One day I called them I was broken down alongside the road and I thought I was going to need a…read morerepair I asked him about how much it would cost and they were very helpful although I didn't need the repair I know that I will go back to this place and I need to explore it more and find out about the type of services that they do offer. I was highly impressed by their level of service when I called that day with the problem that I had on the highway

had an issue with a starter they had replaced and they fixed the whole issue in good time 100% free…read moreof charge due to the warranty they offer on parts , and out of good nature , really appreciate it guys THANKS!!

Excellent service, can't be best. Careful evaluations, reasonable pricing. My very first choice in…read moreunderbody work.

Excellent old school customer service with reliable and confident mechanical knowledge. Wish we…read morewouldn't have lost this type of service everywhere else. They fix what is wrong and don't try to upsell you

Super fast and honest! I was 85 miles from home one night and my car was making a horrible noise…read morewith nasty fumes. I was worried it wouldn't make it home safely so I stopped at Casey's off I-88 and asked for referrals for car repair shops. One of them was for AutoDoc and I am so glad I called. They looked at my car right away with no appointment. Seconds later I was good to go-at no charge! Part of the heat shield they said I didn't need rusted and was about to fall off. I really appreciate their honesty. The owner, Jon Setchell, could have told me anything and ripped me off, but he didn't. Thank you. I made it home safely and no further issues.

I brought my 2002 Chevy Silverado there to get brake work done. They changed my calipers rotors…read more Brakes and brake lines still had no brakes and they said it was done when I said the brakes still work to the floor. I brought it back and they said it was going to be more money so I had my son do the work they even replaced my tires, but said I didn't want new beating done so three brand new tires. We're going flat.

The go to Auto Repair shop in the Sauk Valley! Recently the shop has changed hands as of January…read more1st, 2023, after almost 40 years in business but has kept the same great techs and has improved the facility in many ways to offer even more services to the new and continuing client base. Imports, Domestics, Fleet, and Classic cars, they service them all!

Had brought in a car previously for a much needed repair. I was not welcomed walking in (had an…read moreappointment), and had to wait until conversation stopped between those behind the counter to even be acknowledged. That repair work was finished quickly, but higher in cost than I expected. As I needed it fixed, the repair was done . Brought in my husband's car for a brake inspection several months later, and were informed we needed both the front and rear brakes done, as well as new rotors. We were also told additional repair work was needed, so decided to bring the vehicle to the dealership for their opinion. We were told everything was fine, and nothing needed to be addressed at this time. Disappointed that what seemed to be a decent local business was so deceptive.

We needed a hitch added to our vehicle, contacted Ehern and voilà! In just two business days we…read morehad a hitch installed and are ready to go. Ehern has opened an amazing shop and I'm super happy with the speedy service and quality work. Car services with integrity matters, thanks again, Ehern!

We came in with a dent and a door that wouldn't open. It was fixed quickly and for a great price. I…read morewould recommend

Just wondering. ( nosey) did someone named Gary run this place and got in trouble with government…read more I worked with him at Wahl clipper. He told me all about it but can't remember his last name. Seemed a nice guy​

We were very pleased with the detailing repair they did to our car. Very large dent in our front…read morebumper... they were the reasonably priced and were willing to work out the best solution for our budget. Would recommend them and use them again.... but let's hope we have no more dents and don't have to!

I got a good deal on a used Jaguar. The reason I am leaving a five star review is because there was…read morea mechanical issue on the car that my mechanic found a few days after I purchased the car. The only reason he even found it was because we were doing some preventative maintenance. I was out of state so my mechanic took care of the issue and Ken Nelson reimbursed me. This is called after-sale service. They made sure the issue was resolved and that I was happy.

We bought a car purchased the extended warranty for a Nissan rogue the sales guy made it clear for…read morerepairs with this warranty we need it to be serviced here....had a bad sensor had it towed there from in town part got replaced a few days later same problem happens as before but we're in rockford after hours so going by what the sales man said we had it towed to dixon $300 bill because we were under the impression it HAD to be serviced at ken nelson....the service guy explained that was not true insurance would of covered the tow to the closest dealershipfor repair and we would of just had to pay the deductibleof $120 for repair but again that wasn'tknow to us so we felt we had to pay to get it towed to dixon....great so he said it was the same part and Nissan would give us a $130 check and that was guaranteed and that the service manager would just have to sign off on it. A few MONTHS later we call no call back so we stop in just to have the manager tell us ohh sorry I was just about to call you...IM SURE either way sorry dont see that happening and basically found out everyone here Is just spinning us and will lie to your face about customer service that we've been going back and forth with for months....depending on who you talk to that day theyll always have a different answer for you first and last car I plan to buy from this place....don't bother!!!

I wanted to take a moment to express our deepest gratitude for the outstanding service we received…read morefrom Ryan, Scott, and Sedrick at Kunes Sterling location today. You made our daughter's day, we are all moved by such a kind gesture! I cannot express how happy the gift made her, it was wonderful to see her smile! All the staff at Kunes have repeatedly gone above and beyond, your courteous staff made our family feel welcome and valued. From patiently answering each and every question, providing expert advice, and exceeded our expectations in helping find the perfect car within our budget. Kunes has consistently delivered! We especially appreciate the extra effort your team put into ensuring a smooth and efficient transaction process. The exceptional service at Kunes has exceeded our families expectations in every way! We couldn't be happier with our new Kia K5 vehicle. Thank you for the exceptional experience, we will be buying all of our vehicles from Kunes moving forward! Happy Holidays and thanks again! Best regards, The Wiedner's

Chris Barefield did a great job helping us find the car we wanted at the price we wanted.read more