I just bought a car there. I will be as partial as I can get. First thing After few vibrating issues with the car and couple attempts to get it done, finally the issue was resolved and they covered everything, so far they stand behind they product and customer. My impression was that they need to get the cars a better detailing/preparation before putting it them for sale. For example the car that I bought had with all the fluids low, no floor carpets or Owners manual, which every other dealer I went they offered me replacements or reimbursement of these items., still the price of this car was very attractive so couldn't ask for more. Also they have a good variety of cars, funny thing is after being in several places this was the only dealer that have the 2 cars I was looking on the same lot, which made easier to make a decision. Overall I got a great deal and a great car, after the first couple weeks I can say that Finally I'm happy with the car. I'm giving 3 stars just because the missing items mentioned before,that everyone else where willing to supply. read more

I was under the impression that you are able to leave with a vehicle provided you have a down payment between $500 and $1,000. Before you proceed, please note that your credit history will influence the terms of your purchase. Your credit score will determine your required down payment and monthly payment amounts. If your credit is less favorable, you may need a higher down payment, potentially around $5,000, with approximate monthly payments of $695. I wanted to clarify these details to set accurate expectations. read more

Buyer Beware, Worst Dealership in the Bay, (VIP AUTO GROUP) ClearWater, Stay away from this one, You are going to thank me later, he takes advantage based are his perception of you. I have since spent over 15,000 in Repairs in this Vehicle after Purchasing it for almost $20,000.... I change the oil every 3000-5000 miles religiously, I have had to do all for rotors, Thermostat, water Pump, 6 Ignition Coils, serpentine Belt, Shocks Struts, Upper and Lower control arms and Bushings, Alternator and the list goes on, OMG and Right now I am going to need another $5000 in work,,,I cant take it anymore, Especially after having invested $20000 to purchase this vehicle...Buyer Beware, this Place is a Rip Off and the Worst, Stay Away you have been warned!!!!! I am Just trying to help people from getting ripped off...OMG my Heart Hurts for everyone even looking in this direction read more

Very nice. Helpful, even. A breath of fresh air in the car industry. Highly recommend.

Bought my Honda from this lot a few years ago, they said it only needed a new battery. Since then I've had to replace the starter, the alternator and now there's a problem with the electrical system. Review from an actual customer, worst purchase ever... I should've known better. read more

Terrible. Slow service and communication. The transmission in the van blew up literally 48 hours after I picked it up. Do not buy from them.

I purchased a handicapped accessible mini-van from VIP Auto, via eBay Motors, and dealt with both Chris and Albert throughout the transaction. The van was delivered to my business in Michigan with no fuel in the gas tank and in need of over $1000 of mechanical repairs too! The vehicle has a cracked exhaust manifold that causes the entire vehicle to vibrate and shake while just idling in park. Both the driver side and passenger side rear wheel bearings are in need of replacement, as well as the emergency brake cable needing to be replaced too. Did I mention that it also has an oil leak on top of all the other issues that it has? One would have to be deaf to NOT hear the excessive exhaust leak emanating from this vehicle! When I contacted Chris to discuss these issues with him he indicated that he DID NOT believe me, and that I could send the vehicle back to them, but I would have to pay for return shipping out of my pocket. Return shipping would be $600 and I would be out a total of nearly $1600 factoring in shipping to and from Michigan, as well as having to eat their ridiculous $295 paperwork processing fee too. He KNOWS that is not economically or geographically feasible to return the van and that is the ONLY reason that he offered to accept the vehicle back! This situation is hideous and pathetic beyond comprehension. VIP Auto Group knew before they sold this vehicle to me that it had serious mechanical issues and they willfully choose to ignore them and fraudulently misrepresented the condition of this vehicle when posting it for sale on eBay Motors. I have filed a formal complaint with eBay and will jump through all their hoops to hopefully come to a resolution, but unfortunately even eBay protects shysters like these in order to maintain their corporate profitability model. If you are considering purchasing a vehicle from VIP Auto, I strongly recommend that you ONLY do it in person, and have any vehicle that you are considering buying from them inspected by a qualified mechanic not related to their business! I trusted VIP Auto to be honest and ethical but they in turn stabbed me in the back! Please feel free to contact me with any questions that you may have regarding this review at 269-816-0189. I'd be happy to provide documentation of any of these statements to corroborate their authenticity. read more

