Everyone is very friendly and knowledgeable. The process from testing to selecting glasses was…read moresmooth and easy. I would recommend this office to anyone needing an eye exam.

Staff were very good to work with. I was able to complete most of my forms online. The office is…read moretechnology friendly as opposed to some practices I've tried in the past. Front office and ancillary staff are very friendly and helpful. Willing to explain insurance coverage, options and ordering contact/ glasses. The OD's are patient, explain what they are doing and how they interpret the results. Professional and friendly.

Took grandson to Nixa last year. Dr told him he was farsighted. Him being a teenager and first…read moreglasses we didn't believe him when he said he couldn't see just figured he didn't want to wear them. I took him to a different Dr this year and was told why he couldn't see. The new Dr checked his last prescription paper and examined him and laughed My grandson is nearsighted very nearsighted. He wears his glasses without a problem now and can see. I wouldn't go back to or recommend Nixa Family Eye Care.

this is a waste of your money you might as well set it on fire instead of going here. Not only were…read morethey 33 minutes late seeing me for my appointment but after giving them my old so that they could replace them with new lenses waiting three weeks calling to check on them having them verify with me that they did in fact, send them out to have the lenses replaced not only to have them. Call very next day and have someone me that the glasses actually never did get sent out and they need me to come back so that I can make another payment before they send them on a co-pay for the glasses before I even receive them. So the first girl, I had spoken to lied to me when she confirmed the glasses had been sent out. Don't go here.

Dr. Katie was great. She explained everything along the way. I would recommend her. The office…read moreand front desk staff were also great. Scott did a great job in getting the best glasses for me.

I wear both glasses and contacts and was ready for a new pair of glasses. I went to Springfield…read moreFamily Vision's website and was pleased to see the option to schedule my eye exam online. Fortunately Saturday hours are available and I immediately booked the 10am time slot availability. They were friendly and prompt, after completing the intake forms there wasn't a long wait to be seen. I really liked the welcoming, pleasant and professional demeanor of the entire staff. I was looking for a specific style frame and they had what I wanted in several color options. For my next eye exam I would certainly continue scheduling here. They are located in a small business complex not far from Battlefield Mall.

Always have had excellent service. They have the best frame selection in the area. I've referred…read moremany family members to this clinic, everyone has been pleased with the professionalism and service. I highly recommend.

I had been going there for several years and had been completely happy with how I was treated and…read morereferred and everything...right up until my very last visit. I was in a room having a conversation with one of the techs about my experience with cancer as she did the preliminaries before the doctor came in and we had a laugh about what I had said. But apparently Dr. Batson was listening to our conversation from another room, whether intentionally or not, and when she came in she clearly had an attitude over what I can only presume was an assumption she had mistakenly derived through the wall or door, and stated, "I am going to prescribe you glasses, you can wear them or not." Said in a tone she should never have taken with a patient, certainly not with ME. I went ahead and got my glasses there for convenience but I will not be going back, you can count on THAT.

Dr. Holmes has been taking care of me for over a decade and always nails my prescription. Everyone…read morewants to see clearly, but as a commercial pilot, it's a job requirement for Not only do I need to be able to see clearly to be safe, I also have to prove it every year to the FAA when I get my medical clearance to keep flying. Dr. Holmes gets it and has addressed my needs and always gets me set up to breeze through that part of my annual recertification. Nima is always on point with making sure my glasses are made correctly so they work with my needs in the cockpit. He is a wizard when it comes adjusting them so I don't look goofy and the glasses fit comfortably. All of the staff at Chesterfield Eyeworks have been helpful and pleasant over the years. I highly recommend you go here if you have a need for vision correction.

Highly recommend Chesterfield EyeWorks to anyone who has been ran through their eye exam like…read morecattle and then pressured to purchase any and every set of glasses/contacts and options available in the store like so many other eye doctors especially the franchise shops. These guys are friendly, well informed and take the time to get to know you and your needs. Everyone from the front desk to the ophthalmologist is great. No huge sales pitch, no pressure to purchase or try to add on more services or products than what you need. I've been wearing eyeglasses and or contacts for over 40 years and have seen many different eye doctors over the years and these guys are about as close to perfect as it gets.

Before we dive into the specifics, know this: If you're the kind of person who doesn't mind paying…read morea little extra in exchange for great, prompt service and aesthetically pleasing surroundings, you will probably enjoy your experience with Vision Clinic. If, like some of the negative reviewers on this listing, you are shopping for a bargain, you should look elsewhere. As far as optometry services are concerned, I've clearly thrown my lot in with the former group, having been a customer here for three consecutive years. And it's not hard to see why: the staff run one of the tightest ships I've ever seen, with a wait time that never exceeds 10 minutes, and the wait itself is made more pleasant than usual by the comfortable surroundings of their visually impressive offices. That said, I have never purchased frames from their opticians for precisely the reasons mentioned by other reviewers - the same quality is available elsewhere at a far lower price. That holds true for contacts as well, BUT if you need some in a pinch, there's a good chance Vision Clinic will have them in stock, whereas their competitors often have to order them, which obviously means more waiting. It's a truism of our time that convenience and pleasant experiences often come at a premium, and that axiom certainly holds true for Vision Clinic. But on balance, I think you'll find that the organization's positive traits are worth their costs in the end.

