UPDATE: As if things can't be more shady; I just got billed for something weeks after I received the rest of my deposit back. This was very conveniently after this review was made. I got about 10% of my deposit back. I understood that was likely the case, via listening to other tenants as well as the other comments. They charged me around $115 for floor cleaning services and restoration. That was already taken out of my deposit. They had also already charged me for carpet cleaning with added fees. I thought to myself: alright, that's not okay-- but I don't want to deal with these people anymore so I'll let it be. Weeks later after receiving the little money back from my deposit, they send me a bill for $375. Apparently the original bill taken out of my deposit was just an estimate. Mind you, they sent me a very cookie cutter invoice with nothing other than "floor restoration"-- the total for everything being $350. They didn't deduct the $115 I already paid, then added on another $25 for carpet cleaning that I also already paid for. I just got out of surgery and literally cannot fight this nor did I want this going to collections, so I paid it. I had sent pictures of my last walk through of the apartment that looked EXTREMELY different than what the complex provided. I wish I was in a better position to fight it, but let this lesson of mine show you what every other person has been saying about this place. It's a nightmare. read more

Montecito Apartments - The one of many cockroaches infested within the apartment. - Apartments Near Me - Visalia, California

I was lucky to find this place when looking for a new place to live. The staff have been great and are very friendly. They have always addressed any concerns I had quickly and have fixed any Maintenance requests very promptly. Eric with Maintenance and Gabi in the office are great Thank you Montecito team for making this community feel like a home! read more

The Montecito Apartment Homes in Visalia is a place that I am very happy to call home. This is a beautiful community that really cares about the safety and well being of their residents. The Property Manager Tony Montelongo is one of the best Property Managers that I have dealt with in a very long time. Safe to say that I followed him to this property from another property on Lovers Lane that he used to manage. The Maintenance Manager Eric Orozco is also very attentive to the residents needs and takes care of any issues and or concerns very promptly. I work in Mojave three days a week and these two individuals take the time to check on my Grandmother while I am away. I highly recommend this community to anyone living in or around the Visalia area. Richard Gonzales Resident since 10/2023. read more

Montecito is great! Manage your expectations, folks. It's a giant apartment community-- yes, there's going to be bugs or noise from time to time. That's life. It's a safe little place to live and the units are a good size for what you pay for, complete with giant bathrooms, beautiful appliances, private patios or balconies, plenty of parking, open spaces with free BBQ pits, and picnic tables, secure grassy areas for your dogs to play, storage, and the cutest little pool with lots of room to lounge. The gym is small, but it's got everything you need and it's hardly ever used. Beautiful community room too! I lived here for 2+ years and any time I needed anything at all, the maintenance team and front office folks were super quick to respond to anything I needed. Yes, the rent is HIGH. But for a one-stop place where almost everything is included, it makes sense. Corporate is corporate -- I was frustrated with the extreme increases in my rent each year. It's baffling how much they charge if you just want to go month to month there. Yeesh. But that's a Manco Abbot problem, not the folks at the front desk. Honestly, if the rent hikes weren't so much, I'd probably still live there. I had a great time. Thanks to Tony and the team for making it such a nice place to live. read more

