I literally watched 3 to 4 customers sit and get their nails done and get a whole bunch of polish done that were of different races but then when I sat down before they would apply my clear on my nails, I had to pay first. Yeah I won't be going back. read more

This place is starting to suck and not take pride in their work. The gentleman that did my nails sucks and told him several times the issues with my nails and just ignored my concerns , had another girl redo one of my nails he messed up on and at the end was charged extra for his mistake. He sucks don't have him do your nails. when you walk in he sits in the chair on the left side at the end. he has an attitude as well. mind you nails aren't cheap anymore so do a good job dam it!!! read more

The whole team @ VIP are awesome! Been coming here for over 5yrs, if not more! And always friendly & give their best service

This was the worst experience I've ever had at a salon. I made an appointment (I was not a walk-in) and I was doomed from the get go... The nail tech barely soaked my finger nails prior to my manicure, (water was cold) she not only could not get the polish I chose open (had to pick another color) but I could tell where she applied the top-coat and where she missed the rest of the nail. Then when it was time for my pedicure, she removed my polish, cut my toe nails and filed them prior to ever putting my feet into the water. She never even turned on the massage chair (I did it myself). I also had to ask her to roll my pant legs up so I wouldn't get them wet. As you can see in the photos, my feet are still dry and calloused and the paint job is atrocious! Her method of removing the sloppy polish from my skin was to use her fingernail! (FAIL) I just finished a two week long project at my house and was really looking for a relaxing experience... didn't find it here! read more

Vip Nails & Spa - Very disappointing to say the least. - Nail Salons Near Me - Whiting, Indiana

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ok guys all I got was an simple French tip the people were unprofessional nobody helped me with colors pricing was crazy kept changing she barely touched my feet didn't even clip my toenails told me that's $5 extra if u want your feet cheese grated extra $5 if you actually are a person that likes your nails done please don't go here worst $40 I ever spent they need to do better read more

I am a mom of two identical twin boys that's three months old I came here to this business to get a fill in Before I came I made an appointment for 6 o'clock I got there like 530 I set down waited as I was sitting down I notice she was using the credit card for the other customers that is Kasian but when I went to pay she asked me for ID she did not ask the other ladies for ID I was really embarrassed and my feelings is really hurt and I am still shaken up I do not recommend anyone coming to this nail salon this nail salon should be closed down because this lady is racist she do not like Black people so please spend your money elsewhere because I'm going to make it my Business that is nail salon get close down They want us to stop the violence against Asian hate but African-American women go to the nail salon to get taken care of and get treated disrespectfully it's sad I can't even believe this happened to me I am still shaken up it's Friday and this happened Tuesday read more

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I went in as soon as the state opened up slowly from COVID. I needed to make an appointment which I appreciate. They took my temperature as soon as I walked in. They also had the shields up for the pedicure and no chip manicure. The prices did increase because of COVID. The only reason I'm giving it 4 stars is because I was told they only allowed 5 people at a time, there was definitely more than 5 people plus employees. read more

Tina fit me in close to closing... gave a great cat eye and pleasant personal service. Thanks for not turning me away... it's so hard to get in to my regular nailtician with my hectic schedule for a regular nail appointment. Clean pleasant atmosphere. read more

Vip Nails & Spa - Cat eye...no chip - Nail Salons Near Me - Whiting, Indiana

Great nail salon! Very reasonable prices. If the ladies make a mistake or you ruin a nail, they will fix it as long as you return by the next day. And let's face it, if you wait any longer then that, the repair price SHOULD be your responsibility. Don't be a cheap cheat! These ladies work hard and are as humble as can be. read more

Vip Nails & Spa - The ladies did an excellent job & made our mommy/daughter day even better. Thank you, VIP Nails! - Nail Salons Near Me - Whiting, Indiana

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This was the WORST pedicure I've ever gotten. I had an older lady with glasses who painted my toes like my 6 year old would have,, left hard, dry skin all over my feet...what's the point of the pedicure? I really wanted to like it here because it's so close to home but I would never return. A man who spoke Spanish seemed to do an amazing job on the lady across from me though, maybe ask for him. I was just left completely disappointed and would never return. read more

Had a amazing experience with my nail tech John. He left my nails looking GREAT! I only waited 15 mins before being called and I got full set with foil and long coffin for 60$. read more

Currently It's a pretty busy place but they don't always go in order of the customers who get there first. This was lucky for me and my mom but once they attended us. They didn't really keep a smile on their face. They didn't want us to get out but they didn't really care if we stayed face. I had this older lady with glasses do my pedicure ($25) which is beginning to look uneven. So far the only good nail technician is Juan who is the only outsider. My mom is currently getting her nails done by Kim but it's taking a very long time. read more

