service rep, Wonderson Huynh was exceptionAl , walked me through the service and the issues with my car. Was very understanding of my situation needing wheels that day, so provided me with a rental until my vehicle was ready. I will definitely be back for more service and will be asking for him again! read more

We had an excellent experience with Duke Wyler at Toyota of Clearwater. From start to finish, Duke was professional, knowledgeable, and genuinely easy to work with. He made the entire process smooth and stress-free, answered every question honestly, and never made us feel pressured. He helped us get an amazing Tacoma, and we couldn't be happier with the truck or the deal. Duke clearly cares about his customers and takes pride in what he does. If you're looking for someone who actually listens, communicates well, and delivers, ask for Duke Wyler. Highly recommend! read more

Clearwater Toyota - Car Dealers Near Me - Clearwater, Florida

Haven't had a bad experience here yet. I got my Toyota rav4 from here in 2022. No complaints. Been back for services. Their wait lounge has plenty of tables and outlets for me to work from when I'm waiting for my service. They have water, coffee, and tea. A tv is usually playing some movie. Clean bathrooms. Plenty of seating. Helpful staff. We did wait a long time (10+?) minutes in the service garage before they came and set us up to go inside which is unusual. We were the only car inside and the doors were closed. Appt for 1030. Arrived 1025. Service expected to be 1hr (tire rotation, not even oil change) and it's been 2 hrs so far (still waiting). read more

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Terrible Service department, as soon as you drive there all over your truck checking tires looking at your windshield trying to sell sell . If your in Pinellas and can get over to Stadium Gettel Toyota see Joe Russo he will take care of you . The not an upsell Dealership. It's worth the trip over .I went to Clearwater for a recall they ripped apart my back seat because of a break light outside the truck . Then stole $240 to get my keys back . Please do yourself a favor DO NOT GO TO CLEARWATER TOYOTA read more

My car keys got locked in my trunk, and even AAA could not get them out. So I drove to the Toyota dealership in Clearwater. They inspected the car and gave me a long list of what should be done. I don't have $8,000 in my account; I simply wanted the keys back out of the trunk. A few days later, I was presented with a bill of close to $600, and no, they couldn't get the car keys either. The bill was for the inspection and a 60-minute try to reach the keys. Perhaps my Service Consultant, Donald OBrien was willing to service me and the car, but in the end, there was just that bill for no real service for the customer. I still don't have the keys back, and NO REPAIRS were done. From whatever angle one wants to look at this, this is a rip-off and a betrayal. This is not good business. I was expecting way better service from a Toyota car dealer. read more

Junior Nogueras is a major asset to Clearwater Toyota - like most people I don't look forward to bringing my car in for service but Junior made my experience seamless - professional - and efficient. Thank you Junior for a job well done . read more

2.5 hours for an oil change. Then they couldn't locate my keys either. On top of that they left my truck unlocked in the parking lot with the keys inside of it. I should have just changed the oil myself. $60 and 20 minutes in my driveway is better than $25 and sitting in a dealership for 2.5 hours. Absolutely ridiculous. Whichever tech worked on my vehicle was covered in gasoline and now my interior reeks of gas. read more

Extremely Disappointing Service Experience - Poor Communication and Lack of Accountability Today I visited Clearwater Toyota for my vehicle's 20,000-mile maintenance service. Upon arrival, I was clearly told the service would take approximately 40-50 minutes. Based on that information, I chose to wait at the dealership. What followed was completely unacceptable. After more than two hours passed with no update, I contacted the service advisor who received my vehicle. I called and sent messages but received no meaningful response--only that I should continue waiting. Nearly three hours went by with no communication, no explanation, and no accountability. When I approached a service employee to ask why my vehicle was still not ready and requested to speak with a manager, I was met with a dismissive and unprofessional attitude. I was told there was no manager available and that I could not speak to one. This information turned out to be incorrect. I had to go to the sales department to get assistance. A sales employee helped me locate the service manager--something the service staff claimed was not possible. After I finally spoke with the manager, my vehicle was completed shortly afterward. This experience reflects extremely poor customer service, lack of communication, and lack of transparency. Waiting three hours for a service that was estimated at less than one hour--without proactive updates--is not acceptable. Customers deserve honesty, respect, and professionalism. I left feeling ignored and undervalued as a customer. Based on this experience, I cannot recommend this service department. I strongly encourage management to review their customer communication standards and internal processes. If you are considering servicing your vehicle here, I recommend setting very clear expectations regarding timelines and communication. read more

