Very disappointing experience. I put a $500 deposit down on a vehicle and was approved, but since…read morethe payment was higher than expected, I asked my sales representative for one day to think about it. After discussing it with my fiancé, we decided to move forward and purchase the vehicle the next day. When we called back, we were told it had already been sold. I understand that vehicles can sell quickly, but it's extremely frustrating that a car can be sold after a deposit was already placed and while I was given time to make a decision. In fact, I was told, "We ask for a $500 deposit and it ensures that we won't sell the car out from under you." That clearly wasn't the case, and it doesn't feel like good business practice. They did offer me a different vehicle, but it was my least favorite color. I asked about other color options available but they said they were at their Plattsburgh location. They said I would have to travel there myself and complete a whole new application, basically starting from scratch. I completely wasted my time. I wouldn't recommend leaving a deposit here, there doesn't seem to be a point if the vehicle can still be sold to someone else.

Completely regret my purchase. Nothing but issues since day 1. Electrical keeps going out. Low…read moretire pressure day 2. Large scratch uncovered after washing my car. Noise from front left driver side tire area now. No response to any of my inquiries unless I come to the dealership. Maybe you'll have a good experience if you buy brand new. Watch out if you buy a used car. Firmly starting to believe they reconditioned the car just enough to mask concerns until you get home. Disappointed because they are generally a charitable, community focused dealership. 100% regret my purchase.

I've never seen my car so clean! Andrew came to my house, I didn't have to go anywhere. I have dogs…read moreand there is hair everywhere. When Andrew was done you would never know I owned dogs. The attention to detail and professionalism is top notch. Would highly recommend and the prices are very reasonable!

I have been going to Union Coachworks for years. They are friendly, honest, reliable, and do…read moreexcellent work. I use them for everything from inspections, oil changes, transmission and brakes.

I was a first-time customer and used them for brakes, rotors, new tires and an inspection on my…read moreAudi. They got me in immediately. Their pricing was nearly 60% less than the dealer's estimate and they were very competitively priced with other shops around town. Great service, timely, and to the point. Thanks, Coachworks!

I had the best customer service the best auto work and the best detailing of my car I've ever had…read morefrom the moment I walked in there till I pulled my car out of there. Everything was perfection. They went over and above my expectations not only did they perfectly clean the outside of my car but they cleaned the inside of my car like it was brand new I would highly recommend them to anyone anytime.

Garvey Autobody went above and beyond what one would expect. My Kia was in pristine condition…read moreinside and out when I picked it up after repairs, like a new vehicle. Tiffany in the front office was amazing. She adeptly handled communications between the shop, car rental company, insurance company, and myself so that everything was well coordinated. I rate this business as A++.

Ordered a wench out at 6am because I was stuck in the snow. They told me that they were running…read morebehind and didn't have drivers available until 8am. I told them that was fine, just get me on the list. At 11am I called to check - told they couldn't give me an exact time probably at least an hour. Called back at 1pm to check - told they had just dispatched it and should be there in 20 minutes. Called at 230 to check. Told he'd be here here "within the hour" and had me send pics of the car to the driver. Called at 415 and the driver said he'd be here in 30 mins. The driver calls me to ask where I am... I send him my location. He informs me they sent him to the wrong address. He says he'll call me back in a few minutes because he is nearly 90 minutes away. He calls me back to tell me that they decided to cancel my tow because it was too far from where he was now. So I sat for 11 hours being jerked around, trying to be understanding that they were swamped, and they just canceled and basically said, "sorry about your bad luck" - I missed appointments all day because they couldn't use GPS and didn't care enough about anyone that isn't insurance to proactively call to tell me what was really going on.

Extremely helpful! Made a stressful situation manageable. While we were unable to utilize their…read morefull services, their advice was invaluable in our locating our vehicle and saving us money.

Adirondack Towing is the best. I had an engine stop alert in my motor home, a 40' diesel pusher, up…read morein the north country just outside of Ticonderoga. 35 other tow firms passed but John took the job and drove 107 miles out of his way to get me off the side of the highway. He called me when he took the job and told me he'd be there around 9:00 PM. He arrived at exactly 9:00 PM. He was careful and methodical and treated my coach as if it were his own. I appreciate that! Highly recommended - thank you John. I can't say enough good things about you.

Western Express called for two repairs on my Wabash 53 ft van trailer before I arrived. Easy…read morelocation to find and park. Super clean shop. They do excellent work in a timely manner and I was back to work and still made my appointment in Baldwinsville, NY.

This shop is the reincarnation of a decades old high quality neighborhood auto repair shop that…read moreoffered truly good work at reasonable prices. After being bought out when the owner retired, it would be natural to wonder what the new ownership would bring. The answer is an even better version that still kept the core competence and courtesy of the former owner's operation. Al is still there with more experience in repair than can be imagined; he did great work a while back on my '78 Eldorado and has always had an expert eye and a friendly honest manner. The waiting room has been completely revamped; the parking lot relined and reorganized. Phones are answered promptly; receipts and workorders have been revamped and upgraded. The new owner is friendly and very accommodating. I recently had an inspection due and he worked with me to fit it in around my schedule. Last year I had a 20 some year old Cadillac that was overheating, and there was some question about head gaskets vs. anything else. I brought it in and got an answer the very next day - head gaskets. No guessing, no "well maybe it's . . . . ". Xpert did a chemical test of the coolant, discovered the presence of hydrocarbons, , a 100% accurate indicator of a bad head gasket. There was no attempt to sell me one of the numerous "mechanic in a can, just add to the coolant" products that never work, and I was told very honestly that it would be a job with a repair bill about equal to the value of the car. Flat out honest advice delivered with respect and professionalism. That testing and evaluation cost me a mere $50, well worth it for the certainty it provided as to my path forward. At this point I cannot imagine a reason why I would bring my cars anywhere else for service.

Very relaiable. Honest , and professional service. Did a brake line emergency repair and price and…read moreservice was grear!!!

I had a great experience with Autowerks. Pat and company repaired my beloved Mini perfectly using…read moregenuine Mini parts, at a price that was more than fair. Pat explained the work needed and my options in clearly and in great detail. I can't recommend Autowerks highly enough!

Not surprisingly, Pat handled my car flawlessly, dealing with the different levels of damage and…read morematching the paint perfectly. I was also glad, though, for his help with the insurance company.