I lived here in a one-bedroom apartment with my husband. When hearing about Montecito, we heard this was "the best apartment to stay in Visalia." Yes, Montecito looks nice on the outside, but it honestly truly let us down. MANAGEMENT: Their phone does not work often (number listed on apple maps and yelp). The best way for me to reach them is in-person. When it comes to repairs and services, the gentleman and woman who are in charge are great and deal with repairs/services in typically a timely manner. I have had the biggest struggle when it comes to BUGS and have been disappointed with the property's management team (See below). CLEANLINESS: I also had a neighbor directly above, who had a dog constantly destroy toys where the toy stuffings would fly off the balcony below onto our bushes and front door mat. We informed management and waited a MONTH and the owner didn't care to clean it up NOR did management choose to follow up. (We know the owner sees the mess because the stairs walk directly in front of our balcony and front door). I also live RIGHT in front of the leasing office and you can literally see bunches of stuffing on bushes and the walkways from the parking lot. I repeatedly told the management office, yet nothing was followed through. WEEDS: There were weeds overgrown from the landscaping OUTSIDE of our balcony fence, yet the management gave us a notice that it was the tenant's responsibility to remove the weeds. First, it was their poor maintenance of plants and landscaping and I don't understand why they couldn't ask us for a time to come in and deal with the weeds of the plants THEY planted. FOLLOW-THROUGH: Throughout the year, the management office sent out notices like "please keep grills off the balconies or else a fine will be administered" or "please do not use garage for storage." Literally 1-2 months later, we would see all the grills back out and we would always see garages FULL of storage (some garages are clearly so full of storage materials that no car can park in it). Just confused at how the management team operates and it seems that there's always a lack of follow-through...with their overall policies and a majority of requests (see below for cleanliness). BUGS: I moved here in June and moved out the following June. The bugs here are DEFINITELY an issue during the summertime. I know I lived on the first floor, but I still have had friends encounter issues with bugs while on the second floor as well. I have experienced countless earwigs (pincher bugs), cockroaches, and spiders. Spiders typically seem to crawl up the drain, even when the shower is used regularly. I am a VERY OCD clean tenant and am baffled that cockroaches even come in. Of all the apartments that I've stayed in, I have NEVER had a cockroach and have had over 10 encounters within a year. Management has offered bug spraying (which I've done 3 times), but that was difficult to schedule as the company can only come at "certain times." I honestly was only able to make it work due to working from home because of COVID. If not working at home, I am not sure if they would have been as accommodating. I even had maintenance come to add caulking (filler) to the cracks in the walls to avoid more bugs coming in on 2 occasions, but nothing really helped the bug situation. The only thing that helped the bugs were the change of season...it decreased during the fall and winter, but they came RIGHT back with the warmer weather. Management often stated that "construction is occurring nearby and they are breaking land, which can also contribute to the increase in bugs." Honestly if this is the case, they should afford/put more money to pest/bug services for their tenants. With the pricing of the apartments, they can definitely afford it but it's appear they don't care enough to. Safe to say that I am moving out after a year and would not recommend anyone else to live here. Very disappointing experience overall. read more

Update: July 2020 Upon moving out, I made sure that I cleaned the apartment super well because I did not want to incur a penalty for uncleanliness. I used the swiffer and wiped the wooden floors thoroughly, I wiped the counters, the microwave, the oven; I vacuumed the carpets thoroughly, I basically tried to clean the apartment spotless, and most certainly left it WAYY better than when I first moved in (cause when I first moved in, the cleanliness of the apartment was a disgrace, even after I had vacuumed the carpet three times there was still stuff/dust coming up into my vacuum cleaner, the kitchen counter was dusty, the wooden floors were SUPER dusty despite multiple swiffering). And YET, when I left...they still charged me almost all of my security deposit, claiming that it was due to cleaning the apartment. I call bull. read more

The Montecito Apartment Homes have taken the cake for the worst apartments I have ever lived in by far. I have lived in lower income apartments in worse neighborhoods and still never had to experience what I experienced at Montecito. I wish I was able to say that the bug infestation was the worst part but the management and community was a nightmare to live with. Everyday at least 2 new cockroaches and silverfish would randomly appear in our apartment, whether that was in beds, on the walls, or in clothes. There are so many stray cats outside the apartments, when trying to go on family walks you could see and feel fleas jumping on your ankles one after another it was absolutely disgusting. We had neighbors that would get many complaints and management would do nothing about it. There were drug deals in the parking lot of the residence, used heroin needles left on the floor outside, and racist terms written in chalk on the sidewalk of the residence. There were so many nights we would hear fights, screaming and threats of shootings happening just next door of our home. When complaining to management they would state that they are taking care of it but realistically would turn their cheek and look away from the issue just to continue receiving payments from them just to make money. I am so grateful to have moved out of these apartments and would highly advise everyone to stay away from these apartments. read more

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Ever since Jessica (former manager) left, this place has gone downhill fast. It is a corporate scam. I have lived here since they first opened, and had shading seen on many other patios without any complaint. Of note, the maintenance personal has had the same covering on his patio. However, after 3 years, we received a notice to remove our 200 dollars worth of patio coverage in 5 days. Meanwhile, my list of complaints are the following: Washer and dryer barely work Dishwasher is so weak you can only wash half loads Have had multiple leaks since moving in Walls are thin and can hear neighbors Hot water is hard to come by if neighbors are using at the same time LOTS of earwigs, large cockroaches and black widows Pool is crowded and often non-residents take over in the summer (have seen people with ankle monitors on multiple occasions) I would have overlooked the long list of complaints in this so called "luxury rental" however, this most recent crackdown on patio coverage after years here demonstrates a level of sleaze worth reporting. read more