Absolutely the BEST car dealership in these parts...and my husband and I traveled almost 2 hours to buy a car here. Sales rep Johnny was outstanding, no high pressure sales and incredibly knowledgeable about the car we were purchasing. I suspect he got his training at Disney University but didn't want to ask...LOL He answered all our questions, got the financing we wanted and even helped us program our car features. We were treated like "family". Finance Manager Aaron was also superb, incredibly knowledgeable with no "high pressure" tactics we've experienced at other auto dealerships. Honest is their policy here. We did not plan to buy a service/warranty contract but the pricing was far too low for us to turn it down. The camaraderie amongst the staff here is "like family". I must say that it's the first car dealership that we BOTH came away from with a euphoric JOY. We love our new car and we can't think of buying a car from anyone else in the future. Even though this dealership was crazy busy (two days before Christmas), they still made time to treat us like "family" with attentiveness beyond measure. A+ all around... Thank you, Johnny and Aaron! AND Clearwater Toyota! read more

Clearwater Toyota - Car Dealers Near Me - Clearwater, Florida

Absolutely ridiculous that my bf has a 7:30am appointment (gets off a night shift to do this oil change) Now it's 10 and it's now done. Crazy that it takes so long read more

I switched my service from Sun Toyota, 30 min north, to Clearwater Toyota due to distance. It has been their regular practice to take the service amount quoted and suggest adding extra services. But this time it went from a few hundred dollars to a few thousand dollars! I mentioned that I have trouble sitting in waiting room for 3+ hours for a standard service, so they suggested I reserve a seat in their complimentary Shuttle service and my home was well within the 10 mile limit. So I dropped my car off at 10:30 AM and took the shuttle ride home. I expected a call around 1:30 PM but no call. Finally around 3:30 a text to approve all the "additional" services, which I denied. Then an hour later an invoice which I could pay online to save time. I did then I called for Shuttle pickup, but had trouble getting through to service - ring, ring, ring. So I talked to operator and she said I had to speak to my advisor Sergio about Shuttle, so she would send a message to call me. Another 30 minutes, no call from Sergio. I tried calling service again, this time waiting for another 30 minutes and constant ringing and msg to keep trying. FINALLY someone picked up and I explained I need to speak with Sergio NOW! So he called to him nearby and he came to phone. I explained I needed the Shuttle ASAP because this was our only car and I needed to pick up my wife at the airport at 6:30. He advised me that Shuttle was out and they could not get shuttle to me today!?!?!? So much for NON-SERVICE department. So I had to call Lyft at the busiest time of day and wait another 20 minutes for a driver, then a $40 charge for the ride. Needless to say I will not be returning to Toyota of Clearwater. And suggest that any Toyota owners drive the 30 minutes to Sun Toyota. I will also be filing a complaint with Better Business Bureau about the $40 Lyft because they did not keep their promise for a Shuttle ride both ways. *** 10/31/24 Clearwater Toyota contacted me and apologized for my recent issues. They sent me a $40 check to cover my Lyft expenses. They also sent a $100 coupon for future service credit, which I will not use. read more

Pavez Islam is a great sales person, so friendly. I had a wonderful experience with him yesterday on our test drive. Looking forward to possibly doing business with Clearwater toyota. Update: I went back to give this dealership another try. They tried to screw me with a $1000 Dealership fee which is more commission and they also tried to get me to pay for something they should have already since we are in Florida which is some silly wax that they call permaplate. They say its to protect the car from sun damage but why would I pay for that, the car is on their lot anyway. Just another way to screw the customer. Dont trust these idiots. read more

