cliff notes: He is straight to the point, respects you if you are respectful to him. Has everything…read moreyou need and some. I dont get the bad reviews honestly. You gotta think of it like this, a GUN shop in norfolk, you dont go here to waste time. The best thing is find what you want online or at a chain store and then go to him. It would be dangerous to have a bunch of people just hanging out considering the size and location of the place. I went there, first time customer also, and asked if he had some ammo that I needed. he was straight to the point and said its right there in the box. Bingo, rounds that no one local can get at all, and he had 400 rounds. Not to mention he is INCREDIBLY fair on pricing. Cost me less for all the rounds than at bass pro prices. Cheers.

Extremely rude I went in a few days ago and was just greeted with pure bitterness as if I was…read morecreating a burden on him for asking about a firearm.

I just bought a firearm from them and Heath went above and beyond on helping me out including…read moregiving advice on rounds specifically for what I intended and helped me out with a sight even though they didn't carry the one he recommended. I highly recommend these guys. They were all really friendly and inviting. Thanks guys!

Amazing customer service. Ms. Nikki was extremely helpful and made me feel welcome. Was…read moreknowledgeable and precise on every question I had. Prices were also very reasonable.

Great place, low key knowledgeable people If they don't have…read moreit (which is rare) They can get it

We had an excellent experience at Bob's Gun Shop. The first thing we noticed was how incredibly…read moreclean the facility was, which isn't always the case with indoor ranges. The staff were professional, friendly, and very safety-conscious. They were happy to answer questions and provided clear instructions, making it a great environment for both beginners and experienced shooters. And they have a controlled target system that allowed us to set custom distances and even run a couple of training scenarios.

Solid shop and great customer service referring all my friends and family there for all firearm…read morepurchases...

From the owner: XYZ Pawn & Gun is a gun store in Norfolk, VA that offers only the highest quality firearms. We’re…read morenot just a gun store — we’re also a gun club with amazing discounts on used or new guns and more. We’re a gun store that offers a wide variety of firearms and accessories for sale – we can help anyone find exactly what they’re looking for!

This is the best place ever, my go to place when I was in need. Bryan always helped me out. I will…read morenever forget him. My name is Synthia Williams. I lived in Norfolk years ago, I now reside in Columbus Ms. Forever grateful to Bryan and his family.

The manager and service personnel have little knowledge about common electronic music and audio…read moreequipment. Also, the personnel here have poor customer service skills, and are often rude and offensive when interacting with customers. I would not recommend anyone patronize this business.

Short story about my recent interaction with this place. I dropped off two barrels and a spiral…read morefluted bolt to be cerakoted September 15. The owner himself told me he had lost a cerakoting guy but that it would be about a month for him to do it. He went on to describe how he'd use clay in the fluting to accomplish this. Great I told him I don't really care about the two barrels, but I want the bolt back for hunting season. A month would've been October 15. I called to check on this in early November and was told there's nothing listed beside my name. But that it should almost be done. Today nine weeks later after I originally dropped it off I went into the shop to see how things were going. The owner proceeded to tell me that he really only likes to do simple stuff, but that he could call somebody to see if they'd be interested in doing this. Are you freaking kidding me? It would've taken two minutes to give me a phone call to tell me that you didn't want to do this anymore. Instead, I've gotta find out halfway through gun season that the project isn't even started? Wow just wow.

This place is great. Very friendly and knowledgeable staff. A wide selection of cool items,…read moreespecially if you want to build your own AR. Definitely recommend this place. A small shop that delivers on customer service.

Always good customer service. Whenever i bring my guns in for minor malfunctions they always help…read moreme out fast and efficiently. Proud to come here every time when i need assistance and i don't want to wait in a long line and in need of dire expertise, especially with my AK's.

Entered pawn shop to buy $200 with of silver coins. There coins were labeled way more than market…read morevalue. And saying it's was a supply in demand thing. I said i'd beg to differ. (As someone whose shopped around Norfolk, Virginia Beach, surrounding areas and has access to the internet). Was met with an aggravated tone by I assume was the manager he told me that he has been doing it longer than I've been alive. So a markup of 175%+ on coins makes sense to him. Glad to know I know more about the coin market then him. Someone whose been dealing coins for a "supposed" 25+ years. I Thanked them for there time and left. The gentleman running the counter was very nice and polite I'll give them that. Word to the wise do your research before going in to places like this and keep up on it.

Really nice range and staff. I didn't look around the store too much but it seems well organized…read moreand well stocked. There wasn't a wait time or anything to get a lane (3:00pm on a Monday) but not being a member did mean waiting like 10-15 min to be see while I waited for members to get checked into the range first which was expected so no big deal. The staff were great too. My dumbass went to not only the wrong lane, but also the wrong range and they were chill about it. They just had me and the guy who had reserved the lane I went to swap lanes. It costs a more than most ranges near me (for a non member), but the range is really nice, so worth the cost difference in my opinion

I cannot recommend this place enough!…read more I came in with a history of gun violence & this visit was to overcome my fear of guns. The check in process was very easy to navigate and the team members were very helpful. Jake helped me get set up at the desk & he assured me that the safety person in the range would be helpful too. It's clear that safety is a top priority here. They require you to wear hearing & eye protection before you enter the range room! I entered the range room & was initially shaken & tearful so I stepped out, wiped my tears & then entered again. John helped me slowly ease up to the bay & walked me through all the safety basics of the gun. He helped me grip it correctly and get a feel of it before the mag was even loaded. He imitated what the kick would feel like. Once I was comfortable with just holding it, he showed me how to load the bullets. I was shaken & nervous between each step but he was calm, reassuring, & patient with me. I eventually loaded the mag & did one shot. From there, my confidence built. Overall, I would recommend this gun range to any & everyone. As a woman who came here alone to face my fears, I feel accomplished & empowered. Huge shoutout to John for his patience, kindness & cute smile. To anyone out there debating:DO IT, even if you do it scared & with tears in your eyes!

Top notch customer service and great selection of products!…read moreGo to spot in the area. Highly recommend!

Well they moved. Reduced there in store stock by over 75% and the place is not that easy to locate…read morefrom the road. They've moved into a previously bank building and it still looks like one. I mean You can't even see the sign from the road. Luckily a kind lady who waited on me Gabe some really good directions to get there. Was looking for some sew-on Lieutenant patches, something they previously had in stock but now they don't. Can order them online but I needed them right away. So I left without. The store is small, a decent stock but nothing really spectacular. The prices are decent and the customer service is great. With that being said I would suggest shopping elsewhere if you are not in the area. I drove a great distance for some patches but they didn't have them. Happy Yelping.