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    VIP ABOUT FACE

    3.5 (2 reviews)
    Closed • 9:00 am - 6:00 pm

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    11 years ago

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    10 years ago

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    Ferrara Dermatology

    Ferrara Dermatology

    3.1(26 reviews)
    2.1 mi
    •$$
    Established in 1958
    Free estimates

    Yeah, good luck at getting an appointment here. They DO NOT ANSWER PHONES and have some stupid…read moreoverly complicated.TEXTING system in order to communicate, which takes like 10 times as long and is totally stupid. Front desk are RUDE and UNHELPFUL. Snotty attitude. Even though you pay your co-pay upfront, they like to send you lots of extra bills too. Rip off and bad attitudes.

    I was 10 mins late. I waited 5 minutes as one clerk was helping another patient. Another clerk…read moreappeared and offered no greeting and had an attitude from the start. She gave me a tablet to fill out documents and flatly stated well your appointment was at 10 and this will take you 10 mins to complete. I quickly completed it in 5 mins. She then asked for a credit card to be on file and I said no I am not comfortable with them storing my credit card. She rudely mentioned collection and I said I pay as I go no collection needed. I also told her how rude she was being. That got the office manager involved which was no help. The doc came out and was no help and then refused to see me. RIDICULOUS! The childless cat lady behind the desk is ruining that business. GO ELSEWHERE! Update - I went to Rochester Dermatology, received pleasant professional service, my insurance card was all they needed, no credit card on file needed! Based on other reviews it looks like many have had similar issues with this doctor and his rude staff.

    Skinphorea Facial Bar & Acne Clinic - Come sit back, relax, and enjoy a facial with a refreshing drink!

    Skinphorea Facial Bar & Acne Clinic

    4.3(73 reviews)
    12.2 mi•Downtown Royal Oak
    •$$

    I've been a VIP member of skinphorea for a whole year. Honestly, it hasn't been a cakewalk. There…read morewere ups and downs with finding what my skin needed to be great.... in addition to purchasing products along the way. I stopped taking B12 and had to start a whole new routine of skin care. But NOW, I can proudly say my skin looks the best its ever been in over 10 years. Is it perfect and completely even toned? Nope! There's areas of deep pigmentation still hanging in there. But my skin is so healthy now and I could've done it without skinphorea. Brielle and Aalayah were absolutely amazing! They got my skin together and were so encouraging the entire process! I've been consistent with my regimen and don't plan on stopping in the near future.

    I honestly don't know where to start…read more....... I called on a Saturday and was offered an appointment on Sunday, which I was very excited about. I hadn't a had a facial in years, I was looking forward to this. Earlier in the day while grocery shopping, either my wallet was stolen or I misplaced it. I knew that they had this no show policy where they charge you if you don't come. So I called and told them what happened, that I had no way to pay, considering it was Sunday and there weren't any banks open. I was willing to come in and have the facial (I wasn't technically no showing) I just couldn't pay them at that moment. I was stuck, I had no idea what to do. Then they have the audacity to ask if I could borrow the money from someone!!!!!!!!!!!! Um no, I am a grown woman, I'm not going to go ask a family member to loan me money for a facial. The girl says, "ok well I'm going to talk to my manager about the circumstances and I'll get back with you". It is now five days later (no call from anyone) and guess what comes across on my account. A 59.00 charge for no showing. Actually now that I'm sitting here thinking of it, I gave them my card information when I made the appointment so I wouldn't be bothered having to stop at the desk after a relaxing facial. WHY DIDN'T THEY REMIND ME OF THAT , when I was desperately trying to think of how to pay for it. They certainly didn't forget about my card on file when they wanted to charge me 59.00 for not showing up, but didn't even think of it when considering solutions. Then the final nail in the coffin, they send me this email, asking how my facial with Erin was..................

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    Skinphorea Facial Bar & Acne Clinic - The Facial Bar!

    The Facial Bar!

    Skinphorea Facial Bar & Acne Clinic - The Facial Bar!

    The Facial Bar!

    Skinphorea Facial Bar & Acne Clinic - Our Facial Cocktails are Always offered at competitive prices!

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    Our Facial Cocktails are Always offered at competitive prices!

    VIP ABOUT FACE - spas - Updated October 2026

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