This was my first time going to this nail shop. I went to Angel's before but decided to take my niece here. I had Vicky and she was amazing. She treated my niece so well and she also did a little extra with no charge. She was super nice and took her time perfecting the paint job and she didn't rush through the pedicure. My niece told me that that was the best pedicure and manicure experience she's had before. I will definitely be back and I highly recommend Vicky! read more

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I'm new to the area and just visited this place for the second time today. I haven't had to make an appointment yet, and I was the first client there. I chose packet #2, which is $60 for a gel pedicure. She took her time and was very attentive. I even pointed to my toe where I was getting some discomfort, and she was very attentive . I'll definitely be coming back again! read more

Vip Nail - Gel pedicure in the color snow bunny. - Nail Salons Near Me - St Robert, Missouri

I will NEVER return to this unsanitized establishment they call business. I understand we all want affordable prices, but this place operates to the point that I question whether they properly disinfect their tools. I went in for an eyebrow wax and left after all these red flags. 1. The red couch they have you sit on while you wait for your turn looks like it hasn't been vacuumed since they purchased it. 2. They told me to go to what they call their eyebrow waxing room, which is located at the end of the building, 1st door on the right. I was highly hesitant to walk in that room since there were 2 little boys of about 5-8 years old. So, I thought I was in the wrong room. I proceeded to walk past the room, where they had a cluster of junk in the back. 2nd room on the right was their restroom, and the 3rd room on the left was their laundry room, both equally disgusting. A lady pointed me to the 1st room, telling me to walk in. An elderly man walked out as I was being told to walk in. Once I walked in, they closed the door behind me. Leaving me in this room to wait alone with the 2 boys. The room is not that big, 8x10, and the boys were on a small couch playing on their tablets. I felt super uncomfortable, and just being in there, I saw even more disgusting equipment. 3. Their wax equipment was not clean and had hair all over it. Their trimming scissors were also dirty. The tweezers still had a strain of hair. 4. Their wax table had a towel as a cover, and the paper cover was used. I can not believe how they just closed me in a room with the boys, not even knowing who I was. Seeing all these issues, I immediately walked out of the room and left this disgusting place. If you come here for routine nail or eyebrow service, I truly advise you to reevaluate your life. This is beyond disgusting. I wish I could rate this place a 0!!! read more

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These reviews don't do this place justice. Every time I come to St. Robert I make sure to stop by VIP Nails. Their nail techs are top of the game for the area, able to replicate anything I show them. If you're looking for big city-quality manis, come here. read more

Vip Nail - Full set dip powder with gel sparkle topping - Nail Salons Near Me - St Robert, Missouri

I visited the nail salon last week 05.21.24 for a nail fill. I noticed discoloration and discovered a fungal infection underneath my nails. I contacted the salon owner, Sandy, today to discuss this issue. However, she was dismissive and placed blame for the fungus on me. Additionally, she refused to provide a refund for the recent nail service. I just want all patrons to be aware of the service this business provides. 0 stars and would not advised getting any services done at this business. read more

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I have no idea how people are still going here. They always rush, never do a good job, and are rude half the time. Waste of money going here. read more

They got me in with about a 30-45 minute foot soak before they started my pedicure and removal. They did a great job on my pedi. I got a #2. They removed my acrylic and then gave me a gel manicure. In and out took 2 hours. $95. I will be back while visiting FLW. read more

Vip Nail - Gel Mani/Gel Pedi - Nail Salons Near Me - St Robert, Missouri

Ok so this is an update to the review from two weeks ago my wife went back this time she had a manicure and a pedicure and she absolutely loved the way it turned out and the lady that did it this time was different the the first time and her skill and knowledge was better and as a whole the shop seems to be pretty busy. read more

Honestly wanted to give this place an honest chance, but I was already disappointed with my pedicure because my nails were cut crooked and the gel polish was splotchy. I got my nails done 4-17 and these are how they look already on 4-18. There was lumps and bumbs when I left but again I just wanted to try this place out and I'm not a complainer, but the polish is already chipping and it was just the biggest waste of money. I would go get a refund but I won't be in town and just frustrated I didn't go somewhere else. Never again read more

