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    Ken Nelson Auto Mall

    1.0 (1 review)

    Services - Ken Nelson Auto Mall

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Ken Nelson Auto Mall Photos

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    7 years ago

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    Majeski Motors

    Majeski Motors

    (8 reviews)

    Today I found my self in need of replacing a vehicle and to be fair Majeski was not my first…read morechoice, after seeing family make a few buys there. However what occurred to day put me at ease and also managed to be a good stroke of luck with a 2016 Mazda CX3, the pleasant surprises did not end there, they where also ridiculously fast but in the best ways and very professional, and waiting for my arrival when I arrived, so good that while I was skeptical going in I would easy recommend them to any one after today, and that is something I never thought I would say. I am glad they proved me wrong and hooked me up so well! Blake and the rest of the team really took care of me!

    I came in to look at a car and was greeted by a salesman who seemed very friendly and professional…read moreat first. I believe his name was Michael. He was helping me find exactly what I was looking for and then he began to appear as irritated as I asked more questions. I told him I needed to call my wife first and he seemed very annoyed by that. Then as I asked more questions he told me "this isn't rocket science." and it seemed he was more interested in making a sale than helping me find something suitable. I told him I'm elderly and I need a car that is accessible enough for me and my wife but he sort of chuckled. He then told me he's helped me to the best he could but he really didn't. I ended up walking out and taking my business elsewhere. Never in my life have I witnessed someone so unprofessional. Thank you Michael for the terrible service!

    Sterling Chevrolet

    Sterling Chevrolet

    (6 reviews)

    I brought my truck to Moore Tires for oil and brake work. They said the ECM was bad and had it…read moretowed to Sterling Chevrolet for replacement. Over the next two weeks, the truck was towed back and forth between Moore Tires and Sterling Chevrolet multiple times for ECM programming and brake work. I paid Sterling Chevrolet $2,267 to replace the ECM and one caliper, hose and fluid, but the truck was now not drivable -- hard shifting, idle issues. During this process, the truck sustained driver-side body damage at one of the locations (Sterling police report filed), with repair estimates between $3,100 and $3,800. I first noticed the damage while it was at Sterling Chevrolet, but neither shop noticed or has admitted responsibility and Sterling Chevrolet has NO parking lot video. I later reinstalled my original ECM myself and the truck ran fine, proving their diagnosis and replacement were unnecessary. Sterling Chevrolet agreed to refund the $2,267 in exchange for a release, but more than two weeks later I have received neither the release nor the refund, despite repeated follow-ups. They never follow up and charge credit card fees, sad excuse for humans

    I have been a customer of Sterling Chevrolet and its predecessor Bun Austin Chevrolet since…read morebuying my first car (well over 40 years ago!) I have always been treated well and felt like a preferred customer (in spite of being just a pretty average consumer.) All service needs my vehicles required were taken care of promptly. All questions I had were answered fully...never experienced "manspeak" ...in a venue where it could abound! Like this company very much!

    Dixon Ford VW - GiGi sending me off with my new VW Tiguan.

    Dixon Ford VW

    (32 reviews)

    Review of Dixon VW I…read morespoke with Dixon VW for over a month about purchasing a new vehicle. Throughout every conversation--by phone and text--we discussed only the out-the-door price, meaning tax, title, and license included. At no point was anything else ever discussed. They even requested my home address (I live out of state) specifically to calculate the correct taxes and fees. When we agreed on a price and I submitted my deposit, everything appeared correct. The paperwork Scott sent me also showed $0 in taxes, which aligned with what we had agreed upon--those costs were supposed to be included in the purchase price. After I signed the paperwork, I asked if my existing plates could be transferred. At that point, Scott informed me that I would need to pay my registration fees and that I would also owe sales tax when registering the vehicle in Iowa. This added roughly $2,500 to the cost of the vehicle. This was completely unacceptable. I had other written offers for less money that already included taxes, and I had shared one of those quotes with Dixon VW. I was willing to pay about $200 more to save a two-hour drive, but adding another $2,500 made no sense. Scott and Drillon refused to refund my $1,000 deposit and claimed this was my fault because I had signed the agreement and "didn't notice it." This is despite the fact that for over a month, not once did anyone state this deal was anything other than out-the-door pricing. This turned into a week-long back-and-forth just to get my deposit returned. When I pointed out that I would end up paying $2,700 more than another identical offer, they played dumb and asked why I would have signed the paperwork. Eventually, they did return my deposit--but only after an exhausting and unnecessary ordeal. This was by far the worst car-buying experience I've ever had. What started off promising ended with changed terms, refusal to take responsibility, and behavior that fits the exact stereotype people dread when dealing with car salesmen. Plain and simple, this dealership tried to pull one over on me and then acted innocent when called out.

    Don't waste your time with this dealership. They list vehicles for a great price online to get you…read moreto make the long trip way out in the middle of nowhere. But, when you get there, they won't sell you the car at that price. They add on a ton of fees and a subscription to a theft deterrence system that they will not sell the car without. If you don't use their finance company, the price goes up again. This place is a scam and should be investigated for shady business practices.

    Ken Nelson Auto Mall - car_dealers - Updated May 2026

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