This review is specifically regarding Mike Gustafson. In short, he talked us into a refinance, then lied to us about the rate he could get us. When (coincidentally) I got a better rate through his boss, he accused my husband of going over his head. We still have him our business and he hasn't said a word to us since, like a whiney little cry baby. This guy doesn't know shit about business or friendship for that matter. I get the feeling that he relies on guilting his friends into refinances to keep him afloat. Probablt explains why he doesn't have a separate business Facebook page and uses his personal Facebook page to pawn off his sub-par mortgage services to his poor friends. read more

Brian Shatto was the consummate pro. While EVERYONE in the home buying process failed me at some point Brian was spot on with his information, responses and ultimately his performance. The rate was locked at the right time and the docs were ready well in advance of closing, not drama here. Can't say enough really. Thank you Brian. Ed L. Midlothian, Texas read more

Ok. So I've waited several days to write this review to make sure that the raw emotion is removed from my review and it's productive. I am a Realtor, and we just closed a deal where I represented the Seller, and the buyer was using VIP Mortgage on a mobile home purchase. We went under contract May 25, 2015, and were supposed to close 7/22/15. There were so many delays to closing, with the lamest excuses that I've ever heard in the industry. One was that the underwriters needed the Engineer's report uploaded in Color rather than B & W. Another delay was that the underwriter was out of town. When we finally got to closing, the doc's were approved late. I know it's hard to close a VA loan and lots of details have to be attended to, but this bordered on comical. I had a seller who was beyond patient, and first time buyer's who were also patient. The buyer was a reservist, and the lender had him request leave from reserve training to come and sign because the new date was in the middle of training. We finally closed on 8/11/15. Because of the delay my seller had to delay a medical procedure so she could have funds for co-pays etc. She had holding costs of the extra weeks. The buyer had to stay in reserve training 2 extra days to make up for the 12 hours he had to take off to sign. But the lender never really apologized and it seemed like it was no really big deal to him. read more

Chuck was very knowledgeable and made the mortgage process extremely seamless. Gave us a fantastic rate and worked hard to close us in 18 days. Very happy with his service. If you're shopping for a mortgage or trying to get qualified, definitely give Chuck a call! read more

This is for Michael Gustafson . Very happy and lucky to take the right help , never give up on my case/loan , help me a lot to get the house we dream and the most important always patient with all the needs to need to give . Muy contento por haber escogido la ayuda correcta, nunca se dio por vencido para ayudarnos, nos ayudó mucho para poder conseguir la casa que queríamos, y lo más importante, siempre paciente con las cosas que teníamos que entregar. Muchas gracias Mike. We close on 5/5/17 !!!! Yes read more

Mike Gustafson did an amazing job. He was there every time I had a question or concern. He walked me through every step of the way and with his help, I got way more than expected. I cannot thank him enough. Easily the best experience I have ever had buying a house. read more

Our family purchased our first home in 2011. After overhearing me complain about our mortgage company a friend of mine referred me to Chuck Weaver. Not only did Chuck make it happen, he made it happen at the tune of .45% lower and a lot less out of pocket!!! Now, anybody can sell you a mortgage. Chuck took the time to get to know my family, learn about my business, and showed a genuine interest that I didn't receive elsewhere. I would have never taken the time to refer a mortgage broker in the past, but now I refer everyone to Chuck! I don't put myself out there often, but when I do, I make sure to refer the best. read more

This was the worst experience of my life, I was constantly lied to about the entire process and ended up getting screwed out of my would be house. Nobody would return my calls and every thing took way to long. I don't know if it's the entire company or just Kieran McMahon but he is the worst person you could put your faith in. I'd trust a cocktail by bill Cosby more than him. read more

Mike did an excellent job! Made our home buying process super easy and handled everything from start to finish. Would recommend 10/10!

Mike helped us throughout the whole process of buying a house, I shopped around before I bumped into Mike and I am glad I did, he explained me a lot of things no other Lender would and helped me out with a better rate than any other lender I reached out before 10/10 read more

VIP Mortgage is absolutely fantastic! I have written hazard insurance for several of their clients over the last 8 years so I do get the inside scoop from a client's perspective. Not only do they close loans efficiently and with little delay but they are able to navigate all of the red tape involved in loan programs. They create long-lasting relationships with their clients. You aren't just a loan number with VIP and you won't regret going through them. Truly experts! read more

I talked with several loan officers and once I met chuck I knew he was who I wanted to work with. He not only helped me get the best interest rate possible, but he also closed us in less than 25 days!!! Also, he put up with my constant text messages but would always respond within 30 seconds and if he didn't respond, I would get a call from him within just a few minutes. When we found the house of our dreams he was on vacation in New York and he even called me as he was getting his luggage at the airport and made sure I could afford the house and sent my pre approval letter from his hotel room!!! If you are in the market for a house you are missing out if you aren't working with Chuck!!!! read more

Not many folks in the service industry exceed expectations anymore. Chuck Weaver did! No glitches, not problems, no surprises. On time and as promised. Great attention to detail, responsive and prepared. I would use VIP again in a heartbeat! read more