Vip Nail - Gel pedicure - Nail Salons Near Me - St Robert, Missouri

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I am absolutely disappointed. I work everyday. Never have time to treat myself. And I did for once to get a full set. I just got it done this past Tuesday (2/7). My nails feels like It's falling off!!! He did it in such a rush. I was really hoping for great set. My nails designs looks awful! It looks like a kindergartener did my nail designs. Really disappointed. I also paid 65$ and it was not worth it. Left pic is what I got. Right picture is what I wanted. I also told him to put the hearts on last after it is dried. He completely didn't care. I really was hoping for a different result. The only thing that was positive is the shaping was perfect. read more

Vip Nail - Bad nails - Nail Salons Near Me - St Robert, Missouri

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Nina always takes great care of me, and the quality of her work is top notch. She is my person They are the busiest nail salon in town, and they don't do appointments, so be patient and expect to wait during peak hours. read more

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I know this place has the reputation of being the worst nail salon in town, but I had a couple of good experiences there when LV Nails was too busy to get me in. But after this past week I'll never go back. I always get gel nails, and they usually last 7-8 weeks, before the gel starts lifting and chipping. I went in last Saturday to get my gel redone. I was told to pick out a color and I sat down, found my color, and started reading. I notice people leaving but I hadn't been called yet. After almost an hour of sitting there I notice it's quiet and look up from what I'm reading. There's no customers left and all of the workers are sitting in chairs playing on their phones. I should have walked out then. I wish I had. I spoke up and said I was still waiting. They look surprised and I'm rushed to a chair to begin the soak off. (They knew I had gel when I walked in, and I should have been set down to start soaking then). To hurry me out the woman kept buffing my nails while I was soaking, over and over and over... Then she scraped them with a cuticle remover. I watched her use a cuticle trimmer to clip off the remaining gel as well as rough layers of my shredded nail. Then she did my nails. They were pretty, but my nails ached from all the buffing and scraping. The next morning I noticed they hurt when I scratched my head, or if I touched anything. Monday my left thumb nail bent and broke into the quick and my left pinkie nail completely bent, but didn't break, just cracked the gel. Tuesday my right middle nail bent back when I picked up a sweater, cracking the gel. Wednesday my right pointer nail broke opening my toothpaste. Thursday I decided I needed to go back, to get them strengthened, before all of my nails broke off completely. I couldn't even use my hands, and everything I touched hurt. I went in and explained what happened, that I got a gel manicure 5 days prior and half of my nails are chipped, and all of them are bending. I asked to have something applied over the top, to make them stronger. The lady tells me I "need to have them dipped" and tells me to sit down at a table. A man walks up and asks me what we're doing, I told him I didn't exactly know, to ask the lady who told me to sit there. They talk and she then tells me to sit somewhere else. They immediately set down a bowl for me to start soaking. I've never had my nails dipped before, so I didn't know the process. I asked the lady working on the woman sitting beside me if I'm supposed to put my hands in the bowl, I just want these fixed. She ignored me. I ask someone else who walks by me, telling her I don't want to remove my manicure, but she also ignores me. Then someone comes and sits down and starts buffing my nails. I realize they're removing my $50 gel from 5 days ago. My nails are shredded and as thin as paper. They hurt. The buffing and filing hurt. My natural nails are completely destroyed. I receive a dip manicure. The lady who did my manicure, Stephanie, was nice. She tried to be gentle since my nails were so damaged. While she was working on them the woman who first ignored me starting asking about my Expedition parked out front, commenting about how big it was and asking how much it cost. At checkout Stephanie reminded the manager that I came in to have my previous manicure fixed, but the manager insisted that I still pay full price for the dip manicure. I never wanted my manicure taken off and a new one put on, I just wanted my nails to stop bending. No one talked to me about what I wanted or needed or if it was possible or why... No discount offered for doing such a terrible job originally that it needed to be fixed less than a week later. If I knew I needed it taken off and something new entirely I would not have gone back to the same place that ruined my nails, especially after they ignored me for almost an hour that time. I'm furious that my natural nails were destroyed. I have to keep getting this dip applied...which looks like acrylic...just to protect them for the next 6 months, at least, until they've completely grown out. And the acrylic look isn't my style. I trusted them to know what they were doing. And they didn't even try to make it right after butchering my nails. I would have accepted half off for the dip I never wanted, and never should have needed in the first place. That extra $25, in addition to the damage, cost them a regular customer. They're rude and greedy. And my nails STILL hurt. read more

bro had yellow nails and the french tips are splotchy and chipping after 4 days, i went here because lv was closed but i will not be coming back read more

