The following is a post I placed on various fb Vision Solar, LLC web pages. They conveniently deleted each and disabled comments. They don't want their potential customers to see their dirty laundry. They now claim to be overtaking Texas. Texas beware!
VisionSolarLLC dropped the ball and allowed the permit to expire. This is after 7 months of my calling the Concierge at least two times a week. I can only guess that they don't record the calls for quality purposes nor do they keep a call log. But over the course of that 7 months, I had spoken with, not necessarily in the following order, Raymond, Chris, Frank, Angelina, Sierra, Morgan, Daniel, Mikel, Kalvin, Doug, Sade (pronounced Shaday), Brianna, Kristen (who boasted being a supervisor), and Solomon.
I'm sure that there were a few more names. Sorry, if I've missed yours.
Prior to the permit expiring, and only after 7 months of calls, I'm informed that they require photographs of the inside attic. Now this is curious, given that a the Qualified Individual (project engineer?) informed me that those photos are not not necessary since that would be pre-installation photos. In spite of that, a VisionSolarLLC employee came to take photos. Not quite sure what they did with them, because a follow up call suggested to me that the folks in the home office weren't aware of those photos.
But yes, the permit expired and only after repeated VisionSolarLLC webpage postings, similar to this, did Kristen, from above list, call and ask why I might be posting not so favorable reviews. This, from a supervisor.
As of last Friday they appear to have gotten the ball rolling again. A brand spanking new permit has been issued, and the project is in "plan review". But, alas, we're not done yet.
The building department tells me that VisionSolarLLC still needs to provide an affidavit (for this to go forward). So, it would appear we still need to have the panel installation blessed, and the electrical breaker box blessed, and after that the local power company will come by (i can only hope) to replace the inny box, on the outside wall, with an inny/outty box so that we can push power back to the grid. And, of course, that too needs to be inspected.
My neighborhood seems to be littered with solar panel installations. I wonder if their experience was anything like mine. read more