I initially scheduled my appt and my daughters appt back to back at vision clinic Springfield. I…read moreasked repeatedly about bringing my 3 year old and shared her background, what she went through as a micropreemie, and making sure they would be qualified to work with her and understood what needed to be done. I was told, yes ma'am, yep! Yes, we can do that! Absolutely. Don't get me wrong I LOVE my doctor that I see for myself as an adult but I think it's ridiculous that the staff didn't know how to work with my child. I literally had to take charge of the appt because they asked my daughter what letter is this? SHE JUST TURNED 3. Sweetie, can you tell me what this line is?? Nope, I literally took control and said can you show them where the birds are, the cake, etc. they tried taking pictures of her eyes and couldn't even do that. This appt didn't look remotely close to previous appts I have been at. I suggested multiple times, we can move forward with dilating her eyes but they weren't comfortable making her more upset. On top of that, we were referred to another doctor within the same office but didn't give the option to schedule. I had to call back and schedule. Why was I told that they could take care of the appt and walked out feeling so frustrated and upset. I still had to pay for her visit and we couldn't even get answers. Now to move forward with another Dr in the office and it's a "medical" visit and I have to pay more again when I should have gone to her in the first place. I'll come back as a patient because i love the doctor that I see but I have such a bad taste about how these tests went and how I took charge of the appt because they didn't know how to talk to my child to get the answers they need. They should have pointed us in the other direction instead of wasting our time.

Really outstanding. The staff seems professional and I have nothing but good to say about the…read moredoctor himself. Highly recommendef.

several things wrong. 1. i was given a test with out…read moreconsent and they charged me a $20.00 fee 2. they would not give me my glasses until i paid that fee. 3. i had another pair of glasses that they "fitted for me" and they broke the arm of the glasses! did NOT tell me just covered it up with a plastic tube type fixer. 4. they have gotten my script wrong, its a bifocal and its hard to see anything It took us a year to get these 2 appointments (my autistic son and myself) 5. the material of the glasses feel thin and not well made. I have tried to get them to fix the problems right after they occurred and they said once i leave the office with the glasses they are not responsible any further. ( after i was told to give it a few weeks to adjust to the new glasses and then come back in)

If I could find someone, anyone else in network I would go there. They bill through the hospital,…read moreso now not only does insurance not cover it, they leave you with a whopping huge bill to pay. The mercy ethic doesn't seem to apply to them so they constantly threaten those of us who live on disability or social security (nearly all of their patients) with being sent to collections if we don't pay just exactly when they want in spite of the fact that we are paying on the bill. Not only that, but they seem to enjoy overbooking so you will go in on time and wait for a good 2 hours before you get your 5 seconds of time with the doctor. Very poor. None of this is an exaggeration, by the way. I recommend you go anywhere else if you can.

During the visit, Dr. k. Patrick an optometrist specializing with pediatrics, was going over…read moreprotocol before completing the last part of the exam. At this point she explained and I will include the excerpt from patient review summary: " Asked mother to call the office if the patient is having trouble wearing the rx full time by ~2 weeks for temporary cycloplegic drops to encourage pt to wear the prescription. This was the point at which the pt's mother stated she would not do drops at home if he needed them as she considers that to be "torture to children" even if he was having trouble adapting to the prescription. I stressed the importance of the pt wearing the spectacles full time for best chance at reversing the amblyopia (permanent vision loss) and for ocular protection of the left eye." There are a few things wrong with this statement that makes it falsifying documentation. I know it's 2 years later and I'm still waiting on a call and resolution for this. But back to the gist: when told the above my response and I quote (pulling it from follow up email dated the same date as this summary) "why would I want to do this, it seems torturous to a child, and can't that negatively effect his eyesight for long term use?" She then went on about how it would be negligible for me not to do this. I followed with "there are other ways to promote a child to wear glasses that doesn't involve removing more of their already limited vision. I will see someone else. You're done with Jay today. Do not touch him again. I want you to leave and I plan to report this." I have dug into it and here is the ethical consideration to the impact of eyesight for children with using those dilation drops: " Non-maleficence: This principle requires healthcare providers to do no harm. Using cycloplegic drops in patients without a clear clinical indication to simply "encourage" compliance with spectacle wear could be considered a violation of this principle due to the potential side effects and discomfort." " Beneficence: This principle obliges healthcare providers to act in the best interests of their patients. While cycloplegia can be beneficial for accurate diagnosis and treatment, using it solely for compliance purposes raises questions about whether it truly aligns with the patient's best interests given the potential drawbacks." And lastly " Using cycloplegic drops solely to "encourage" spectacle wear is generally not ethically justifiable due to the potential harm, infringement on patient autonomy, and the availability of more appropriate methods to promote compliance. Cycloplegia is a valuable diagnostic and therapeutic tool that should be reserved for cases where there's a clear clinical indication, and its use should always involve a thorough discussion of risks and benefits with the patient or their guardians." In the entire visit no clear reason other than keep the glasses on was given. I as a mother do not trust her with my child. If you see her I suggest you go elsewhere.

this place just pushes people thru. The leadership could care less about quality of eye care, their…read morefocus is more money. The poor Doctors get hammered daily with patients. the waiting room is like a third world nation. I got multi-focal lens.......my eyes have been worse than prior to surgery....no options to fix it. Please, don't go here.

Good doctor, but so slow. My husband spends well over 2 hours there each time he goes in. Mercy…read morecould hire more doctors, but they keep building more clinics in their never ending competition with Cox Medical Center. At least they could explain why it's taking so long.