I came in around 6 maybe for a pedicure. There were a lot of ppl there and a few more for pedis. I asked to go sit in a chair until ready and the water was nice and hot for me. I sit, and sit, and sit....until about an hour later and my feet were waterlogged smh I get the pedicure and was out about 3 hrs after I got there. At first the place smelled like sewage towards the back then I smelled cigarettes the entire time I waited. I'm pretty sure they smoke in the back somewhere. Absolutely horrible and I won't be going back. Idk how locals keep this place going, low standards I guess. read more

I only gave one star because I had to leave something in order to post this they were very rude and didn't do my nails like I wanted or my toes I sit down in the pedicure chair with another lady beside me I paid for the most expensive one and she was there first and they didn't spend more than 20 mins on my feet because they wanted to hurry and get my nails done I was half way thru my nails when the lady before me at the pedicure station was done it was awful and I didn't receive what I paid for read more

Service was horrible. Lady rushed on my feet and did not shape them. Got a manicure and nails were not smoothed out. Nails look like they were rubbed with sand paper. read more

Place was not very clean. Very poorly organized, rude nail tech. Left after waiting 45 minutes without even getting nails done. After tech is going to do 2 people at once. Avoid this place at all cost! read more

Do not waste your time coming here. They were very rude & made me feel stupid. The customer service was terrible from the time I walked in to the time I left. I got a basic manicure & they look absolutely terrible. I wasted my money & my time. read more

Vip Nail - Nail Salons Near Me - St Robert, Missouri

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First time i got my nails done it was an older man that sits in the 2nd chair on the left hand side. When I went to get it fixed he did them again. But didn't finish so a girl took over. Regardless of who, I will not be coming back. read more

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I was in town visiting and needed to get a pedicure. The people are very nice, but I noticed some things that made me question the hygiene practices. She filled the tub for my feet, but didn't put any anti bacteria powder like my home place. Also, the stone she scrubbed my feet with she just kind of rubbed against the faucet to "clean" it off. I didn't see any antibacterial solution to soak her instruments in and I didn't see any autoclave. I won't go there again because I worry about getting an infection, but if you're braver than me, go for it. She did a very nice job on my pedicure. read more

Vip Nail - Chairs and nail selection - Nail Salons Near Me - St Robert, Missouri

I felt as if the service was rushed and lacked attention to detail. My pedicure was nice, but my acrylic finger nails could have been done a lot better. definitely not what I wanted for length and the make my fingers look stubby. I could have saved $50 and bought glue on nails that look better!! Will not return for a manicure. read more

Vip Nail - Nails curve up not straight at all - Nail Salons Near Me - St Robert, Missouri

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Sandy did a pretty good job on a new set. This was my first time there. They were really busy so I waited about 30 minutes for my turn. I had pink powder nails with artwork on 2 nails for $50. read more

Vip Nail - Full set with pink powder and artwork on 2 nails - Nail Salons Near Me - St Robert, Missouri

Don't go here if you have any kind of medical condition that prevents you from wearing a mask! They will not provide service and discriminate because of your condition! read more

Got a black French tip manicure for the first time and love it!!! She was so kind and took her time. I will be coming back.

Love my nails! No complaints here. If I'm ever in st Roberts again I'll definitely come back. read more

Vip Nail - Nail Salons Near Me - St Robert, Missouri

Jessica is amazing!!! I was in town visiting from Texas and just needed to kill some time on a Saturday afternoon. I was sat down for a spa pedicure ($30) and Jessica easily surpassed the $45 pedicure I usually get back home. Afterwards, I requested her for my gel manicure - again, she did an amazing job! Seriously - if you need to get your hands and toes looking great, she is your girl! My favorite part was that she was incredibly meticulous and so sweet! Easy to talk to and I will definitely be back to see her in a few weeks when I'm back in town! 5 star service for sure! I was, however, not impressed with the guy that was working there (maybe a manager?). I thought he was extremely unprofessional in the way she interacted with his employees. He came to "fix" (it was honestly perfect) a nail of mine and ended up getting top coat on my cuticle after Jessica so meticulously cleaned up the edges. I really wanted to take off a star for that, but honestly, it wouldn't be fair. Jessica really gave me an amazing experience! read more

Vip Nail - Amazing gel mani by Jessica!! - Nail Salons Near Me - St Robert, Missouri