We came to Clearwater Toyota looking for a second hand reliable vehicle. Natasha was the one that came out to see us and allowed us to test drive the initial car which was not the right fit for us. She recommended another vehicle and went the extra mile to help us. She was friendly, kind, knowledgeable and efficient. We ended up purchasing the classic Toyota ECHO which brought me back to my previous ECHO which was a fantastic vehicle. I'll definitely be back to purchase my next car. Everyone was so helpful. read more

I worked with Steven and this was one of the best experiences I have ever had with buying anything at all. these guys were so good to me and my son. they picked us up from the airport, they were understanding about our situation and flexible as well, the dealership was very clean and had coffee which I needed. they were extremely thorough with explaining everything on the truck. they also stayed way late after they were closed without hesitation. they also gave me their personal numbers in case something happened on our drive back to Virginia, and even checked in to make sure we made it home safely. they aren't just salesman, they are real people that actually care about their customers. if I ever buy another vehicle I will make that far trip again just to bring my service to them. I 100% recommend. 10/10!! read more

Clearwater Toyota - 2024 Toyota Tacoma Trd sport - Car Dealers Near Me - Clearwater, Florida

Clean, good movies to watch while waiting, plenty of seating and tables to sit at and do work or read. Service was okay, had to sit in the service garage for about 10 minute before anyone came to see us even though there were only 2 cars in there but 6+ employees. I also bought my Tacoma from here and that process took way longer than expected. But overall pretty satisfied with my experience. EDIT: waited 2+ hours for a regular 5k service. Employee stated that it's only a tire rotation and topping off fluids (not even changing the oil) and should take at the most and hour. I would drop half a star if I could. read more

To much to go over do yourself a favor and stay away from service. Poor communication, slow and issues diagnosing problems that lead to them asking you to pay for more work even with warranty. I picked up my car from them after a "certified inspection" with an new issue that popped up when cleaning the car. They could not find an issue and the insurance company stated they were not paying them anymore to find the issue. I then go to pick up the car and the battery was bad. Not only did they have to jump it to move it to a parking spot they neglected to tell me. Then when I picked it up said "oh yeah we had to jump it. Do you want a lifetime battery from us for 400?". Not sure how an inspection could have missed this. Also covers for internal access to things like bulbs were left in the trunk for me to figure out where they should go. IMO there was inconsistency to what they said was done, to what needed to be done, to overall work completed. These are not traits a service department should have. read more

Service Department is about as scammy as it gets. Brought my daughters car in for a recall. During a walk around inspection a nail in one tire and a chunk of sidewall missing on another. Ok fine, needs to be repaired. Then it is brought to my attention that the date code on the tires indicates need for replacement of all 4. Mind you, the vehicle was purchased with these exact tires months earlier. Date code hasn't changed since purchase. Difference is NOW it is a sales opportunity for money in their pocket. Taking my service needs elsewhere as the service department here is a joke. This is one of many issues I've had with them. Purchased 2 vehicles from this place and never again. read more

Employees where great but it shouldn't take 1 & 1/2 hours for a scheduled oil change. Obviously they don't care about the customers time.

This was my first visit to Clearwater Toyota. They have a very impressive customer service intake facility. The staff is very friendly and they are extremely organized and efficient as far as getting your car into their garage for service. They have a great system that alerts you to progress and suggested repairs via text messages. You can either accept or decline the services and associated costs via text message. You'll see in one of the pictures that I declined to have them replace my windshield wiper 3-way valve at a cost of $234.88. Another photo I've attached shows the Toyota OEM cost (retail) for the part requiring replacement ($25.10). I've included 2 additional photos of the location of the valve (directly under the hood). The labor involved is pulling 3 small silicone hoses from the 3 valve ports and attaching the new valve. This job cannot be worth anywhere near $234.88 quoted even with overhead, shop charges, etc.. I love Toyota products, but please DO BETTER. This type of charge is unfair to customers who have no understanding of car parts and will assume the price is fair. read more