Montecito Apartments - Long list in lease of random rules they can crack down on at any time - Apartments Near Me - Visalia, California

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- [ ] The worst place to rent in Visalia and Tulare. They have two different buildings in two different locations under different name. Tony the manager of the Montecito building is a fraud. Not sure if the landlord / corporate is aware of this or not but they should since they made this man to run their business to the ground. - [ ] 1. He advertises that the building has solar system but then every month we were being charged $200-300 per month. We were barely even home since I work 10 hour shift and weekends we were always away. After going back and forth to him he finally admitted that to us "that the landlord benefits from the solar system, not the tenants". Basically he is a fraud. He over charges people. - [ ] 2. They advertise that house was built in 2020. However don't be fooled. There is cockroaches everywhere in the house. We kept calling Tony and he kept denying and saying it's due to the rain. We had to email him photos. There was cockroach during June and July where there was zero rain. - [ ] 3. I have photos and video of how clean the house was when we gave our keys back to Tony. He specifically said to me that the house is spotless so he won't charge much. I specifically told him I want a receipt for every charges you take from my deposit. By california law they have to show that they actually paid for these cleaning services. It's funny that he thinks his tenants are dumb and he has been happily cheating the system and stealing money. Well if I had the time I would take him to court and I hope someone would take this corporate and Tony who runs it to court because god knows how many people he is stealing from. The funny thing he has send me a bill on top of the page stated summary of estimated or actual charges and he has charged me wipe down clean-lighting House cleaning for $165 plus another $110 for carpet cleaning. Since I asked for a receipt for everything he has charged for, the only thing he has sent me was a page printed from a cleaning website that states they charge $165 for wipe down but there is no receipt that stated he actually paid for these services. He thinks everyone are dumb like he is. Please save yourself time and money and don't apply for these houses. There is plenty of apartments in Visalia that is cheaper and cleaner than this place. read more

If I could leave less than 1 star I would. The front office staff is incompetent, not transparent, and devious. They constantly hide charges and tell you misinformation about your remaining payments. They don't answer their phones and they never ever handle maintenance requests. For months I've been requesting that my doorbell be repaired since it did not work since I moved in. Until the very last day of my lease, the doorbell had never worked. Upon my move out notice, I was told I have to make "one more payment" - which I did. 2 months after I had officially left, I was sent a bill for 4 days which rolled over into a new month. Thus, a late fee was added to my final move out bill. When asked if they would wave it, they offered no assistance whatsoever. I have no problem paying the 4 days left, but why did management tell me I have "one more payment" when they knew there was a separate bill for the 4 days that rolled into the new month? Possibly to incur a late fee. I'll leave that to your interpretation. Continually, when my lease ended, I needed to stay just one additional month. I asked them to honor my previous lease payment or give me a month-to-month price. The new month-to-month price they offered for just ONE ADDITIONAL MONTH, was $850 more than what I was paying. Let alone the fact that I was never given a parking garage that I was promised and that the amenities were closed for the duration of my entire lease. Furthermore, the office staff in the front is negligent. I was unable to use the dial-in intercom system for my entire duration as they couldn't seem to handle programming a number with a different area code. Overall the Montecito Apartment homes are run by a bunch of corporate jerks with no concern for any tenants maintenance needs, billing assistance, or basic apartment-life amenities and services such as the intercom. They are capitalists gouging on resident physicians and students who are just starting their medical journey with no respect to their paying customers. read more

