As a second time customer to vision express I am disgusted to report that I had my Pandora charm bracelet stolen while in your Bluewater store on Saturday. I took it off to have my contact lens lesson in a special area at the back of the store and accidentally left without it when I returned to the store shortly afterwards it has gone from the contact lens area at the back of the store which conveniently isn't covered by CCTV according to your store manager. Horrific experience. I've had a £300+ bracelet taken. I'm more upset about losing the charms which I have been collecting for the last 5 years, some of which can not be replaced. Not a good experience. read more