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Vip Lock & Key

1.0 (1 review)
Open • Open 24 hours

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Key extraction

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2 years ago

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Kinney's Auto and Towing

Kinney's Auto and Towing

(12 reviews)

Thank you, thank you, thank you Kinney's Towing and Tim!! I hit a deer on a Saturday evening on 30W…read morein the Massillon area, about 2 hours from where I live in Columbus. I activated my roadside assistance through my insurance which was a headache to say the least. The first company they dispatched did not pick up my car, after 2 hours of waiting they said "they couldn't find the car" and cancelled the request. After jumping through several phone calls and frustrations with my insurance, Kinneys Towing was dispatched. I called right away to explain where my car was, and that I'm unfamiliar with the area but I did have a pin dropped. The dispatcher was so kind and understanding in helping to locate the correct area. As soon as I hung up, Tim the tow driver called me. He also listened as I tried to best explain where was my car was in an unfamiliar area. He called me once we located my car, once it was loaded and again when he had secured the car in their lot for the night, sending a picture along as well! After the scare of getting in an accident, being away from home and the headache of AI bots through my insurance, a thank you to Tim and Kinneys isn't big enough! Their kindness and update truly gave me piece of mind! I hope I never need a tow in the Akron/canton area again, but if I do, I will call Kinneys directly! I am so appreciative for their service!!

So my car broke down at Dollar General and my insurance company hooked me up with Kenny's towing. I…read moregot a call right away with a time that they would be there. They were in fact on time and did the job. The reason why I would only give them three stars is because the driver was extremely rude. He did not say hello. He did not address me in anyway if he ask him a question and he seemed extremely annoyed. I don't know if this is because it's a Sunday afternoon he didn't feel like working or what his personal problems were. I was never given them the man's name, and he never introduced himself.

Vip Lock & Key - locksmiths - Updated October 2026

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