I'd like to thank Jeremy Watkins, a sales representative at Romeo Toyota of Glen Falls!…read more Besides a couple of hiccups upon delivery, Jeremy allowed me to get in the car of my dreams! Toyota has built some great cars in the past, but this GR Corolla is just special. For the driving enthusiasts out there, give Jeremy a call and he will help you get into this phenomenal driving machine!!! Thanks again Jeremy!

Scammers! My wife brought in her truck with only 22k miles to Romeo Toyota in Glens Falls for a…read moreroutine oil change, tire rotation, and inspection. While there she was contacted twice by them about potentially selling her truck to them with her refusing the offer. Later she was contacted by the mechanic saying there was issues with the steering rack that would cost $3,158 (plus tax) to fix. They removed her old inspection and told her she shouldn't get the truck and drive it until they fixed this supposed issue. They texted her a grainy and out of focus video supposedly showing the issue that was indecipherable due to the poor quality. This text looks like they have since deleted it since she can no longer access it. She decided to get a second opinion since we have had no issues pertaining to this supposed issue and bring her truck to a different mechanic. The second mechanic from a different company/garage (another licensed NYS vehicle inspector) put the truck up on his lift and brought my wife in to show her himself that there was no issues seen with her steering rack. He said he suspects there were drips of oil from when they did the oil change that caused them to claim the $3,158 issue. Over the past few days my wife and I brought her truck into 2 other mechanic garages (all licensed NYS vehicle inspectors) and both reported no issues to the steering rack. So currently the tally is 3 reports of no issues to the steering rack from other mechanics and 1 report from Romeo Toyota of Glens Falls of a $3,158 (plus tax) issue. Over the next week or two I plan to start collecting clean reports like they are pokemon and get to 10 clean/no issue reports just to prove my point. I've also collected a report from a previous employee of theirs who says he left their service department due to 'shady business practices'. After talking to one of their service managers and saying I would report this as fraud to the NYS DMV he stated he would call "His friend (Name)" at the DMV to clear this issue, then when I called him out on him saying 'My friend' he denied it. I'm not seeking any kind of compensation as my wife and I were lucky enough not to 'fall for' this, so there is nothing to be compensated for. I was hoping they would own up or take responsibility for this, but it looks like it will not happen. I just don't want others to get caught up in these kind of shady business practices. There are SOOO many other dealerships and garages out there to choose, skip this one.

I had an excellent experience with Allen Loomis and thank you for sending my Hyundai package and…read morethank you for taking time with me.ill give this Hyundai dealership a solid A

I regularly review restaurants and forget to provide feedback for other businesses. Garvey Hyundai…read moredeserves to be mentioned. This dealership has been my go-to for recalls for my beloved Hyundai Tucson. I did not purchase my vehicle here but I will check them first when the time comes to replace my current vehicle (which I love!). The service area is immaculate! You could eat off the floor in the spacious and comfortable waiting room which, by the way, has a nice selection of coffee, tea and soft drinks ... plusa popcorn machine! Everyone I have had contact with has been helpful, whether on the telephone or in person. Lou M. took care of me when I brought my Tucson in for a recall. Very friendly, and the level of customer service is noteworthy. I highly recommend Garvey Hyundai.

Knowledgeable Informative…read more Neighborly Dependable KIND and, a pleasure to do business with!

I was recommended to go here to get my car fixed after an accident and it was for sure a mistake…read more They estimated it would be repaired within a week, after no follow up I called to check and they said it would be one more week. This continued for over a month with me having to call every week for an update on when it would be done, their answer was always that they were 'just' about to call me and it'll be done within a few days. When I finally got my car back they had left their tools in there and the whole interior was covered in dust/mud. I had to have a panel painted as part of the repair and there was overspray onto my tire and rim that is still there. I regret going here and wished I would've gone somewhere else.

Purchased a new HRV yesterday from this dealership. Paul R was a great sales person and made the…read moreexperience easy and stress free! I did most of the deal via email and text which was convenient. When it was time to sign papers and pick up the car, I was in and out of the dealership in less than an hour.

Dear Della Auto, I…read moream leasing my second car from Della Honda and I wish to express my thanks and gratitude for the professional manner in which I was treated. Della was very accommodating and attentive to all my needs. I look forward to many more wonderful years of leasing. Sincerely, Joan Tropeano

My 24000 mile checkup went very well. All systems checked and covered by a video. Both recalls…read morecompleted. Communication was excellent! Very happy customer.

If I could give 0 stars, I would! How are you going to quote $ 1,330 and then, when the work is all…read moredone, say, 'Whoops, we need to charge you an extra $780'? A complete joke! NEVER GO HERE! Here we are TWO MONTHS LATER!!!! Had to pay an additional almost $500 for two new back tires and an alignment AFTER I HAD THIS COMPLETED by them in the first place! WHAT A COMPLETE JOKE! You won't find this under my name, KIA. It's my mother's vehicle! Telling her that she knocked her car out of alignment in 2 months! My mother is a cautious driver who avoids potholes and slows down for railroad tracks. I, on the other hand, am a reckless driver. I hit all kinds of potholes, and I don't slow down for railroad tracks, and I take hills like you wouldn't believe. I got my tires elsewhere a month before her and they are still looking brand new! You guys are DISGUSTING! Taking advantage of people!

