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    Vision Masters

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm
    Updated a few days ago

    Services - Vision Masters

    Eyewear fitting

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    Midwest Eye Institute - Dr. Daniel Neely

    Midwest Eye Institute

    4.5(4 reviews)
    4.0 mi

    I'm really struggling between 2 or 3 stars. I ultimately chose 3 stars because they ARE pleasant to…read morework with and they're also trying to make things right. However, there have been some extremely frustrating hiccups that should have never happened. The biggest issue that I take with this location, is that they do not have proper knowledge on the correct frames or even fitting those frames, for a 1 year old needing a very strong (thick) prescription lens. Many caregivers are depending on them to guide them when experiencing this for the first time, and they were not able to do that. This resulted in receiving glasses that were entirely to big and they couldn't hold the lens in place well enough either. While they tried their best to be helpful in reordering the right type, something went wrong with the order and the wrong glasses were sent to their office. Thankfully her mother ordered a second, backup pair that can be used in the meantime. However, they are not the durable, non destructible type like she needs for everyday wear. Quite a frustrating and expensive ordeal.

    It's hard not to write a 5 star review when we owe our child's sight to this place!…read more We came to find out that our child needed nearly immediate surgery... and by God's grace we picked this place from a list supplied by our pediatrician... and we were assigned a doctor... and couldn't have been any luckier than to have been assigned to Dr. Daniel Neely! The staff is pretty great here... as mentioned, we were very lucky to have such a great doctor in Dr. Neely. He knew right away that my child needed surgery. He had great way to comfort me in my shock, by saying things I didn't know I needed to hear at the time... such as "this is nothing you did, it's just back luck" (as my child was still a baby). And reassured me that he'd do his best in surgery and if we did our part with patching, our child wouldn't likely have nearly perfect vision after this! The assistants have always been very sweet and patient and kind. But the receptionist aren't usually all that friendly, but they get the job done... The facility is clean. The bathroom is far away, across the hospital. The wait is usually at least 20 minutes past your appointment time, and we've had to wait past an hour at times. The pediatric glasses shop in here is THE place to go, don't shop around, THIS place knows it's stuff and you won't find better knowledge nor service anywhere else.

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    Eyeglass World

    Eyeglass World

    2.4(30 reviews)
    2.1 mi
    $$

    The staff is extremely pushy and doesn't listen to the patient when I say I don't want the air in…read moremy eyes and I respectfully refuse, the First Lady who did the basic tests tried to push for it again. When I do not have issues and other things. That was fault 1. The doctor on site, is really aggressive on pushing for dilation and that test. And made me feel very belittled because I refused a test at my own will! "Well we have to educate you", educating is one thing but belittling is what they did. I wouldn't also trust my kids or my girls around this doctor by themselves, he is very pushy and weird. When looking at my eyes he was touching my face, no other eye doctor has EVER touched my face EVER! Thankfully I had someone with me, this man was weird. He also was belittling other doctors that I seen, who were MDs rather than ODs, and saying they couldn't never do the treatment over electrically even though my prescription from those doctors were beyond great! And then also told me that I was uneducated about my eyes when I've always been told the same thing by many of doctors about my eyes the same thing. As a doctor you shouldn't be letting your colleges in the same field it's unprofessional and disgusting of an attitude. Then when we were checking out, he was out there speaking with one of the lady's and left a sweat stain in the chair. You could see his privates. That's absolutely a disgusting thing for me. I won't be back to this place I got my glasses and left. Overall the experience of them being pushy is a huge NO for me.

    I was 12 mins late because I accidentally passed the building. They cancelled my appointment. No…read moreone ever told me that would happen. They basically told me to leave. I planned on that appointment t all week. They didn't even offer to reschedule. Not one word was said when I scheduled.

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    Vision Masters - opticians - Updated May 2026

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