I like to start with the positive first so, here it is. The woman that did my pedicure was extremely professional, kind, and thorough. She is the only reason that I would consider revisiting this establishment, and the only reason that I'm giving 2 stars as opposed to 1. I wish I would have gotten her name (insert face palm). Professionalism: If you're looking for an upscale, professional establishment this is not it. I was greeted by a young lady (10-12 years old) she started the water for my pedicure, pointed me to the gel polish selection, and then showed me to my chair. The woman that I assumed to be her mom was working on a client, but supervised the little lady pretty closely. The same woman, I'm unsure of her position, is a large contributor to the lack of professionalism. While I was waiting, another customer asked why the woman doing her nails left, to which the employee said "they don't know what the f**k they're doing, I'll do your nails" not only is it completely unprofessional to say something like that about a coworker while other people can hear, but to say it to a customer is mind blowing. Cleanliness: maybe I've been spoiled in more largely populated areas, but I'm used to having a pedicure liner in the bowl and at a minimum having the tools come out of a sterilized packet, neither of those things happened at this establishment. The angled nail clipper, the callus file, and the pumice stone were all just sitting in the cart when I sat down and put back when they were done being used. There is clearly one of the machines that sanitizes the tools, but I guess you have to specifically ask for clean tools. All in all I didn't not have a bad experience, but for the price I paid for a gel pedicure with a simple design I honestly left with a lot of unmet expectations. read more

My wife went here today and watched two employees scream at each other and throw things while customers were getting their nails done which resulted in one employee working on three people at one time. The two employees fighting did not return to work and one left. No compensation or apologies were offered to any of the customers. Absolutely unprofessional. She also asked an employee if she could switch because they were taking an obscene amount of time and just received a rude "no" back as they proceeded to do a very poor, slow job finishing up her nails. read more

Made an appointment with a girlfriend to get pedicures on a Saturday. The employees are friendly and professional. The shop is clean and comfortable. We both chose the spa pedicure and it is worth every penny! My toes were in rough shape, but now they look phenomenal! One of the best pedicures I have had in a long time! I would definitely recommend and use them again. Skip the other nails salons in the local area, who aren't worth the money, and are fairly dirty. VIP Nails is the place to go for quality and price! read more

Vip Nail - My pedicure is on point! Even after a week of wear, my toes look perfect. - Nail Salons Near Me - St Robert, Missouri

We called and made an appt. When we showed up they were busy and told us to come back later. The lady that did my nails didn't finish them, didn't use the UV light (I got dip), she didn't smooth them or file them... I literally had to fix my nails afterwards and ask for a file.. while she was doing my nails she got up to do other things. Awful service in general except for one of the males. My nails feel like sand.. read more

Vip Nail - Nail Salons Near Me - St Robert, Missouri

I went in to get my old acrylics removed and get a new set put on, the guy doing my nails wasn't paying attention he was working very fast, each nail had a different shape, the gel bubbled up and peeled off after a couple of days, I had to shape them and fix them up myself something I shouldn't have to do since I paid and was hopping on getting them done by a professional. read more

They need more workers, I am so upset my nails are not even, they are painted like shit because she is rushing to get everyone done. People pay way to much to be walking out with horrible nails. Not to mention spending 3 hours waiting to get them done. I have always came to VIP but I will no longer be going here to get my nails or toes done ever again!!! Poor Poor job!!!! read more

This place is always busy because it's one of two immediately off of Fort Leonard Wood. The service is never good and the nail technicians will balance two people at a time for manicures. They tell everyone it's a 10-20 minute wait but it's never less than 40 and can be over an hour on Saturdays. The quality of the nails once they're finished isn't particularly good either and last time I got powder, it was lumpy and raised. Not doing that again. But like I said, it's right off post. So if you don't mind waiting forever and you're okay with mediocre service and outcome, then this is the place for you. I think the young girl who does acrylics at booth 6 is good though. She gives all her attention to her customer and doesn't interact with any other employees. I haven't had her, but I'd ask for her if I wasn't just coming for gel. read more

