This has been my eye doctor for years and even as the staff changes the quality stays the same…read more It's not just for glasses and contacts but also for real medical problems with your eyes. Thery are good, fast and have good hours to get to so when that crisis comes up, this is the place to go.

I went there out of sheer desparation. I had just had my eyes examined elsewhere and the sales…read moreperson at the competition was unhelpful! Well there loss! It is going to be worth my time and money to drive the 45 minutes to Lansdale for my new glasses and exam location! Debbie was phenomenal! She listened and shopped for me and presented me with plenty of choices. In the end I purchased two pairs of glasses, a regular and a sun. I can't wait I will be able to drive and see in comfort!

I would have stayed with this practice if I had three hours for an eye appointment, but I do not…read more If you don't have to get back to work, maybe this place is for you because Dr. Nolan is very nice, but the wait over the past two years has become absolutely absurd. I arrived at 8:30 for an 8:45 appointment and I left the office at 10:20 after skipping my dilation. I have a rare eye issue and skipping a yearly dilation is not safe, but I worried if I did it that I would be there for three hours instead of two. Dr. Nolan went as fast as she could and apologized, but then when I went to the front desk to pick up my prescriptions I had to wait another 15 minutes on top of the over 1.5 hours I had already spent in that building. I was going to be late for a meeting for work, so I went in the back and begged them to just hand me my scripts and send me a bill and they debated with me that I still needed to wait until the doctor came out and handed me the paperwork herself. The front desk is exceedingly rude, and for the record, I had an incomplete yearly eye exam that took two hours start to finish and only because I made a scene. They should seriously be embarrassed of what they have done to this practice.

Very happy with Dr Katzman and his staff. Very thorough refraction to ensure that I would have the…read moreright prescription for Optimal vision.

Dr. Bierman recommended yoked prisms for my daughter, insisting that her eyes needed correcting. We…read moretrusted him for years with her well-being, because he is the professional. He touts himself as an eye doctor that helps turn around learning/reading disabilities. It's simply not true. Turns out, she has dyslexia and is only slightly far-sighted. Very disappointed to have wasted time (and $$) that could have been spent on occupational therapy.

I had gone to Dr Bierman for the last 5 or so years for glasses and always found them to be perfect…read morewith a very short time of adjustment, if any. As Jacquie stated in the previous review, it is nice to be cared for by this professional. My insurance changed also, (early retirement), and in addition to this I had moved further away from Lansdale. I attempted to get my much needed new glasses and prescription handled by Walmart due to my changed circumstances and while the staff there was very nice, I could not adjust to the glasses at all and in the end received a full refund, but of course lost the cost of the eye exam. I am returning to Dr Bierman, because I am confident in his ability to provide me with appropriate eyewear...his skills to far beyond any vision care I have ever received in the past.

I had LASIK with Steven Siepser three weeks ago, and the results have been truly life-changing…read more I've been extremely nearsighted since childhood--without glasses or contacts, I could barely see. I also had a real fear of anything involving my eyes, worrying about the risk to my vision. But as my night driving became more difficult, it felt like now or never--and I'm so glad I gave myself this gift. Now, my vision is almost perfect, and night driving is clear and comfortable again. It's made an incredible difference in my daily life. Dr. Siepser made the entire process feel easy and reassuring. The procedure was quick, recovery has been smooth, and I understand my vision may continue to improve as my eyes fully heal. I'm very grateful for the outcome and would highly recommend him to anyone looking for an exceptional experience and result.

Recently switched to this practice bc my ophthalmologist in king of Prussia Dr wilanowski retired…read more Office was busy day of my appt. I felt extremely rushed during the entire appointment. Just another example of providers increasing clientele and there's limited quality patient care. I couldn't even ordered Rx eyeglasses the same day bc the salesperson wasn't there. Was not impressed with glasses selections. I didn't see any decent brands or styles. Very disappointed for a large eye care group. I gave an extra star bc I thought the female doctor was extremely nice. Front desk wasn't too welcoming though.