What terrible customer service at this Ford. You go to get help and while everyone is smoking…read morethey say they are busy.

they suck . i had tire sensor 6 times pre collision and cruise control all malfunctioning not even…read morebeen a year since i got the car and they want $168 to tell me whats worng when this is happening something wrong

I had brought in a 2019 Toyota Tacoma (great truck but I am too tall for the cabin) to trade in for…read morewhich they offered 2 grand over what my local Toyota Dealership offered. The staff were nice and very earnest when I had asked questions or to make changes to my registration for the Ram 1500 I was getting, which ended up saving me a few thousand on sales tax. They were also very open to lowering the price of the truck I was getting. If you do plan to get a vehicle from this dealership, go in with your research done on the vehicle(s) you are interested in getting (what the vehicle is valued on the market and what they are asking) by viewing their website and researching the reliability or features of it's make, model and year. Push the conversation about financing for the vehicle back until you can agree on an overall price. Also, if you have questions about anything you are uncertain of or something is unclear, ask the question! At the end of the day, nobody is going to force you to sign or make you spend money; if you don't like the price, walk away. In terms of financing, if you don't like the interest rate on the loan they offer, walk away and get a quote from your trusted bank or credit union. With said advice in mind, I am confident you can make a good deal with these folks. I worked with Dan "the man" Melucci, he was, again, very earnest in fixing any problems with my trade-in and answered or got back to me on any questions I had. Past the things all car dealers stereotypically say to sell you a vehicle, he was not manipulative at all and genuine. If you are looking for work trucks or vehicles with room and headspace, give these guys a shot.

Took the truck in for service, it was hot that day. Had a leak in the tire, they said they…read morecouldn't find anything. Took it to Warren Tire, and they found a piece of metal in the tire. I don't think Nemer even bothered to look. Also, got inspection, think they just stuck the sticker on. They didn't check the fluids, because I checked them, and they were low, and I had to fill them. What a waste, DO NOT RECOMMEND. Won't buy another truck here!

That we just took the hardtop off my Jeep and the one they gave us doesn't remotely fit ..not even…read moreclose. Done with it..stupid! Never again will buy another vehicle from them

Bought a car this weekend after working with Allie. She was fantastic! Really knowledgeable and I…read morenever felt rushed or pressured. She helped me find my dream car! We got a great deal and when I later saw that one of the accessory bags was ripped she was super responsive and replaced it immediately. I have recommended her to all my friends. Excellent sales woman and will definitely be using her again in the future. Thanks again!

Bought a new Outback from this dealership in September 2025. Very happy with the experience. The…read moresales consultant, Patrick, was very helpful. Got exactly the car I wanted at a resonable price + some freebies.

syney russell was very professinal at her job as a sales person. they were not use high pressure…read moreto sell a car. I recommend this person to sell you a car.

** PSA*** Did you…read moreknow that when you call and make an appointment for your vehicle, its with the service advisor. The appointment you make , with date and time, is NOT with the service technician, it is with the service advisor, the one who cannot repair your car. Yep you heard me correctly. How do I know this? Well my family lived it and Ms. Cameron in service confirms this. See the story below: My son made an appointment (one week in advance) for 10/28/24 at 9am, for his GMC Canyon. He wanted the front end checked out, he had some rubbing and squeaking. He also requested an oil change, and transmission flush. After not hearing anything from Ms. Cameron concerning an update or an estimate in a timely considerate manner, my son calls/texts her around 330pm 10/28/2024, the technician confirms my son needs front brakes and rotors. Calipers were rusted but told they were in working order. Service closes at 5pm. No way it will be finished. What did you do for six and half hours? What if he waited for his truck to be completed? Now were into the next day ; the truck spent the night at the dealership, my son and his family are inconvenienced at this point, they have my vehicle, which now inconvenience's me. On 10/29/2024 around 1137am I call the dealership, because the service person, Cameron, cant make updated phone calls to inform people of the status of their vehicles. She informs me that all that is left is the brake job. At 230 this afternoon we were able to pick up my sons truck. WHY did it take 36 hours for a front pad and rotors, oil change and transmission flush? When you call and make a service appointment why is it with the service advisor and not the technician (per Cameron)? When I hung up the phone with Ms. Cameron my cell phone caller ID showed "Garvey Auto Group" (We chose Whiteman's because we assumed it was a family run business). If that is the case and Garvey is involved with Whiteman's, its no wonder we received crappy service and it took 36 hours for the minor /standard mechanic repairs to be completed in an UNtimely manner. When I call and make a doctors, dentist or any other appointment for a certain time, it stands to reason that I will see the professional in that time frame, not the next day?!. This is NOT the first time we have had an appointment and the vehicle wasn't looked at till way later in the day. This happened to us in July 2024 for his Rear brakes. We thought it was a fluke and one time thing, bad day etc. Apparently it is standard practice at this dealership. You guys are making Warren Tire look better and better.

What an amazing service department. My suburban broke down on Sunday after hauling my camper into…read moreLake George RV park. I called first thing Monday and even though they were booked out two weeks they were able to get a tech right on it and had it fixed and back on the road before the end of the day. We were due to leave the next morning. Don't know what we would have done if they didn't take care of us.