If I could give 0 stars I would. At this point I only have cons to review this apartment complex. When we first moved in we liked it. It was brand new and looked nice from the outside. As the first residents of this particular unit we were expecting an immaculate apartment, but there were chips in te granite counter, dings in the wall, a completely unpainted door, waviness in the faux wood vynil floor, the blinds on the sliding door were so cheap that they would constantly break and fall off if you opened them too quickly, and there was a gap in the drywall in one of the closets where that was never fixed. That was just the apartment. Management, though nice to your face, was hardly ever in the office so getting assistance was difficult. They also had some sort of falling out with the post office in the beginning. All of the mail was just delivered to the front office until one day it stopped. Neither USPS or management informed the residents that they now had to drive to the post office to pick up their mail. Once that was resolved, the mail service seemed spotty- late or missing mail, mail constantly in the wrong box. Don't expect your neighbors to bring you your mail if they find it in their box- I once found my mail sitting ON TOP of the mailboxes. Be wary of their contracts, too. If you move out early you have two options- if you've been there over a year you can "Buy Out" your lease for one months rent or you can be billed for the remainder of your lease. With the second option, if they rent out your apartment before your original term expired, they'll send you a prorated bill for the time the unit remained vacant. They "promise" to rent out your apartment first before filling another vacant unit if you're in this agreement. This isn't in writing. In my experience I had two neighbors move out early- the first had the apartment vacant for months. The second neighbor moved out of a three bedroom early. Instead of getting new neighbors in that unit I watched as the newly built units across the street were filled. You will often get passive aggressive notes about people leasing their pets taped to your door. They say that they DNA test animal feces to match it to the pet, but the dog park was constantly filthy with pet litter that isn't cleaned by anyone. Maintenance might pull the latch on your garage door so they can shut if if management has "visitors." The problem with this is that they only give you one garage door opener and it's the type that clips to the visor of your car. So when maintenance closes the door without telling you they can essentially shut your garage door opener in the garage leaving you stranded. Moving out is questionable as well. Both maintenance and management do your walk through. But even though they sign off on the cleanliness of your apartment they can still go back and bill you if they "find more issues" after you move out. This is a shady and questionable practice. The cleaning fee comes out of your security deposit so don't expect that back. They also bill you for the hours that maintenance spends doing any further clean up they deem necessary. I thought this was odd- billing for the hours a salaried employee works as if they hired an outside contractor to do the work. They will also hire a cleaning crew to come out and clean the unit once vacated. And if they don't do a good enough job the first time they bill you for their second visit. ALL THIS... is after management and maintenance sign off on your "clean" apartment during your walk through. Don't expect any customer support afterwards as well. Any questions about billing or contracts are deflected to their corporate office once you move out. I found them even more unwilling to assist in finding any resolution to your concerns. All in all, this is not a "Luxury" apartment complex. They're building more and more units and the prices are going up. My unit jumped $300 per month after moving out. They're contracts are set up so they can nickel and dime you even after you move out. I would not recommend them based on the leasing agreement, customer service, and cost. read more

Pros: Very nice staff, with frequent neighborhood events. Overall quiet apartments - each unit is on a corner, so you only share two walls! Cons: Gym is a nice space, but could benefit from slightly more up-to-date machines. My husband and I have lived in the Montecito Apartments for the last few months, and we couldn't be happier with this place. The grounds and the common area are very safe and quiet, along with well-kept. We only have a one-car garage for the two of us, but there's never any issues with parking the other car in the lots surrounding the apartment homes. The staff was receptive to the few maintenance issues we had soon after moving in, making the minor repairs less than 24 hours after we called. Overall, we were extremely satisfied about our experience, and the only reason we're moving out is because we found a house that we love. If anyone has any questions about these apartment homes, please leave a comment to my review and I'll be happy to answer them. read more

Cockroaches, spiders and other bugs are a real problem here. After speaking with other residents I learned that rent has increased $500+ in the last 6 months, however its clear no updates to the property have been made - appliances are dated and fixtures are cheaply made. The front gate is often broken which is unsettling from a security standpoint. On top of these concerns, the neighbors are very loud and inconsiderate. There is no security or staff on-site to handle noise complaints at night or on weekends, and when I have brought it to the attention of the office staff nothing is done. Very disappointed in the quality, safety and lack of quiet enjoyment here. read more

I loved living here, always felt at home. Beautiful space to live, very clean everything is brand new and the staff is very very helpful ! Jessica the office manager is so sweet and helpful, always caring and responsive to residents Highly Recommended read more

