First timer puppy and I'm must say I'm extremely happy I picked them. Great customer service and…read moresuper friendly with Nacho. He came back home looking and smelling fresher than ever. Extremely satisfied and will definitely be coming back.

DROP OFF: 1230 was told about an hour after we gave grooming directions..we said ok we have some…read moreerrands to run. CALLED 245: on our way home called to see if he was close to being done...No, we will call you when he is ready. GOT A CALL 426: How did you want your dog groomed? Asked how much longer 1.5 hours... WENT AND PICKED UP OUR UNGROOMED BABY.

Our little Roma is content to go and content when she comes home cute and clean as a button!!read more

Very helpful staff gave me a couple extra bottles of shampoo, a de-shedding blade and showed me the…read moreproper way to dry my dogs. I liked the de-shedding blade so much I asked where I could get my own and they helped with that also. Call first though as they're hours are unusual.

I loved this place ! I am born and raise in El Paso and the fact that this is an indoor doggy…read moredaycare is just the best ! I love how the send you report cards ( update) of how your dog is doing.

Absolutely love how they have cameras so we can check on our pup. Nice staff and clean facility.read more

This shop and staff are amazing. I have been going here for my dogs to be groomed for years. The…read moregroomers are so knowledgeable with specific breeds cuts but also listen to special customer requests. My doggies are so well cared for while in their care. Thank you, Pets Planet.

They did an amazing job with my fur baby. I dropped him off 12:30 and he was ready to be picked up…read moreat 2pm! He was happy full of energy! So happy this was the first place I chose for grooming. Next appt is on Christmas week!!

They took excellent care of Bennie (MaltiPoo) and Churrumaiz (lab mix). This was our first time…read morecoming and we will utilize their services again. Highly recommend their compete service package. It's fair pricing for what they do, plus their attention to detail. The dogs were happy and so were we :)

Never had the need for a groomer. I'm so glad we found this place. They took our new old dog in…read morewithout an appointment. Didn't recognize the dog when we picked her up. They were awesome.

The business responded to my questions promptly. Customer service was professional and my furbaby…read morewas very well taken care of Owner seemed to be very experienced at what they were doing. I will definitely be bringing my business back!

On May 13, 2022. My baby bulldog Cheech had died in the care of bonz & harmony, within 1 hr of…read morebegin there. This was our first time taking our pup to a groomer, ever! Did not take accountabletly for the death of my dog, but rather saying they paid for his cremations out of the kindness of her heart.. Cheech was a healthy puppy, with no issues. When she gave us the call that Cheech was not doing good and that we needed to go pick him up, she said that he has hardly breathing with blood coming out of his mouth. Of course we head out asap to go get my boy,, on our way to her shop, she finally answers her phone to which she says "im on my way to the eastside anaimal clinic with Cheech, meet me there!" When we arrive, which we were way farther than she was and still beat her to the vet! Calling her, telling her that we are there, already waiting! When I first got there I immediately ask for my pup.. front desk says she has no dog there by that name.. I let them know whats going on, she checks again and continues to tell me that there were NO EMERGENCY CALLS ! About 10 mins go by and she finally shows up.. my dog was still alive, struggling to breathe..my husband picked him up and took him inside immediately. Watching my dog struggling to breathe and suffer and them deciding to take my dog to her clinic, approximately 13 mins away from her shop, becuase she has credit there! (How she paid for cremation) Come to find out, there is a vet clinic only 5 mins away from her shop, one man that was there was the one supposedly bathing Cheech when it happened, so she was not there alone. Why didn't she take my pup to the nearest clinic as soon as she saw something was wrong? Cheech died of anaphylactic shock (fluid in the lungs). They go on to send a text saying "the vet said it could of been anything".. truth of the matter is, he was in YOUR CARE, YOUR SHOP. "Could of been anything" IN YOUR SHOP! Nothing was wrong for my pup to just all of a sudden die..

They always have my pups smelling and coming out so clean! I love coming here! Never any issues or…read moreworries!

From the moment I spoke with Eduardo on the telephone I sensed this was a professional that truly…read morecared about dogs. I followed my GPS from New Mexico to El Paso and had both of my dogs groomed. The entire experience was superlative. I highly recommend Eduardo So do my dogs Wolf and Cosette they both think they look fantastic

This continues to be the ONLY place in El Paso that we will leave our dogs!!! We now have three of…read morethem, and they LOVE this place. The staff goes above and beyond to take care of them, and is so reliable. We had a puppy that needed eye drops and meds, and they kept a track list of every dose for us! They truly love animals here and the dogs just have FUN! As far as safety, when you board your dogs somewhere with other animals that play, things happen. My dogs have come home with scratches and gashes, this is part of boarding people! The facility can not be responsible for every little thing that happens. Also, if your dog has aggression issues, do not board them and then expect to have no issues when you return. I HIGHLY recommend Howl-A-Day Inn for all of your boarding needs!

I have nothing but good things to say about Melina and the crew here at Howl-A-Day Inn. My dog…read moreloves this place so much. When I go to get her she never wants to leave. I have used them for boarding and doggie daycare. Doggie Daycare is the best here if you have an active breed like I do and want them to get exercise.