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Peoria, AZ

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VIP Mortgage

3.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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Agave Home Loans - Agave Home Loans | Low Rates | Great Service | Home Loans Made Sweet and Simple

Agave Home Loans

(45 reviews)

This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

ZERO STARS IS MORE ACCURATE I am writing this to warn…read moreothers about the incredibly poor experience I had with Agave Mortgage Brokers. Their performance throughout the entire process was utterly pathetic. They seemingly cannot read basic financial documents--specifically Shareworks statements. They saw and requested the exact same documents on over 10 separate occasions. Then, finally, on the 11th time, they actually decided to look at them and ask questions about the accounts and statements. This absolute incompetence caused a massive, last-minute pivot and wasted 2 entire months of my time just to get to that point. Combined with horrible communication along the way, it was an incredibly stressful and unprofessional experience. Save yourself the headache and take your business to a broker that actually values your time, communicates transparently, and knows how to review basic paperwork. Avoid them at all costs.

MidFirst Bank - Exterior of MidFirst banking center location at Lake Pleasant Pkwy in Peoria, Arizona.

MidFirst Bank

(6 reviews)

Love this branch! Always super helpful and quick. Easy to access this location and beautiful inside…read moreand out as well. They call you by name and remember your name! So refreshing and kind.

Unfortunately, I had a horrible experience with Midfirst Bank. I applied for a new checking account…read moreusing a promo code that entitled me to a $350 bonus. I had a Midfirst Bank account in the past and did receive the bonus. You are able to get the bonus again as long as you did not have an account in the past calendar year. I must note that when I opened the account online they indicated that I was able to get the bonus so I proceeded to fund the account and set up direct deposits of my paycheck to the account. At this point everything seemed to be in order. But shortly thereafter the horror began when I was unable to access my account online. After numerous telephone calls and a lengthy meeting at the branch of multiple hours speaking to a number of associates who in turn initiated telecons with company tech specialists, they were finally able to set up my online account. At this point, still no communication from them that I would not qualify for the bonus. So months passed and I never received my bonus. So I made a number of telephone calls to the customer service department, but to no avail as no one there could validate my identity. I was forced to go to the branch to validate my identity and get a "secret" word so that they could speak to me over the phone. It was insane, inane and prehistoric in terms of modern banking. So this is when it gets really rich. After having endured all of this hassle and all of the wasted time and energy, they turned around and told me I was not entitled to the bonus. They strung me along for all this time and then told me that the whole reason I opened the account in the first place was not coming my way. I was incensed. I spoke to a number of associates and the branch manager and they did not budge and refused to give the bonus. In sum, please learn from my experience and steer clear of this bank especially if you are hoping to get that $350 bonus, a promotion that they continue to push to this day. Caveat emptor: steer clear of Midfirst bank!!!!

VIP Mortgage - mortgagelenders - Updated October 2026

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