I'm not sure why the reviews are horrible, the man was straight to the point when I got there…read moreasking if Im going to guns or tackle. Once we entered the store he asked if I needed help and I told him I'm here looking for ammo. I asked him where his selection for the 9mm and .40. He showed me his various selection of ammunition and I left with a couple boxes. Yall should definitely consider going, don't mind the reviews.!!!!!

I went to get some mags for my new Girsan today and honestly I've never in my life been more pissed…read morethan I was after mind you not even going inside he not only had a disrespect and obvious bigoted remarks he very much so didn't bother helping at all and on top of all of this choose to insult the store in which I purchased the firearm cause and I quote it was a pawnshop which I mind you was in reference to superior pawn who no matter which store I went to never and I mean never have I had so bad of a experience and even still go to the one near me for range days honestly worse experience I've ever had and to be honest I hope ppl actually read these reviews cause I sure as hell didn't and now i completely regret it.

I just bought a firearm from them and Heath went above and beyond on helping me out including…read moregiving advice on rounds specifically for what I intended and helped me out with a sight even though they didn't carry the one he recommended. I highly recommend these guys. They were all really friendly and inviting. Thanks guys!

Amazing customer service. Ms. Nikki was extremely helpful and made me feel welcome. Was…read moreknowledgeable and precise on every question I had. Prices were also very reasonable.

spent some time with the in house gunsmith, Ace, very knowledgable and capable craftsman. I would…read morefeel confident leaving any of my guns with him to fix if needed. Great gun shop where I've purchased a majority of my firearms and spend most of my range time at.

Great place, low key knowledgeable people If they don't have…read moreit (which is rare) They can get it

Solid shop and great customer service referring all my friends and family there for all firearm…read morepurchases...

From the owner: XYZ Pawn & Gun is a gun store in Norfolk, VA that offers only the highest quality firearms. We’re…read morenot just a gun store — we’re also a gun club with amazing discounts on used or new guns and more. We’re a gun store that offers a wide variety of firearms and accessories for sale – we can help anyone find exactly what they’re looking for!

The manager and service personnel have little knowledge about common electronic music and audio…read moreequipment. Also, the personnel here have poor customer service skills, and are often rude and offensive when interacting with customers. I would not recommend anyone patronize this business.

DO NOT GO HERE. They are extremely rude, ignorant, and disrespectful with a gargantuan lack of…read moreproduct knowledge. Stop supporting these outlets in our community

This place is great. Very friendly and knowledgeable staff. A wide selection of cool items,…read moreespecially if you want to build your own AR. Definitely recommend this place. A small shop that delivers on customer service.

BUYER BEWARE! Employees are okay. Owner is not. I attempted to make a purchase and apply a small…read morestore credit, in my name, and verified by the store manager. The owner refused. Called me yelling using foul language and wouldn't allow me to talk. I told him to just forget it. He replied, "I am going to forget it. I'm tired of this s#*t" and hung up. This just confirms that conflicts are common and also confirms Tacticool's substandard reputation. Very unprofessional and a bad business. The credit isn't worth the fight. He can have it. Any rebuttal of this statement is simply not the truth. Find someone else. There are plenty of good ones out there.

Great selection of guns and other items. Courteous and amigable people that treat you well. The…read moreprices are reasonable with good value for your money. Chris is a great asset and keeps everything well organized and has a lot of knowledge regarding guns. Great place! Tell everyone the place to go to get that special gift or gun is this place.

Always good customer service. Whenever i bring my guns in for minor malfunctions they always help…read moreme out fast and efficiently. Proud to come here every time when i need assistance and i don't want to wait in a long line and in need of dire expertise, especially with my AK's.

Nicely organized and clean facility. I went to shoot with my brother. He has a membership here…read more which helps get priority booking for range time. It gets quite busy! I did not know they have an archery range here!! Otherwise, I might have invested in a compound bow years ago! Check-in was easy. I had to fill out a waiver since it was my first time shooting here at this range. You just go to the kiosks to the far left of the check-in counter. Be sure to have your Driver's license/ID with you because you will need it to type in the number when you check into the kiosk for the waiver. Plus you will need to turn it in at the check-in desk while you're in the range. You must have safety glasses and ear protection before entering the range. If you don't own any you can purchase safety glasses for $4. My brother loaned me his ear protection and he brought his own guns and ammo. You can purchase from a variety of targets that are against the wall to the right of the counters. Just state which number to the staff. They will give you a stapler to attach to the board in the range. Holy cow! Gunfire can get EXTREMELY LOUD and jolting in there depending upon who is firing what in there. Some dude was firing a weapon that felt like it shook the range and jolted my body. My brother told me what it was they were firing but I forgot. Me and this teenager laughed and looked at each other because MY GAWD, the sound and pressure of that weapon felt like a sonic boom. LOL. They have staff inside the range to change out the back boards if needed and to sweep up the shells to prevent tripping as well. Restrooms are available as well with many multiple stalls and were very clean.

I cannot recommend this place enough!…read more I came in with a history of gun violence & this visit was to overcome my fear of guns. The check in process was very easy to navigate and the team members were very helpful. Jake helped me get set up at the desk & he assured me that the safety person in the range would be helpful too. It's clear that safety is a top priority here. They require you to wear hearing & eye protection before you enter the range room! I entered the range room & was initially shaken & tearful so I stepped out, wiped my tears & then entered again. John helped me slowly ease up to the bay & walked me through all the safety basics of the gun. He helped me grip it correctly and get a feel of it before the mag was even loaded. He imitated what the kick would feel like. Once I was comfortable with just holding it, he showed me how to load the bullets. I was shaken & nervous between each step but he was calm, reassuring, & patient with me. I eventually loaded the mag & did one shot. From there, my confidence built. Overall, I would recommend this gun range to any & everyone. As a woman who came here alone to face my fears, I feel accomplished & empowered. Huge shoutout to John for his patience, kindness & cute smile. To anyone out there debating:DO IT, even if you do it scared & with tears in your eyes!

Top notch customer service and great selection of products!…read moreGo to spot in the area. Highly recommend!

Well they moved. Reduced there in store stock by over 75% and the place is not that easy to locate…read morefrom the road. They've moved into a previously bank building and it still looks like one. I mean You can't even see the sign from the road. Luckily a kind lady who waited on me Gabe some really good directions to get there. Was looking for some sew-on Lieutenant patches, something they previously had in stock but now they don't. Can order them online but I needed them right away. So I left without. The store is small, a decent stock but nothing really spectacular. The prices are decent and the customer service is great. With that being said I would suggest shopping elsewhere if you are not in the area. I drove a great distance for some patches but they didn't have them. Happy Yelping.