I rarely leave reviews, but this place is so awful I felt something must be said. The amenities like so many other reviews say, are absolutely terrible. My dishwasher broke monthly for the first 6 months before I could get them to replace the entire thing. Maintenance will eventually come but you'll be greeted with attitude. First time meeting him, he asked if I've ever considered training my dog who barked at a strange man knocking on the door. It takes weeks to get simple things done, such as changing batteries in my garage remote. My AC was broken for days before it was fixed and I was told to just "leave it on and not turn it off" so it wouldn't break again. The laundry machines are tiny and they sound like a boulder was placed in it anytime they run. Theres bugs and cockroaches in the apartments. Half the cheap blinds fell off and I was told if I wanted them put back on I was responsible for paying $10 for each singular blind. The air vents are filthy, I would not be surprised if there is mold. The gym is tiny. However, my biggest issue is with management who are the most unprofessional, passive aggressive and rude people that I have ever come across. This place is a joke and set up to scam you. These "luxurious" apartments are the most expensive in Visalia and totally not worth it. read more

I've lived here about 8 months and would highly recommend NOT living here. The price is outrageous for the amenities. The gym is terrible, pool is small and the staff is unhelpful. I recently had my keys stolen was locked out of my apartment overnight. There was no after hours number to call. I tried calling 5 times the day of the incident and never received a call back. I sent an email and an urgent maintenance request, which over 24 hours later I have not received an answer, which would be an even more serious problem if I had a pet or medical condition. I was simply left to figure out sleeping arrangements that night. I called the next day during business hours (since no one had returned my phone call) and was told new keys would be made and left under my mat if someone wasn't here. They did not know why the answering machine wasn't working and didn't seem to care that it was broken or about my situation. They didn't want to change my locks and still the answering service has not been fixed and no emergency number exists. In addition, I was dazzled by the garage and washing machine and gym being included, but all of these are subpar and I hardly use them. If you don't care about prompt service or being helped during emergency situations or about overpaying then you probably won't mind it because the location is nice and it's pretty. However, I have been told my multiple friends that they are shocked by how much I pay for my apartment. My friend lives in a nice two story 2 BR, 2.5 bath loft home close to this neighborhood for less than I pay for 1 BR 1 bath. read more

These renters are corporate a-holes. I rented a place here for a year, and told them I wanted to rent month to month after that year, and buy a house. They said no problem Then after my year lease they sent me a new lease I could sign for several hundreds more. To rent month to month it was 800 dollars a month more!!! I signed a lease after told I could pay 2 months rent after I moved out, which I did, after buying a house, which I did. Then they sent me to collections for 9 grand plus for nonpayment of a lease! These guys lie, are crooks. Don't lease here. read more

This is the worst apartment complex ever on earth. They claim that they are luxury apartment complex, but nothing there to make it luxurious. The apartment staff are never there to take your calls or care about any issues you have at your apartment. It's a brand new apartment complex and so many things are not working. You might think this place is good when you first look at it, but once you move in, you will start to realize so many things breaking down. If you are a working professional, then I would not recommend living at this apartment complex. Be prepared to stay home and wait for the maintenance people to fix your apartment. Their hours are 8 to 5 pm Monday thru Friday. Also, be prepared to pay lots of money on utilities which they don't even break down any usages. You will be paying lots of bills that you don't even know what you are paying for. There are much nicer apartments compare to this apartment complex. Please save yourself and don't fall for these crooks. Just remember one thing. They cannot be trusted. Don't sign their leases and fall into a dark hole. The staff r rude, unprofessional, and have no manners. I would give them zero stars or negative stars if I could. read more

This place is a ripped off. Please do not come live here if you can find a better place that has a reasonable maintenance schedule. They charge you high rent and they stated on the website that they are luxury apartment homes when a lot of things are broken within a month. You have to always submit a new ticket each month. AC is constantly broken and you will be suffering in the apartment with no AC. They put the ACs on top of the roof and they always need to ask permission to go to another person's home in order to fix the AC. The apartment is poorly designed. Don't be fooled by how nice the model house look. Problems start when you move in. Be prepared to stay at home all day waiting for the technician to come fix your appliances and AC. They want you to take days off to stay home and wait for them to fix the AC. Save yourself some trouble and find somewhere that actually cares about their clients. You will get charged with high utilities and high rent. read more