Maintenance team is awesome. Their service and response is super quick. Really appreciate it!read more

I love the staff all the girls are amazing, very sweet and helpful…read more One of the girls exceptional kindness and patience really really made me want to make Oak View my home. Her name is Eliza. Her resilience and availability to those in need is absolutely remarkable. I would indeed encourage everyone to take their time and take a tour of the apartment complex. I love it. So clean and neat. The pool is always very clean and then maintenance never fails to do an amazing job at keeping the property very neat and presentable. Thank you Oak View staff, we really really appreciate all that you do

Nice, quiet, and neat community. The Property Manager, Jessica is super! She's very efficient,…read moreprofessional, and helpful!

Sierra Ridge apartments are so peaceful and quiet, not to mention a convenient shopping center…read moreacross the street. Jessica is great at communicating and staying up to date with guidelines and any maintenance repairs you may need. Ismael the maintenance man is awesome. Jessica also creates cute little activities around the apartment complex that are family friendly, you can definitely tell she loves what she does! Thank you Jessica for making our stay there easy and comfortable!

I absolutely enjoy staying here. It's quiet and peaceful and all the neighbors have been really…read morenice. It honestly feels like home. I love the fact that it's right next to a school. So it's more family oriented, but everyone stays to themselves and minds their business. Keeping a nice and quiet neighborhood. The best part of it all is the property manager, Anna is super helpful and caring. She handles business and has always been their to answer my questions and solve any issues I'm having in a timely matter. She's very reliable and I enjoy talking to her. I can't say that about other places I lived at. The apartments are older, but I love the addition of the fireplace and the windows in the kitchen, bringing in all that natural light. I honestly can see myself staying here until we get a house. Because in my opinion a house is the next best thing. You won't find another place like this in visiala. The area is nicer, yea. we stay on a busier street, but the fact that it's it gated is AMAZING. I feel safe here, and Anna makes this place feel like a neighborhood she involves the community. I like coffee and donuts. Raffles, I mean, it's been great, and I have only been here for a few months.

Neglectful. Property issues that are or should be safety code violations are going unfixed. The…read moremost recent is going on 7 months. The site manager speaks to you like you're dumb when you have an issue she hasn't taken care of and the management company representative is unreachable at all hours of the day on any given day. They play trickery with your lease after you sign it and add on other charges you have to sign off on on the day you are ready to move in. Don't move here. It's a headache.

Make sure you take video and photos when moving in and prior to moving out, if for any reason they…read moredecide to retaliate they will keep your deposit regardless if you leave the apartment spotless. They come off as nice but are very condescending. We left the apt. As we received. We requested a pre move out walk through to prevent future issues with our deposit and still they charged cleaning fees. Whilst Cynthia kampen and Maria Canizalez inspected the apt. my husband asked if everything was ok, they said yes the only thing that needed cleaning was the blinds in the living room (which I gone back and cleaned) They even crossed over the move out cleaning fee and handed it to my husband. The next day my husband and I drove to the office and returned the mail keys and fob cards, we even left the apt open with keys inside for final inspection. Cynthia stated everything was fine and that we'd be receiving the deposit in the mail. My husband ran over back to the apt. And returned the apt keys to her. She herself declined walking over to the apt for final inspection. I'm assuming it was bc she was by herself in the office that day and didn't want to do it by herself or they had intentions to keep that deposit from the get go. I called the office and spoke to Cynthia as to why they deducted from our deposit she said it was for cleaning even though they had already stated everything was ok. Then she continued saying she didn't do the pre move out inspection which she lied bc her and Maria had indeed inspected it. Lie#2 she stated they charged bc they had to sanitize the apartment? 285 dlrs ? Then said they had to take the plastic off inside of the fridge compartments?? Our lease contract said it had to be adequately cleaned unless it was beyond wear and tear then they'd deduct accordingly so I guess the chose the maximum fee? I took photos and video of everything, even behind appliances and in every drawer and still we were charged. I gone a step ahead and called Royalty cleaning and asked if they had photos of any damages . Adriana answered confused and mentioned they hadn't gone to the apt and that as soon as they walk up there they'd take photos to see if there was any deep cleaning needed. I asked if she could forward me the photos but never received anything back. They were questioned by royalty cleaning so Cynthia gone back and took photos herself after everything was supposedly cleaned and emailed them to me everything was the same as I left it (clean)Lie#3. No tenant should be charged for so called "sanitation" it's not a coincidence that others have complained for the same issue. At this point it's not so much the money wrongfully taken from us but the malicious intent. Also, lastly there are always random ppl who don't live there going into the swimming area and gym room.

I moved in December 2024. I really enjoy calm environment! Friendly staff. Beautiful atmosphere and…read moreapartment.

My mother lives here so I come almost every other day too visit her. It is always well maintained &…read morethe laundry room is always cleaned so I really appreciate the young lady that keeps this place clean. My only concern is I see that young lady always on foot but the men on golf carts? Even in blistering hot weather she was always on foot..... I remember a couple years back the other cleaning person would use the golf carts but she doesn't? It kind of makes it seem like discrimination if I am being honest. I have talked too a couple of my mother's neighbors and they all agreed it seems like they are discriminating that young lady. Could it be the way she looks and dresses? I'm not sure but it doesn't seem fair for her too be the only person on foot. We did come up with a solution. By the time it starts raining and she is still on foot in rain we will set up a GoFundMe account too get this hard working lady her own personal golf cart.

