All around poor experience. I was given no info on how to proceed. The doctor spoke fast but…read moredidn't say anything informative or helpful. I felt hurried and unheard.

I can't recommend this center more. You are treated like a valued customer here, not a number. Dr…read more Vander Poel treated me, with the emphasis on "treated." She's a great doctor and I couldn't recommend her enough. From the moment I walked in, I was treated by the service desk with kindness and respect. I was the last patient of the day but you would have thought they were waiting for me all day. Clearly, the employees are treated well and this must be a great place to work if everyone was this engaged. I came in with a year of severe heel pain and was awaiting the worst. Dr. Vander Poel came in and could not have had a better bedside manner. She quickly found what was wrong and it was a simple solution involving exercises and stretching. Following her direction, I was pain free in two days! I feel 10 years younger. If you have foot pain, come here. If you have to drive from elsewhere in the state, do it. They are that good.

Dr. Martin and his two staff are very unpleasant and unprofessional to my 95 years old mother. It…read morewas very difficult to bring her into the office because of her age and once there service was not done and was told to bring her another time.

I have been working with Dr. Martone since a bad car accident in 1997. After many problems with, at…read morethe time, a broken foot, but was never corrected by the acting Dr, martone explained that to fix a major problem would require surgery along with an exterior casing to hold the foot in place. This I underwent and as was promised, I encountered zero pain while having this casing in place for three months. Now in 2014, that foot still is in great shape and he was able to offer me the quality of life that all would expect. Because of this experience, I found myself here again to address a different issue that has now required the use of orthotics for my shoes. Dr martone is one of the best in the area and would hands down recommend him for any foot related issues.

Terrible experience. My daughter required 4 visits to fix an ingrown nail costing me over $800…read more The office staff speaks to you as though you are a child bothering them. Do not go to this office!

This man made a permanent mess of my foot. Be careful.read more

I was disappointment with my experience at the Orthopedic Walk In practice on Ensign Drive in Avon…read more After a clear shoulder injury and severe pain, conclusions were quickly jumped to and comparisons made to patients who are decades older than me, rather than on my actual history and symptoms. When I later had the follow up with the Orthopedic Physician, my concerns were again not fully heard, and the evaluation relied heavily on the PA's initial ( and incorrect) assumption, instead of reassessing my condition. Advanced imaging was initially refused, and I was sent to Physical Therapy. After months of limited improvement, imagining was finally ordered and showed that the initial assumption was wrong. Patients deserve to be listened to, have their concerns taken seriously, and to receive thoughtful, individualized care. Relying on age based comparisons and repeating unexamined assumptions can lead to delayed diagnosis, prolonged pain, and unnecessarily/ incorrect treatment.

This review is for the Avon location. I went in with high…read moreexpectations ! By the end of the day I realized, there were some definite downsides and disappointments. Yes it is walk in and somewhat fast to get looked at, but you pay a price for this, you are hurried thru so they are not thorough in there examination and diagnose the most obvious condition but not the causes and not if you have multiple things going on at the same time. And watch out for the things they may offer you that are in house and not covered by your insurance.