Vip Nails & Spa - Nail Salons Near Me - Whiting, Indiana

Thank you Juan you honestly did an amazing job! I went in had an appointment at 2 and I was taken care right away he took his time doing my pedicure and manicure. He made sure my nails came out on point and I was happy. Good customer service I guess i found my new spot to get my nails done. read more

Vip Nails & Spa - Nail Salons Near Me - Whiting, Indiana

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I was horrified by how totally filthy this place was, dirt and dust everywhere. Nail salons should be extremely hygienic. My technician did not clean ONE tool before using them on me and when I tried to say something she didn't speak English. The foot and leg massage for my pedicure lasted about 30 seconds, all while I sat in a broken massage chair that kept me sitting upright and cramped the entire time. I would never go back. read more

It was Ok. Great wait time, walked in on a Friday with all chairs full, and I was taken within 40mins! Kim did my nails, great pedicure/ no-chip manicure but didn't quite shape nails they way I asked. Even filed one nail down much shorter then other hand, and didn't realize it. I would go back for basic manicure/pedicure, with short nails, but will pass on getting my long nails worked on here. Kim was very nice and honestly did a nice job! read more

The worst place, don't go there ,I would never recommend this place . They always do a crappy job and their customer service is very poor . They don't take customers by the order of arrival . The worst place to go get relax and get anything done . read more

Do not sanitize their stuff and are in a hurry. I came today and a older lady did my pedicure, I got the deluxe cause I knew it would take longer and I wanted some relaxation time for my feet. She literally took 20 minutes for my whole entire pedicure she was in a hurry for everything I got no massage and definitely not coming again...... read more

I've been coming here for almost 2 years now and I have nothing but good things to say. Everything is always clean and the staff always does a great job. The ladies there are so nice and even take the time out to chit chat with their customers. I love coming here because I know I'm going to get quality service. read more

Was not pleased with the service today. My nails are uneven. The 1st technician was rough on my nails using the nail file before my polish was soaked off and after. She then used the cuticle scissors aggressively scraping the rest of the polish off digging into my nail. I told her politely 2x you are being rough. 2nd tech was nicer. I received the no- chip manicure service read more

If I could give this zero stars I would!!! They did me terrible they don't know how to do nails.

I asked for a simple cloud design and they couldn't do it. Instead I got a simple pink gel color but they put too many coats on which made my nails thick. Before I forget the guy that did my nails cut me and made me bleed and didn't say anything. Not worth $45. Never going again. read more

I went here today for the first time since recently moving to the area, I didn't have to wait. I had a no chip manicure and a pedicure, service was great Ashley was my technician. I will be back I recommend this place. read more

Love the new look since they remodeled!!! Tracy is awesome! I recommend this place to everyone. They are all great and will take great care of you :) My nails and eyebrows always looks amazing thanks to VIP! read more

It was a great experience, the staff was friendly and the girl that took care of me did an excellent job. I will highly recommend.

I was 1st told about VIP by a coworker and decided to check it out. Traci by far did the best job on my nails then I have ever had before. She was attentive to what I wanted done. I go thru times where I'm not able to go frequently but whenever I return to see her, she remembers exactly who I am and what my preference is for my eyebrow needs. Best nail place ever! read more

The Pros: Very Clean Professional Good Prices NEW, GREAT massage chairs during pedicure The have new color polish just about weekly Parking lot The Cons: I can't think of any - except maybe that I wish they would open at 9am instead of 10. Seriously the best place within at least 10 miles. read more

I am very disappointed in my nail experience. I came in for a gel overlay and while the man was nice and courteous, my nails look horrible. I did not get any color just the shine and my cuticle look terrible and on some nails I have air bubbles. I wanted to go back and have them fixed but I just really don't trust they would do them right. read more

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Disappointing. The service was amazing, but my nails chipped within two days. I wish they would not use cheap nail polish or tell you to choose another that will last a week. THIS PLACE DOES NOT TAKE *CREDIT CARD TIPS. read more

I went in to get a gel full set done and they started to give me acrylic. Quick crash course for those that aren't aware; REAL gel comes in liquid form not powder and liquid that's simply acrylic. So when I told the nail tech that it wasn't gel he got upset and tried to tell me it WAS gel. No it isn't, I'm not paying $35 for acrylic with gel top coat when it's only $25 for an acrylic set. read more

I always have Tracy do my nails, she is the best one there and she is worth the wait if you don't have an appointment

My experience at this salon was horrible. I will never come back. The nail tech was very RUDE. My cuticles were not pushed back and I wasn't given the oil. While she was doing my nails she even stopped to do her own nails. You feel rushed and unwelcome.The whole time the nail tech had an attitude. The price for nails here are VERY overpriced to have long acrylics it's extra. I left very unhappy with my nails and the service. read more

My daughter was there today and was Very Unsatisfied! She said the Nail Tech was very RUDE and the there prices were HIGH. She was to the point of Crying on how BAD she was treated.. She will NEVER be returning to this place again. read more

