Worst service ever. Had it there two weeks before they even ordered parts, then one (long-winded)…read moreexcuse after another and six weeks later my car was finally done but the guy seemed to get some sadistic pleasure from delaying it further so three days after it was "done" he finally let us pick it up. If you can possibly avoid this place, do yourself a favor and find somewhere else to take your car.

my experience with coleslaw collisions of Saratogs was that i could hope for. The team provided me…read morewith top of then line service and friendlyness.I'm totally satisfied with the way they handled my repairs and most of all myself.Great place to go to if you're car in need of some love and care. Wonderful personnel .Thank you all! Joyce P.

Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I'm thrilled to write a 5-star review. Why? First of all, the tire store in Saratoga that has…read moreserviced 2 cars for many years complains regularly that they're too busy and can't fit me in. So I called Rowland St. and they said if I want to wait during the service, I could have an appointment in about 2 days. A few more minutes on the phone and it was set up. Also, their new building has a pleasant waiting area and pleasant, low-key staff. Have you had a jiffy oil change where they try to add on unnecessary services that you don't need? That didn't happen here. I explained what I was after, I pointed out something else I found, and I got good advice on how to resolve it. There was no upselling. Finally, I figured the service I needed would be outrageously expensive, so I researched to get a feel for what I was in for. IMHO, the final bill reflected a reasonable price for parts which I expected to be marked up obscenely. The labor, too, seemed fair for the task. In all it was a lot of money but it seemed appropriate after my worrying beforehand. I didn't expect to be saying this, but I'll probably be back for my next auto service.

We brought our Mercedes E350 convertible to Coles in Ballston Spa, the Manager Randy greeted us and…read morefrom that point everything was better than we could have hoped. We decided to pay for the repair (bumper, trim etc) ourselves, got an estimate within a couple of hours and paid a deposit. Dropped the car off on Monday morning got an update text daily and picked it up today, Thursday. The car looks brand new, everything about our experience was a 10 and every employee greeted us with a smile. I would highly recommend Coles for body work !!

These guys are amazing. It's been a while since I took my car in, but I wanted to say thank you for…read moreworking with me and fixing my car. They went above and beyond to find a solution for me, when others may have not even attempted what they attempted. I'm so grateful.

Someone T-boned the side of my brand new truck in a parking lot. I cannot give Midnight Oil Speed…read more& Body a high enough rating! Brandon, the owner was fabulous and explained the whole process and kept me updated throughout the repairs. His team got it done in the window they said they would, and worked with my insurance company throughout. I have an second vehicle that has been into other body shops for repairs over the years and the results have been very disappointing. It's been a few months now since the repairs were done and zero issues. You never know that it even happened (and isn't that how it should be?!) What a top notch business! Thank you Brandon & Team for taking care of my ride like it was your own!

VERY knowledgeable and friendly. They explain the whole process and give option to fit your needs…read more They had our car in and out in three days, had the whole bumper and driver side headlight replaced and repainted. They also went above and beyond by detailing the whole inside and washing our car.

Very disappointing experience. I put a $500 deposit down on a vehicle and was approved, but since…read morethe payment was higher than expected, I asked my sales representative for one day to think about it. After discussing it with my fiancé, we decided to move forward and purchase the vehicle the next day. When we called back, we were told it had already been sold. I understand that vehicles can sell quickly, but it's extremely frustrating that a car can be sold after a deposit was already placed and while I was given time to make a decision. In fact, I was told, "We ask for a $500 deposit and it ensures that we won't sell the car out from under you." That clearly wasn't the case, and it doesn't feel like good business practice. They did offer me a different vehicle, but it was my least favorite color. I asked about other color options available but they said they were at their Plattsburgh location. They said I would have to travel there myself and complete a whole new application, basically starting from scratch. I completely wasted my time. I wouldn't recommend leaving a deposit here, there doesn't seem to be a point if the vehicle can still be sold to someone else.

Completely regret my purchase. Nothing but issues since day 1. Electrical keeps going out. Low…read moretire pressure day 2. Large scratch uncovered after washing my car. Noise from front left driver side tire area now. No response to any of my inquiries unless I come to the dealership. Maybe you'll have a good experience if you buy brand new. Watch out if you buy a used car. Firmly starting to believe they reconditioned the car just enough to mask concerns until you get home. Disappointed because they are generally a charitable, community focused dealership. 100% regret my purchase.

I went in to get some minor scuffs repaired before they rusted any worse. Service was prompt and…read morefriendly and cost significantly less than I expected. It felt like having a neighbor who's really handy with cars help you out, more than like some burdensome commercial arrangement. They also noticed that the cover on my left rear light was cracked and looked up the price for a new one. There was a vehicle in the garage that was having some pretty major dents taken out. The work wasn't done, but it was already difficult to see what was left of them. I'm hoping I don't have an opportunity to make use of that service any time soon, but if I do, this is where I'm going for it.

they just repaired my car and it had adhesive all over the roof and the work they did was on the…read morebumper. On top of that my daughter brought her car in right after me. she was told that it would be ready at 4:45. when the car rental company dropped her off there was no one there and her car was still all apart. by this time the rental guy had left and she was stranded with a baby

They have fixed my car's dings and dents and crushed panels for decades. I'm not trying to say I'm…read moreaccident prone, LOL. Anyway, I bought a used car recently and I noticed the damaged mirror housing after a couple of days. It was too late to go back to the dealer. I got two estimates. One was from a body shop on a dealer's premises, and one was upstate. Even though replacing trim on the mirror was kind of a small job, they saved me nearly $100! They also got the part quickly and promptly scheduled it. Everything went smoothly and I'm very pleased. It's been pretty much the same result over many years of fixing my cars.

I am very happy with my experience and was treated like my car was the most important car on the…read moreproperty! Easy communication, price and a quicker than expected turnaround time deserves this 5-Star review. See for yourself. You'll be as happy as I am!

I drove home my new (to me) Hyundai Tucson Hybrid today!! Jerry helped me find my new perfect car…read morequickly and without issue! He was very helpful, kind, and friendly! They have tons of amazing used cars here! Check it out if you're looking for a new, used car!!

After dealing with multiple dealerships around the area I stumbled in here. Collin greeted me right…read moreaway and started asking what I was looking for. Within 2 minutes he had the exact car I wanted up. He did an amazing job checking in on me and making sure I had everything I needed. Everybody is welcoming and they were very patient when it came to waiting for my lean release in the mail. Highly recommend!!!