Excellent team work these guys have. We have been looking for a wheelchair van to buy, came across VIP Auto Group and we texted VIP through one of their ads at 9:46 pm on a Saturday night, to our surprise Chris texted right back with the info we were looking for and referred us to Albert one of the owners. They are conveniently open on Sundays and Albert works on Sundays and he can see to us on a Sunday visit. We arrived Sunday afternoon after a 2 1/2 hour drive. I'm very skeptic about salespeople and their sales tactics to move product. We have now been looking at cars for almost two weeks and been hearing all about the sales pitches like the little old lady that only drove to Church and back each week so all my red flags are up. We meet up with Albert when we arrived and he was very nice guy as I expected from a salesmen but after about 15 to 30 minutes dealing with Albert to my surprise this nice guy truly is how Albert is, very down to earth, friendly, no long dragged out sales pitch stores and truly show concern for our needs. I have never had such a pleasant experience buying a car in all my 40 years of car buying. Albert not only was very helpful but he never hung over us giving my wife and I the room to talk privately but he was close enough to answer question quickly when we had some. He never pushed on us any of what he wanted to sell and pleasantly directed us to what we had questions on as well as informing us about other similar vehicles they had on the lot without being pushing. We were very impressed by the excellent condition and large selection of the vehicles they had for us to choose from that meet our needs. We decided on the vehicle from the ad was what we wanted and this one was in new condition just like advertised. Albert was very informative and we felt very comfortable asking question which Albert pleasantly answered every one of them making sure we understood and he made the paperwork a breeze. VIP made all the arrangements to have our new van delivered by flatbed trucking to our doorstep. After we arrived home we were again impressed on how we were informed of each step of the way as the van was detailed and shipped to us, shipping was very fast, the van was in our driveway less than 24 hours later and the 3 year old van looked and smelled like a new vehicle. VIP Auto Groups experience shipping vehicles all around the world showed very well as it looks like they have mastered it, very smooth and quick. If you are someone reading this thinking about buy from VIP Auto Group from afar this company is a company I'm sure you'll be very happy with, I'm confident they will take good care of your needs as they did ours. We truly highly recommend taking the time to check out what VIP has for sale and maybe even make it your first stop, if it's not your first stop you will understand what we are saying about them when you can compare the other dealers from the other places you've been to your visit with VIP Auto Group. http://youtu.be/dDv8Dpuk1GE read more

Vip Auto Group - Love our new van. It's changed my husbands life tremendously. The freedom & happiness he has is amazing! Thank you so much! - Car Dealers Near Me - Clearwater, Florida

At vip auto the service was great and the staff knew a lot about there cars! No hassle at all! Feeds are very affordable and reliable. Definitely if your looking for a good use car this is the place you want to be. read more

VIP Auto was the absolute worst company ever to buy a car from. Like the rest of these posts the engine came on right after purchasing, did not know there was a leak in power steering line until the next day getting the car home, AND it needs new brakes within a week of owning. The car felt and looked good the first day, but the second day WOW, they are the worst dealer. DO NOT BUY A CAR FROM THESE PEOPLE. Engine light ended up being the thermostat was stuck open, right at the mid bottom part of motor, more money spent to fix. read more

Engine light came on my vehicle that I purchased here less than 24 hours later from pulling off the lot. $900 repair. I don't think you need to know anything else. Seriously. I will never trust these people again. This site won't let me choose zero stars either or I would have. read more

I was looking for a car online came across VIP. Albert is a great guy,very easy to work with,would recommend them to anyone.

We couldn't be happier. Great selection of CLEAN cars, knowledgeable staff with experience that clearly shows, not low pressure, but no pressure. Bruce and Mark...Thanks for a good deal and a painless car buying experience. We Highly recommend the Park Blvd. location we purchased from, good people. read more

Went to look at a vehicle. Spoke on phone first. Never told me he was at a different lot location so I wasted an hour drive there and then another 20 min to other location. The van was listed on line for 21.4. Got there and he wanted 34k for it tried to show me other vans then for 20k range. Total waste of our day when my husband took a half day feom work as they were only open till 5. Bad business practice. Beware. read more