I have gone to VIP nails for approximately a year. I usually have a great experience. Nina does my fingers and different ones have done my pedicures. They have all done really well in the past. I had no problem waiting for approximately 30 minutes with my feet in water. It was very crowded. My husband and I were receiving pedicures. He had Ben (AWESOME). I had Hanah. We both were supposed to be getting the 40.00 pedicures. We were sitting side by side and Ben did a much better job and took great care with my husband's pedicure. Ben was doing such an amazing job, my husband put a 10.00 tip in his shirt pocket before he was even done with his pedicure! Hanah was pleasant. I have a big toe that is discolored, however, that has never been a problem with polish covering my toe at VIP nails. I have lived in and traveled throughout the United States and the nail on my big toe has NEVER been an issue. Hanah was having issues with the bottle of gel polish that I selected. She had to continuously hit the bottle against her hand because there was not very much polish in the bottle. I did not say anything because I figured she was a professional and had enough common sense to realize if there was not adequate polish in the bottle she would ask me to pick another color. That did not happen. When she was drying my toes she asked if it was OK and I said "No, that my big toe needed more polish". It truly looked horrible. Again, she proceeds to hit the bottle against her hand and there was very little polish available. She puts on a bit more not much polish and it still looked the same, "horrible". She then tells me the color is too light to cover the nail. I'm not an idiot. Nina has used that very same color in the past on my toenails and did not have any issues. I even showed Hanah a picture of my toenails with a very similar color that was done at VIP nails. I do not make a habit of speaking out very often but when I am paying 40.00 for a pedicure and I am a very generous tipper, I do not appreciate lame excuses or speaking to me like I'm too clueless to recognize when someone just does not care. Hanah then attempted to put a darker color over the existing color on my big toe which looked horrible. I realized that my patience was running out so I politely asked her to remove all of the gel polish and I will go without. Obviously, I did not want to go without polish but this whole experience was going south. I had already received a mediocre pedicure, which I did not complain about. After I was clearly over it, she then made the offer to pick another color and was insistent. I said no. Even though this was a low quality pedicure and I had no polish, I still tipped her 7 dollars, which I felt was generous considering how it turned out. (I normally tip 10 - 15 dollars). I would suggest in the future if you do not have enough polish in a bottle, get more polish instead of trying to make it look like it's the customer's fault. I realize that this is a small town and that my business is not pivotal to your success but good customer service should be important to all businesses. Ben did an AMAZING job on my husband's pedicure! Keep up the amazing work Ben! read more

Worst worker there ever Were not back again they not take care of you I bring my daughter there to her fake nails and so expensive and my daughter have wounds too read more

Whooahh. VIP Played me today. $20 for a white tip pedicure (French tip). Plus the $30 for the SPA Pedicure. $50 total and I come here often and prices always shift but I'm not worried because they typically do good. I questioned my total today and she said $20 for white tip! What happened to $5 but what am I suppose to do, walk away and not Pay. I Can but I know better. And on top they won't be perfect and i know this but no where near tried. Nails cut crocked, not shaped, thick parts of color and she cut the s*** out of my lil toe. read more

Vip Nail - A cut on the pinky toe, crocked shaping and it's filtered - Nail Salons Near Me - St Robert, Missouri

Super busy alll the time. But obviously only so much they can do about it. But I can say that do handle their busy days very well. I DISLIKE that they don't use liners on the bowls for the pedis. Tina or Lina (not sure her name) did my refill and I did not like them at alll. But I went back to get them fixed and TONY did amazing making them look natural and clean. Definitely ask for Tony if you. read more

I go here all the time to get my pedicures done. This is probably the best nail place next to Fort Leonard Wood. The workers really care about their customers and always ask how they are doing. The only reason I do not give them a full five stars is because I am from NJ and whenever I get my nails done there, they give you a quick back massage while your nails are waiting to dry. On the plus side, they always have sales going on and they always have a tone of business going in and out. read more

This is the second time I have been disrespected here at VIP. I wanted a pedicure and a broken nail fixed. The pedicure was fine, $35 plus an additional $15 for gel polish ok, then while I'm getting my pedi, a tech who had brought her son into work started working on my nail. She took a fake nail to remove my acrylic from my broken nail,I told her it hurt, she kept going, mind you I'm still getting my toes painted. My toes were completed 3:00 pm I got there at 2:08, anyway I was directed to a chair told the tech had to run her son home, and by 3:20 I'm still sitting there. Another client came in, they were going to start working on her and I spoke out. The tech who had to continue with my nail was obviously upset she had to do it. I know I personally will not patronize this establishment again, I'm not suggesting anyone to not patronize I am just amazed how I was treated. I still tipped read more

Came in for a Mani/Pedi; I got a Pedi and then my tech walked off and never came back....no Mani. My Daughter wanted an ombré, the tech started to do it incorrectly and argued with my Daughter. The tech finally admitted that she didn't know how to do Obre. Pretty sure we were talked about and laughed at. WORTS service and no professionalism. read more