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Very good place!! The people who serve you there are smiling and despite my non-affluent accent, they serve you very well, and they served my tundra even though I had not made the appointment correctly, they made room for me and served me with the services, thanks guys!! Only one thing the coffee maker doesn't work cos all time there is good free coffee for everyone read more

had a great experience at this dealership! jamie bravo was excellent, he gave me some options and made sure i got the best price on the car i wanted! read more

Clearwater Toyota - Car Dealers Near Me - Clearwater, Florida

Bought a truck from here and was impressed with every step of the process. They were friendly and prompt since the moment we walked in. They even mailed me a few items I mistakenly left behind in my trade in. Highly recommend! read more

I love Toyota cars. I have a 2003 Solara with 130,000 miles on it that is still going strong. My mother (87) wanted to buy a small car. She prefers Ford because her deceased mother used to sew leather seats at the factory in Detroit, but Ford does not manufacture small cars in the U.S. anymore so they are hard to come by with the recent shipping problems being experienced worldwide. I convinced her to try Toyota and she decided on the Corolla which has been in production since 1966! Although the Corolla has changed over the years it is still one of the best selling cars ever made. We drove the extra distance to Clearwater Toyota because we had heard from an acquaintance that the person to see was salesman Peter Dang. Peter was polite, funny, knowledgeable, and truthful. He explained all the features and provided printouts. He knew all the differences between the models of Corolla available. My mother decided on a silver Corolla with the 1.9 liter engine, with all the luxury add-ons you can get. Peter made suggestions and talked about prices on the add-ons and managed to save mom $722 (mostly from changing her color choice from red to silver). Due to the whole new car industry's back-up, delivery will take 45-90 days but Peter assured us he will be in touch about when we could expect her new car to arrive. I have been in the service industry for 30 years (Chauffeur) and so I KNOW good service when I get it. Peter Dang gets 5 stars for the service he provides. read more

Clearwater Toyota - Car Dealers Near Me - Clearwater, Florida

Steven was a good salesman, I appreciated his time he spent wit us. The minute his managers Jacob and Josh got involved it all went south. Pressure, rude, arrogant and inexperienced people skills. These guys are only hurting themselves and the organization. read more

Do NOT buy a car from this establishment. They have a 2.5 satisfaction rating for a reason! I purcased a 2015 from them on 10/6/24. After that we went through our second huuicane. I went back to then 5 weeks after the sale. Was told I had a 90 day warranty. The car was hesitating to the extent that it was not safe to drive. Used car manager took it for a spin. The car died on him on US19! and he had to have it towed back. After 6hrs waiting they said they were short handed in service but really didn't know what was wrong. I'd asked for a rental and was told n-- same answer for a loaner. The story goes on to say they moved my car that I had to leave with them, unbeknownst to me to another dealership! I've been through hell with breaking down with tires that went down to a PSI of 13. Lost over 30hrs from work, etc etc. I'm sitting with a lemon. Best part: I've never from them again!!!! I'm only giving 1 star because I can't post review without choosing one. Real answer: Totally Zero! read more

I want to share my experience today 06/18/2025 with customer service representatives for my vehicle, which I gave a 1 star because and ZERO star was not available. My appointment was for 8:00 am, which I arrived at 7:50 am. I was advised to stay in the vehicle. 1st. worker came over and I explained I have an appointment for oil change, tire rotation and check the yellow light on my dashboard was on for some time. 2nd. worker came over and again I said I have an appointment for oil change, tire rotation and check the yellow light on the dashboard. Then a 3rd. employee came over and I repeated the same, appointment for oil change, tire rotation and check the yellow light on the dashboard. Note no one introduced themselves, no names. I was the one mostly expressing what I needed done. Pearce Beattie, Service Advisor stated an oil change was not due yet. I had driven the car 5,200 miles since last oil change. He stated it is now from over 10,000 miles over and up to a year before it can be changed. Unheard of! Tire rotation completed, after 2 hours of waiting and the yellow light on dashboard was not completed because it was not written in the paperwork. Paperwork completed by Mr. Beattie. Another appointment would have to be set. Terrible service. I am available to speak with the Customer Service Manager to discuss my experience. Telephone on file. read more