Excellent team work these guys have. We have been looking for a wheelchair van to buy, came across VIP Auto Group and we texted VIP through one of their ads at 9:46 pm on a Saturday night, to our surprise Chris texted right back with the info we were looking for and referred us to Albert one of the owners. They are conveniently open on Sundays and Albert works on Sundays and he can see to us on a Sunday visit. We arrived Sunday afternoon after a 2 1/2 hour drive. I'm very skeptic about salespeople and their sales tactics to move product. We have now been looking at cars for almost two weeks and been hearing all about the sales pitches like the little old lady that only drove to Church and back each week so all my red flags are up. We meet up with Albert when we arrived and he was very nice guy as I expected from a salesmen but after about 15 to 30 minutes dealing with Albert to my surprise this nice guy truly is how Albert is, very down to earth, friendly, no long dragged out sales pitch stores and truly show concern for our needs. I have never had such a pleasant experience buying a car in all my 40 years of car buying. Albert not only was very helpful but he never hung over us giving my wife and I the room to talk privately but he was close enough to answer question quickly when we had some. He never pushed on us any of what he wanted to sell and pleasantly directed us to what we had questions on as well as informing us about other similar vehicles they had on the lot without being pushing. We were very impressed by the excellent condition and large selection of the vehicles they had for us to choose from that meet our needs. We decided on the vehicle from the ad was what we wanted and this one was in new condition just like advertised. Albert was very informative and we felt very comfortable asking question which Albert pleasantly answered every one of them making sure we understood and he made the paperwork a breeze. VIP made all the arrangements to have our new van delivered by flatbed trucking to our doorstep. After we arrived home we were again impressed on how we were informed of each step of the way as the van was detailed and shipped to us, shipping was very fast, the van was in our driveway less than 24 hours later and the 3 year old van looked and smelled like a new vehicle. VIP Auto Groups experience shipping vehicles all around the world showed very well as it looks like they have mastered it, very smooth and quick. If you are someone reading this thinking about buy from VIP Auto Group from afar this company is a company I'm sure you'll be very happy with, I'm confident they will take good care of your needs as they did ours. We truly highly recommend taking the time to check out what VIP has for sale and maybe even make it your first stop, if it's not your first stop you will understand what we are saying about them when you can compare the other dealers from the other places you've been to your visit with VIP Auto Group. read more

I went to their Sunset point dealership on Friday and inquired about a handicap van for my Father. The salesman quoted me a price so I sent my Dad. When he got there they charged him $600 more than I was quoted plus taxes and registration fees. On top of that, we took the van to a mechanic and was told it is dangerous to drive. We are trying to contact VIP Auto group to resolve this. At this point, it doesn't seem as if they are willing to work with us. If it is resolved to our satisfaction, I will remove this review but at this point, I would NOT recommend this dealership to anyone. read more

Purchase an MPG MV-1 yesterday from VIP which is an accessible wheelchair van. At first we were a little skeptical not knowing much about an MV-1 or VIP. The car had a few issues that needed to be resolved and a trade had to be negotiated. After we came to settlement, Albert took care of everything as agreed including replacing the air conditioner compressor, interior lights, provided new harnesses for my grandson's wheelchair and sold the car at a good price. He worked very well with the lender and he negotiated a "more than fair" deal for the trade. Albert was gracious and accommodating. We are trusting that the MPG holds up; only time will tell. Thank you VIP read more

Bought a wheelchair van from VIP Auto Group about a year ago. Car fax was clean, title clean and clear, the vehicle was in great shape, and the price was very fair. Over the past year, it has become overwhelmingly clear that the van was wrecked, and wrecked badly and not reported to any agencies that report to carfax. The side curtain airbag had deployed and then replaced before it was resold. Every body part on the passenger side from the front bumper to the rear bumper has shifted. Multiple mechanics have expressed their certainty that the van was in a very bad accident. I don't know for sure how bad the damage was but I have seen enough to know for sure that I do not feel that my son is safe in his wheelchair in this vehicle. My guess is that in order to offer these incredibly low prices on wheelchair vans, they buy damaged vehicles and repair them. I could live with that, but the repairs are poor quality work, so much so, that I question the safety of the vehicle. read more

Buyer Beware! I am writing this review to protect anyone considering purchasing a vehicle from this dealer. I wouldn't want anyone to experience what I had to go through. I was forced to come back 4 days after purchasing my vehicle to sign another contract at a higher interest rate or return the vehicle. I contacted a lawyer and asked if they could do this and the lawyer told me I was being scammed. After going in and telling them I would not sign another contract, I was yelled at and treated like I did something wrong, when in fact they were the ones at fault. On top of all of this, the very next day after purchasing the vehicle the engine light came on and the car needed repairs. I asked before purchasing the vehicle if I could take it to have it looked at by a mechanic first and the salesmen told me that they do a complete check of the vehicle before selling it. (My fault for being so naive) This review could go on and on. Please just be alert, don't let them scam you or better yet stay clear of this place for your own protection. read more