10 am appt and Doctor is already over an hour behind. Satff is so rude now because I questioned…read morewhen I might see the doctor. I have never been treated like this and will NOT be coming back. Don't waste your time here .. go with a doc who cares. If I am treated this poorly in the waiting room then Dr. Veltri is not for me. Unbelievably rude.

Dan is never on time for an appointment. Ever. He is a…read moregreat surgeon but has poor time management skills (aka he likely overbooks his day with unrealistic expectations)

Absolutely every single stereotype about Orthopedic Surgeons is confirmed at CCOS. Yes, I know,…read morethey're doctors. And any medical doctor on this planet is an incredibly intelligent individual who had to work very hard to get to where they are today. But I don't think it's unfair to have some measure of expectation when seeing any doctor, orthopedists included. Stereotypes encountered are as follows: 1) Absolutely absurd wait time. I peered at the doctor's schedule through the glass - he's got a freakin' appointment EVERY FIVE MINUTES. That's patently ridiculous. I showed up on time for my appointment, waited 45 minutes in the waiting room, then another 20 in the examination room. All for a 5-minute consultation. Speaking of which... 2) Way, way, way too fast! Because of the aforementioned impossible-to-keep schedule, the doctor was in and out in less time than you can say "plantar fasciitis." He left no time for questions, comments, recommendations. Just an Rx for physical therapy and a puff of smoke. 3) The cost. I have crappy medical insurance, and wound up footing a quite ridiculous bill for this drive-thru level service. Thankfully, my injury required no further visits, because I am reluctant at best to come back. I suggest going to Orthopedic Associates of Hartford in Glastonbury if you can. They're a much better operation.

Dr. Mazzara continues to distinguish himself as one of Connecticut's "Top Docs."…read more I just recently graduated from college and had issues post graduation with some athletics injuries I sustained from university athletics. Since the trainers no longer could help, I sought outside help and Dr. Mazzara was absolutely phenomenal at every turn. More than anything I was looking for someone with answers and solutions and for the first time a doctor had both with ease of booking appointments. Sure there's a bit of a wait time but it becomes negligent when given the opportunity to get rid of your pain!

Dr. Mazzara is a crook, he performed surgery on my left shoulder and the problem was from my back,…read morehe claims I had a severely torn rotator cuff. Let me tell you that the same pain is still there and my left arm and shoulder is WORSE than it was when I saw him. I complained to him after surgery of the same but worse pain and he told me "there is nothing more I can do for you surgically". I took my chart and walked out and saw Dr. Czarnecki in Glastonbury who is top notch. He told me that there was so so much scar tissue from the surgery that Dr. Mazzara should of scheduled me for a arthroscopic release and manipulation with anesthesia. Dr. Czarnecki scheduled me at UConn in Farmington with Dr. Robert Arcerio who performed the release and manipulation with anesthia, the procedure was a success. Dr. Arcerio warned me though that I have bad arthritis in that shoulder joint. STAY AWAY FROM DR MAZZARA, HES ALL ABOUT THE MONEY AND NOTHING MORE. HE'S A CROOK!! I see others agree with me.

I have been to this Dr. twice. The first time I waited 45…read moreminutes beyond my appt. time to be seen. Then. His assistant came in to apologize for the wait, I waited another 15 minutes. I went again for a follow, I waited for 1 hour and 15 minutes in a room. I finally left wothout being seen. I won't be back.

I was disappointment with my experience at the Orthopedic Walk In practice on Ensign Drive in Avon…read more After a clear shoulder injury and severe pain, conclusions were quickly jumped to and comparisons made to patients who are decades older than me, rather than on my actual history and symptoms. When I later had the follow up with the Orthopedic Physician, my concerns were again not fully heard, and the evaluation relied heavily on the PA's initial ( and incorrect) assumption, instead of reassessing my condition. Advanced imaging was initially refused, and I was sent to Physical Therapy. After months of limited improvement, imagining was finally ordered and showed that the initial assumption was wrong. Patients deserve to be listened to, have their concerns taken seriously, and to receive thoughtful, individualized care. Relying on age based comparisons and repeating unexamined assumptions can lead to delayed diagnosis, prolonged pain, and unnecessarily/ incorrect treatment.

This review is for the Avon location. I went in with high…read moreexpectations ! By the end of the day I realized, there were some definite downsides and disappointments. Yes it is walk in and somewhat fast to get looked at, but you pay a price for this, you are hurried thru so they are not thorough in there examination and diagnose the most obvious condition but not the causes and not if you have multiple things going on at the same time. And watch out for the things they may offer you that are in house and not covered by your insurance.