Today, I went to pick up a dress that was promised for 5:00 p.m. I was told it would not be ready until tomorrow. As I am leaving town before they open, this would not work, and I told them so. They asked me to come back at 6:30 and they would have it ready. When I went back they were still working on it, and to be fair it was a difficult dress with alot of sewn on bling. They worked diligently as I waited, and in the end they refused to take any money from me. That's customer service. They made it right. Would I recommend them? Absolutely! read more