I have been to VIP a few times and it's sad to say I have only met 3 nice technicians who are happy to have clients. The others seen to assume we should be thankful they are doing our nails or any other service they offer as if they are not being paid. I need to mention that I continued to go there, because the 3 technicians are great in doing my nails and pedicure. Needless to say, about a month ago one of the technician's got a phone call while she was with a client ( the client was 21 years old), and she began to argue with the person who was on the other line and very loud, she stopped a few times doing the girl's nails and continued to argue loudly again. She or the other person hung up and she walked around a bit (with this young girl still sitting there waiting for her) came back, started to do her nails and got a call again, she stopped doing the girl's nails and starting talking loudly again. Altogether it was at least 20 minutes of this young girl's time. And, it was not as if the shop was empty. No consideration of having the young girl waiting, nor an apology. I gave them one star because of the experience my 14 years old granddaughter had. My daughter made and appointment for myself and my granddaughter. My granddaughter's appointment was with this same person who was arguing with someone on the phone my last visit, and I had Lynn (who is wonderful). The person at the 1st station seen that we walked in together, sat together, talked to each other with my granddaughter calling me grandma (there is a reason for this being pointed out). Well first we had a 12:15 p.m. appointment, my granddaughter is called first 12:40 p.m., then me at 1:05 p.m., (Lynn was very apologetic) I don't understand the purpose of an appointment. So, needless to say my granddaughter says she wants the Gel Nails, the technician does just that, but then asked her if she wants 'No Chip' polish after doing her nails with gel. My granddaughter is a bit confused on why she would ask, so she tells her what is the difference ... the technician tells her so her nails don't chip. My granddaughter assuming that was part of the process she says ok. When she got through with my granddaughter she said it was $10 more then what she expected to pay and besides that my granddaughter gives her a tip, cause her mom told her that is what she is to do. The young woman could have asked me .. I would have told her no, by this time Lynn is doing my pedicure so I don't know what is being said. I am highly upset, this was my granddaughter's first real check for working voluntarily before going back to school, and the woman she worked for felt she wanted to give her something for faithfully working with her and not complaining and not expecting anything. Just like the technician works for her money so did my granddaughter. When my granddaughter told her mom her mom was upset with her. I let her know it was not her fault. My daughter called the young woman who sits at the 1st station and told her just what I have texted and also told her the young woman who did my granddaughter's nails could have asked me, the 1st station girl says she did not know we were together. How sad for her to even say that. If you need to take advantage of young people, I don't need to go there. I will not be returning to VIP. Money does not grow on trees and I would like to think that if I am respectful to you ... why not do the same. I will definitely being telling those I know about our experience at VIP. Beware if you plan to take daughter(s) or granddaughter(s), ask first how much is it going to cost. read more

I have been coming here for years and they originally did a very good job but they recently got new techs who are absolutely horrible. I came here before my sectionals dance to get a full-set no chip which were completely uneven and bubbly. When I told her she told me that it was my fault cause my nails weren't held flat enough while drying. I went back the next day to get them fixed and they gave me the same girl who got mad and instead of taking to no chip off just painted over it. This resulted in me having to go get a fill in barely a week later due to it chipping. I went back last week to get my nails removed and they put me with the same girl again! She did not soak them and while I've had them popped off with another nail before she picked at my real nails with a cuticle cutter and ripped three of them in them halfway down. When I said that she was hurting me she got irritated and ignored me. While I know this is only one tech this place is also unsanitary! They use nail-files that are white from being so old. I have also watched them waterdown old nail polish with oil. Save your money! read more

The service was amazing but the lady who did my nails was so rude. She had an attitude the whole time and rushed on everything. Never going back again. read more

Love this place! I just think they should do 3D nails too. I love 3D haha! but they have very good service, never have to wait a long time and Tracy is very nice! read more

My second time here and I will not go anywhere else ! The place is clean, professional, friendly , welcoming and they know what they're doing. You will walk out feeling satisfied . My nail tech Juan was awesome and really took his time with both my nails and pedicure. Definitely coming back again, I've recommended this place to my family and friends already and kinda bummed out that I barley heard about this place recently. Ask for Juan or Lala , you won't regret it! read more

I was charged $45.00 for a full set of acrylic nails. I wanted gel polish. I was charged $20.00 for the nail polish. What a joke ! I would have done my own gel polish had I known. A whole bottle costs $12.00. I will never go back. Typical rip off. Not to mention they were 15 minutes late to open up..No apology nothing. Consumer beware! read more

No no no every time I come here it's a problem. I come back a day later I still have to pay for something they didn't do right. The male owner does nails too but his attitude is pathetic. You can't ask him shit cause then he rolling his eyes and getting mad cause your requesting other things. I go every 2 weeks mani and pedi not anymore read more