Again, I go in for service, they took 2.5 hours to change oil and rotate tires, the third item they were supposed to fix was my seat. They have fixed the seat 3-5 times, last time for service they broke it and I keep hearing "we did not have the parts". I have had issues with mirrors, gas cap lid, seat, battery. They are not responsive, are not organized, and continue to give horrible customer service. I receibved a text while there asking if I was interested in trading in or selling my car, I said yes, I did not hear back. I am goint to buiy a new Toyota Land cruiser, but will drive the 14 miles north to a dealership that can provide the service I expect and need. Horrible. read more

Update: switched to 2 stars from 1 star because I asked them to clean it and they did after the fact.. Pretty un impressed by the service department. Sure they replaced my CV axles after sending me, the customer, to go get the part they needed from another shop. But upon hearing it was completed, I found it un washed and old grease flung all down the side. Felt pretty looked over as a customer. Hopefully won't have to return here anytime soon. read more

Jaime was great helping me buy out my current lease. He helped with buying terms and interest rates. really appreciate his help

GHOSTED! After denial of potentially fatal negligence encountered. Around 110 miles after front and rear brake jobs completed while driving on I 75, the steering wheel and car started shaking violently. Thankfully, up ahead 20 miles was an accident and speeds were slowed to zero to 20 mph. During that slow down drive a call to Clearwater Toyota Service Department requesting the manager landed us at Cameron's desk. Cameron declared that none of the $2,100 worth of work performed the day before could cause the violent shaking. We continued driving at 10- 20 mph where the shaking continued but not as violently until the next exit was reached. The roadside service found the problem immediately. After jacking up the truck, the front passenger tire was so loose it had 2-3 inches of play in it. (video taken). Thankfully, the Lord and the locking lug nut seemed to save our lives and the lives of others driving around us. The other 3 tires were also found to be loose. Calls to our service advisor Carlos, Cameron and the service manager have been ghosted since the incident 7 days ago. read more

zulu was very helpful to me helping me find a new lease in my price range and waiting a long time with me through the process I really appreciate his patience and him helping and walking me through everything instead of rushing me. read more

Zulu our sales person is absolutely amazing. we have leased 6 or 7 cars over the years and his customer service throughout the entire time has always exceeded expectation. However, Rocco in finance has been a bit of a challenge and today will be my third attempt at fixing the mess. read more

I have tried contacting service department for recent visit on 6/17/2025 with issues. Invoice shows they did not use the oil weight recommended by Toyota (0w16 used instead of 0w8) for my 2025 Toyota Camry. It also stated cabin air filter was replaced but upon checking today that too was not done so leads me to wonder if they even did anything. I have been on chat 2 times & they say will have service manager contact me as well as trying to call directly with no live person answering at the service department. I drove back to dealership today 6/22/2025 on my day off and communicated issues and how was not done properly. They stated it was a "technician/writeup" error and that the correct 0w-8 oil was used and the cabin filter was missed. I stated then correct the invoice stating such and was told it could not be adjusted but trust us it was done with correct oil. I did not accept this and got them to state in writing on separate written letter and signed by customer service manager that 0w-8 oil was used and not 0w-16 as shown on service invoice. They put in the cabin filter that was not done at the prior service. I truly doubt they did any work since I have had my car for 10 months with less than 1900 miles on vehicle. They invoiced it at Toyota Care 10,000 mile service since it was past the 6 month initial service. Supposedly oil change, tire rotation, cabin filter change was completed but due to low miles they likely did nothing and just entered it in system. Obviously I do not trust taking my vehicle back for service again and will be looking at another dealer for routine/scheduled maintenance on my 60,000 mile Toyoguard warranty which is supposed to cover me for awhile. read more