One star because of the way management treats their staff. I'm a former resident and all the time I…read morewould see Jaime from maintenance, YELLING at the staff, threatening to fire them & that he doesn't have a problem with it. You shouldn't be talking to your employees like that in front of residents and everyone in their apartments can hear. I don't know what's wrong with him if he tries to make himself seem big and scary or what but it's very unprofessional. And the main manager, Norma, doesn't seem to care that he's doing this. Besides all that, apartments look well maintained.

We lived there for about two years. The management when we moved was fine, no big issues. The big…read morecompany that bought them out was awful. We constantly had issues with their payment processing (we always paid our rent on time). Upon move out, they tried to charge us more than $1000 for "excessive damage". We reported them to the BBB with the photos THEY provided and had it dropped. They are still trying to collect. Awful.

Was a decent quiet place before renew took over. Since…read moretaking over they have 1. Raised rent costs 2. Inconvenienced renters for months over needless "upgrades" 3. Primary communication is through papers shoved into doors. 4. "Secure" gates are constantly malfunctioning and still read Parks Grove. 5. Intrude into homes on a excessively frequent basis. I would recommend renting elsewhere.

The Montecito Apartment Homes in Visalia is a place that I am very happy to call home. This is a…read morebeautiful community that really cares about the safety and well being of their residents. The Property Manager Tony Montelongo is one of the best Property Managers that I have dealt with in a very long time. Safe to say that I followed him to this property from another property on Lovers Lane that he used to manage. The Maintenance Manager Eric Orozco is also very attentive to the residents needs and takes care of any issues and or concerns very promptly. I work in Mojave three days a week and these two individuals take the time to check on my Grandmother while I am away. I highly recommend this community to anyone living in or around the Visalia area. Richard Gonzales Resident since 10/2023.

UPDATE: As if things can't be more shady; I just got billed for something weeks after I received…read morethe rest of my deposit back. This was very conveniently after this review was made. I got about 10% of my deposit back. I understood that was likely the case, via listening to other tenants as well as the other comments. They charged me around $115 for floor cleaning services and restoration. That was already taken out of my deposit. They had also already charged me for carpet cleaning with added fees. I thought to myself: alright, that's not okay-- but I don't want to deal with these people anymore so I'll let it be. Weeks later after receiving the little money back from my deposit, they send me a bill for $375. Apparently the original bill taken out of my deposit was just an estimate. Mind you, they sent me a very cookie cutter invoice with nothing other than "floor restoration"-- the total for everything being $350. They didn't deduct the $115 I already paid, then added on another $25 for carpet cleaning that I also already paid for. I just got out of surgery and literally cannot fight this nor did I want this going to collections, so I paid it. I had sent pictures of my last walk through of the apartment that looked EXTREMELY different than what the complex provided. I wish I was in a better position to fight it, but let this lesson of mine show you what every other person has been saying about this place. It's a nightmare.

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

I live in the bay but own a property in Fresno. My experience with my previous property manager…read morewas a nightmare. Instead of managing and stabilizing my building, I lost money every month and my stress level was out of control. My priors manager's communication was terrible and to make things worse they were also unapologetic and unprofessional. I think the latter may have actually pissed me off more. After my frustrating experience, I spent a lot of time researching for a better property manager. After interviewing Kendra, I decided to switch to Chambers, and the difference has been unimaginable. Kendra and her team have been nothing short of amazing. They are incredibly professional, responsive, and genuinely make me feel valued as a client. Kendra's communication is excellent, she's quick to respond and always keeps me informed. The level of service she provides has given me peace of mind, something I desperately needed. I also appreciate having Chambers PM, specifically Kendra, to serve as a resource. My other properties are in Oakland and Walnut Creek, which is currently out of their service area, so I self-manage those rentals. And any time I have question about landlording or just need a second set of eyes on a tenant application, Kendra is willing to offer her expert advice, even though those properties aren't being managed by Chambers (yet! when/if they come to the Bay, those properties will be managed by Chambers.) My tenants are also much happier now. Kendra doesn't waste any time finding reliable tenants to fill vacancies whenever I may have one and her attention to detail has made property ownership stress-free. I feel very comfortable reaching out to her whenever any issues arise because I know she'll handle them promptly and effectively. The Chambers' team are a wonderful group who are truly engaged with their clients. Kendra's informative, has great communication skills, and goes above and beyond for her customers. She actually cares about her tenants and always answers the phone or calls back right away. If I could give more stars, I would! I highly recommend Kendra and her team to any homeowner looking for a reliable and trustworthy property manager. They have exceeded all my expectations and made a world of difference in managing my property.

Just started renting through Mill Creek Management the ladies in the office are very helpful…read morethrough the process I highly recommend

The ladies in the office made this rental experience such a smooth process. They were on top of all…read moremy rental paperwork and guided me through everything. I highly recommend Millcreek. Very prompt with maintenance requests as well.

Im now going on 8yrs...and I STILL love it here. Carrie, the Manager is fantastic. She's always…read moreorganizing events (Christmas gift wrapping, decorating contests throughout the year, appreciation days, etc). We still have an awesome pool, gym, courtyard and play area. There are garages available to rent, and we are always gated.

0 Stars. was apartment hunting and called to see if any units were available for my preferred move…read morein date. first bit** laughed at me on the call so i asked for the manager, i told her im looking for any unit available for august 1st but she had a power trip because idgaf on how many bedrooms just needed it for august 1st. so she told me there's nothing available for me. if you don't like ur job get a new one!! old a*s b*tche*. very unwelcoming. don't waste your time on this place especially if all the reviews are saying the same thing that the customer service here is trash.