, and the fact I was seen at my appointment time, not 30 mins later like my old eye doctor.

Dr. Ginsberg is prompt, professional, thorough, and kind. I can't say enough nice things about…read morehim. I've been going to him for years.

The front desk chick with the red hair is absolutely horrible! She is so rude and sits there doing…read morenothing and does not care about her customers. She copped an attitude with me the second I walked in! I was 6 min late rushing due to an IBS issue (horrible timing I know) and she sassed me so bad for being late! Eye appts here are apparently only 10 min and they book on every 10 min. (seems like a mill to get your money) There wasn't a single other person waiting for an exam. She was so rude to me, and looked HAPPY turning me away, and didn't offer to help me reschedule or anything. DID NOT CARE AT ALL!! The red hair chick with the attitude needs to be fired as she takes joy in ruining someone's day. I will never come to vision works ever in my life! Honestly glad their glasses are flimsy and cheap anyway

Visionworks Seekonk, MA - After 17 days, I was not contacted that my eyeglasses were ready. I…read morecalled and was told they had them and a quick hangup. I went to pick up my eyeglasses. The lady put them on the counter and said nothing. I put them on and pulled the mirror over. There was something to read on the counter, which she did not refer to, in oder for me to check if the prescription was correct. I asked for her to adjust them for proper fit. She said nothing, grabbed the glasses, did a little twist and handed them back to me...still no verbal interchange. I grabbed the glasses and walked out of the store...absolutely the worst customer service I have ever received!!!!

I went here back in January. The place was clean and had a good vibe. The doctor gave me a new…read moreprescription that seemed very different from my previous one. I got new glasses and had a really hard time wearing them. I had bad headaches and my eyes felt very strained wearing them. I stopped wearing them and went back to my old glasses. I went to a different place last week and learned that my eyes hadn't changed; the prescription from Providence Optical was completely wrong. I'll never be back.

Great spot to get an eye exam and buy contacts and lenses. Right downtown so street parking can be…read morea little tough sometimes but there are garages nearby. And they seem to take lots of insurance and make it all very easy. I've seen two optometrists and they were both great. They really make sure you get the right contacts. I had to go back a bunch of times to find ones that worked for me. The selection of glasses are great. They have cheapo ones, pricey ones, and most importantly to me, lots of good ones in the middle.

I have been a patient there for many years and always leave there knowing I have received the best…read morecare. Dr. Swenson is a caring professional who addresses any concerns you have. She's professional and communicates in a personable way letting you know your care is priority.

I broke the eyeglasses I bought from them. The glasses broke within the 1-year warranty period, so…read moreI called them to arrange a refund. The person I spoke to , once they realized I needed a warranty covered refund, started talking in double talk and refusing to arrange a refund. Not only did they deny warranty coverage refund but they wasted my time. I am taking Envisions Eyecare Center to Rhode Island Small Claims Court to get my refund. Don't waste your time with these slime balls.

I placed an order for contact lenses at the Warwick Office. After a month went by and I hadn't…read morereceived them I called the office and they assured me they would look into it and get back to me the same day. Than did not happen. I called back the next day and was told they cannot order contacts for someone who is not one of their patients. (This was not relayed to me when I placed the order and no one thought to inform me of that over the next month!!) After getting disconnected with the Warwick office where I called to speak to a manager, I was disconnected, and no one answered the phone when I called back. Finally after reaching the manager at the Woonsocket Office, I was assured the order was just placed and I would receive the contact lenses in five days. I am now waiting.......

I didn't have to wait forever to schedule my appointment and the front desk gal was fantastic in…read morehelping me confirm my insurance coverage. The exam was also fantastic and the eye doctor explained a lot, which I love. It took about a week for my glasses to come in and I love them! Driving home was a dream because I can clearly. So happy!

I would not recommend this place at all. I called before my appt to see if they accepted my…read moreinsurance and they told me yes. I get there and they say that vision plan wasn't accepted but my medical plan was. that was a lie and I was charged a full rate. also the place is in a basement and there is no WiFi at all and good luck if your phone has any service. I would not recommend this place at all. I called in advance hoping that they would be honest and not lead me to believe that i was all set.