Worst service department ever. I will never buy an another car from this place. Can't get parts ordered, can't get a repair. New car under warranty and service dept does not answer phone or respond to voice messages. Terrible! read more

Went in for 15,000 maintenance which is rotating tires and doing multi point inspection. Waited 1 1/2 hours for car to be done. While driving home from dealership noticed a smell similar to car exhaust. Thought it was the cars in traffic. Upon arrival at home, my husband opened the hood and noticed that the oil dipstick was not pushed all the way down. Took the car out for an errand and noticed the car had smoke coming from the inside vents, and all around my car. Drove back to dealership. Upon arrival smoke was barreling from the engine. Upon opening the hood, it was discovered that there was no oil cap and oil had been dispersed all over the engine. The service visit was not to do anything with the oil just a tire rotation. The service technician then took the car back for steam cleaning the engine and cleaning up the car in general. The inside of the car smelled like burnt oil. After about an hour, the car was retuned to me with a partial AC refresh and upon inspection there was still oil on the parts of the engine compartment. I informed the service advisor that I was not leaving until I spoke with the service manager, who finally appeared to speak with me at this time. The service manager without ever explaining how this happened, then took the car back for another deep clean of the engine compartment and do a full AC refresh as the burnt oil smell was still inside my car. After another hour, my car was returned again, no explanation of what happened, how this happened or even a sincere apology. I asked for compensation for my time and because I was from out of state and just visiting the state of Florida there was no compensation offered to me. Upon arriving home again, my husband had to still had to clean the engine compartment as it still oil in it. Because of their errors I had to spend over four hours of my personal time to rectify a situation that should've never happened. I missed a family holiday dinner due to their negligence and turn, was offered nothing. read more

I will NEVER recommend Autonation Toyota of Clearwater. I purchased a vehicle in June, and it broke down in July. I had to pay out of pocket for the repairs because the used car "warranty" that was given did not cover a new battery or blown fuse. They were unwilling to reimburse any money that I spent and showed no concern or consideration. I called two days in a row to speak with a manager and was told Jon or Jeremy (the managers) would call me back. When I finally received a call, it was from Mike who said he was a sales manager as well. They clearly did not have time to deal with a customer. His response to my request was "sorry, when you buy a used vehicle, you purchase as is, but of course you can purchase more warranties". The service department I had to visit in GA, because I was out of town stated the vehicle sat for four months before the Clearwater store sold it and they should have known to test the battery. Save your time and money and purchase your used vehicles somewhere that doesn't just care about the sale. Very disappointed. read more

I had Zulu help me through my entire car journey. From ordering the car, waiting for the car, buying the car, getting my first check engine light on the car just a faulty check light, which he made sure I was taken care of the ENTIRE time. I would recommend Zulu to anyone who wants to get a car, because he is dedicated to making sure that you have a good experience, and the right car for you! read more

Clearwater Toyota - 2024 Grand highlander - Car Dealers Near Me - Clearwater, Florida

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Came in for oil change and while waiting for it, they text you the inspection report with some suggested fixes. I get 7 critical issues with about $7000 worth of fixes for a car I would call in a mint condition. I knew right away it was a scam and declined all these critical fixes because two on the list I new for sure they were lying about and these were the engine and cabin air filters because I just changed them before coming to the dealer. I dislike dishonesty and you should be aware and always get a second opinion before OKing any work. read more

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I am a Toyota owner I called and asked if they could give me a diminished value in writing for the insurance company. They said yes come in, I set an appointment and wasted 45 minutes of my times to be told that they no longer do diminished values in writing only verbal. Total lack of customer service and employee training. Employees should know when policies are changed if management does not inform employees customer pay. Total lack of Toyota customer support. They just gave Toyota a very bad name. read more

I was experiencing odd noises in my Rav 4 and Shannon helped me get my car running beautifully and noise free! Thank you Shannon and Toyota service team! read more