1. Borden Heating & Cooling

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Broomall, PA

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Borden Heating & Cooling

3.7 (6 reviews)
Open • 8:00 am - 8:00 pm

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3 months ago

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WM Henderson

WM Henderson

(115 reviews)

The last thing a homeowner wants to find is a pipe shooting water out all over a storage area. This…read moreis what I found this morning. I turned off the water to the house, which was easy to find because Henderson had tagged the whole house water wheel handle during a previous visit. I called Henderson. A technician arrived a couple of hours from my phone call. He provided an estimate and replaced the pipe that had a hole in it. He was professional, helpful, and fixed the leak. I was so grateful!!!

Ryan PATRIDGE is the salesman that I welcomed into my home. But I wouldn't welcome him back!! I had…read morea 31 yr old Lennox AC Unit that needed a capacitor in 2024 that cost $400. I needed it again in 2026 and the same part was replaced and it cost $906. Talk about inflation!! I was then in a discussion with the technician who also mentioned that my 20 yr old heater was leaking carbon monoxide! We decided to replace both systems and then was told I would get the $906 deducted from the cost of replacing both systems. Ryan PATRIDGE was the salesman who was welcomed into my home and he also told me that I would get the $906 back. After the installation I reached out to Ryan via text message asking him for an itemized invoice. Spending over $23,000 is a big investment and I want to see what each unit cost and also to see the $906 deducted. The response I got from Ryan PATRIDGE was insulting to say the least! He said that Henderson doesn't give out itemized invoices because it would cost too much money! He also said that the $906 was deducted from the bill! I knew this was not correct so I called Henderson directly and within a few seconds I received the itemized invoice via email. When I mentioned about not seeing the $906 deducted the woman who I spoke with agreed that she didn't see it either. Currently I am still waiting for my money back. If you have Ryan PATRIDGE in your home trying to sell you a new system, be careful! He is why I am giving a terrible review on Henderson. HVAC is a competitive business and it's a costly investment into your home. When you spend a considerable amount of money you should expect honesty and integrity. Shame on you Ryan PATRIDGE! Services Heating system installation, Install AC

Borden Heating & Cooling - hvac - Updated October 2026

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