The front desk is rude and unprofessional. The entire staff is in a hurry. They talk fast, move…read morefast, and they don't want you to talk to them. The patient mostly senior citizens and we don't move as fast as the 30 year olds nor do we like to be pushed along. Waiting for the doctors is like sitting in a cattle chute. A one hour wait id not unusual. It's almost offensive sometimes that they want to move you along as if you're not a person. In my opinion, some of the staff are like trained robots . Dr. Cohn did my cataract surgery and treats me for glaucoma. I am pleased with him, but always gives you a sense of time is running out . The faster they move the more money they were make. I will stay with Kremer because II like Dr. Cohn. The procedure and the staff during my cataract surgery was extremely friendly and professional. I felt very comfortable there.

Went to Kremer for an eyelid issue. Dr. Gurwin. She was…read moregreat, took the time to explain my problem. I will definitely return when needed. Office Tech was great too. Be aware, if you usually do not have a co-pay when going to a doctor and Kremer asks you for one, don't pay it. This is the 2nd time I've been to Kremer where they said their computer system said I had a co-pay. With my insurances, I never have co-pays. It's possible the admin incorrectly entered the information.

Dr. Neal and his team continue to provide warm and caring service to me and my family. Very happy…read morewith the service provided and his contact lens and glasses pricing is always fair. Couldn't be happier.

After having cataract surgery, I had light adjustment done by Dr. Neal. Within a few months I…read moredeveloped double vision. Dr. Neal referred me to Dr. McConnell (who it turned out is his wife), who specializes in treating double vision. She prescribed lenses with prisms. Unfortunately, the glasses didn't correct the problem as she had measured incorrectly. She ordered a second pair. When I used the glasses for distant vision, I found I still had double vision. I then went back to the physician who had done my cataract surgery. Shockingly, he said the glasses I had gotten did not have any prisms. Today, I returned with my husband to Dr. McConnell for an explanation. She maintained the glasses did in fact have prisms and suggested most opticians and even doctors can't tell if glasses have prisms but she, of course, could. I expressed my displeasure and distrust as she seemed to be more concerned about defending herself than about my poor treatment outcome. She offered to refund my money and refer me to someone else and rushed out of the examining room. Subsequently, an assistant led us to the front desk and said she would give us a refund of $270. My husband said we would accept the refund but wanted to keep the glasses as we were skeptical about the explanation about the glasses having prisms when my doctor said they didn't have prisms. While the assistant went to get direction, my husband retrieved the glasses. The assistant returned and demanded we give up the glasses. My husband told her we were keeping the glasses and it was their choice whether or not to give us the refund. What ensued was some loud back and forth about us wanting to keep the glasses. Dr. Neal joined this and did nothing to resolve the matter and adamantly requested we give up the glasses and suggested we wanted to get the glasses for free. So we went back and forth some more. When asked why he wanted the glasses more than he wanted to provide good customer service, he said they would send them back to the company for a refund. That seemed ridiculous since it suggested the glasses were in fact defective. As we were leaving my husband pointed out the office was not ADA compliant since there is a step up but no ramp. They yelled back that they have a ramp. Dr. Neal came over and held up a suitcase-like folded up ramp. In the numerous times I came to the office, struggling with my walker, never once did anyone offer the use of the ramp. Dr. Neal's retort was 'you never asked.' That sums up the poor quality of my treatment.

Dry eye & glaucoma issues for greater vision Iris specialist helped my eyesight getting better then…read moreit was.

My daughter had a serious facial injury near her eye and needed to be seen quickly. None of us…read morewear glasses and we didn't have an eye doctor to call. This office came highly recommended by a friend. Dr. Dawn made time for her on the schedule and got her in right away, even as a new patient. She was so thorough and calm throughout the entire exam. My daughter and I left reassured and with a list of things to watch for in the coming days. She took her time and made the entire situation so much less scary. She even gave my daughter an eye exam while we were there and although she doesn't need glasses, she will be our eye doctor going forward! Even the front desk staff was kind and accommodating (I find this to be especially hard to find these days!). Doctors like this are rare and I am so happy to have her in our arsenal.

I can not say how great this place is! Dr. Ted is Awesome! Jamie is Awesome! Just a great place!read more

Super crappy service , I went in to try contacts on for the first time before i moved to California…read moreand he was rolling his eyes at me that i couldn't get it in and getting super impatient with me. Now i live in California and had contacts sent over at first he got my name wrong and couldn't find me , my name is Shay but they had me under Ally, and then I emailed him for my glasses prescription and have emailed him at least 6 times asking for it only for him to ignore my emails. Super unprofessional. Won't do it again