Please include WiFi for patients in your basement waiting area. There is plenty of bandwidth for…read moreall.

I have been going to this Eye care clinic for almost 6 years now and I have been very happy with…read moreDr. Carl. He talks patiently and he is very thorough about explaining things to people. The ladies at the reception desk have also been more friendly and professional as in years past. The medical assistant that helped me to get the preliminary tests was also very friendly and nice. Overall a good place to get your eye checked and/or tested

I had a very disappointing experience at Advanced Eye Care Associates, and unfortunately this was…read morenot an isolated incident for my family. I originally went in for a scheduled appointment and was told at the front desk that my appointment had already been canceled. I had not canceled it, and I hadn't even opened the email they claimed was used to make changes. Despite explaining this calmly, the staff kept insisting that I must have canceled it without realizing. Instead of trying to figure out what went wrong or offering a solution, I felt like I was being blamed. The receptionist then called in a manager, Celeste, to assist. That interaction only made things worse. Her body language was dismissive, and her tone came across as rude rather than helpful. On top of that, the receptionist who initially helped me was laughing during the situation, which felt extremely disrespectful. I remained calm and respectful the entire time. What makes this more concerning is that a similar issue happened to my brother. He was also told his appointment had been canceled, and my dad described the staff as extremely rude during his experience as well. When the same situation happens more than once within the same family, it feels like there may be a bigger issue with either their scheduling system or how patients are treated. After this, I rescheduled my appointment. They told me I would receive two confirmation calls, and I specifically gave them my personal phone number instead of my parents' to avoid confusion. I asked what would happen if I couldn't pick up the confirmation call, since I hadn't even opened the previous email and didn't want my appointment to be canceled again. I also asked if I could simply confirm the appointment right then and there in person. I was told no. When I asked what would happen if I missed the call and whether it would be canceled, the staff member raised her voice and firmly said "NO! Just come in at 6:30," even though my appointment was scheduled for 6:40. She said I needed to come earlier because they had to dilate my eyes and they close early. The tone and raised voice were completely unnecessary. I was simply asking a question to avoid another misunderstanding. Scheduling issues can happen anywhere, but how staff handle them makes all the difference. Patients deserve to be treated with patience and respect, especially when they are trying to clarify policies and avoid confusion. Unfortunately, my experience left me feeling unheard, frustrated, and disrespected. I hope this office seriously works on improving both their communication and their customer service.

The best vision care center anywhere. Dr. Brown and his staff are so very professional,…read morewell-trained, friendly and thorough. Dr. Brown is an expert in his field and very devoted to his patients' eye health and care!

Very poor customer service. I went in to get my yearly exam and got glasses. The prescription…read moreended up being off so I needed to get the lenses replaced. But I had broken the frames so I was willing to pay for the frames I just needed the lenses replaced. What happens and I wasn't able to get back there and I actually completely forgot about them. So when I called to ask about where we were in the process they told me I needed to bring in my broken frames in order for the lab to make a new glasses. What? I obviously don't have the broken frames. No one told me this information the first time I went. And the girl on the phone kept saying well since it's been so long (about six months) what does that matter? My prescription is good for a year and the prescription was incorrect so either way I still needed a replacement but they told me I would have to pay full price for the frames and the lenses. The girl on the phone was not helpful. Just very disappointed. I will not be returning there. On the other hand the doctor was very nice and helpful. Was able to see me in short notice.

I went in for my first appointment just for a routine eye exam. I found everyone at the front desk…read morevery easy to schedule with and Dr. McMahon very thorough and knowledgeable during the exam. I was very happy to find a new optometrist and didn't anticipate returning for a second visit so quickly. Within a few days of my appointment I got something in my eye when walking outside in the wind. I finally called several days later when it became even more irritated and they worked me in the same day. Dr. McMahon found a grain of sand had stuck itself to my eye and said next time to not hesitate calling to come in for a check. It was such a relief to get it out and they were so awesome to get me scheduled same day to come in when I called. My daughter needs a new optometrist and I know who I'll be sending her to! I highly recommend Dr. McMahon and appreciate how considerate and professional both she and her practice is.