I had a very unpleasant experience with another local dentist many years ago and needless to say, I…read morenever went back - to a dentist. OK. Maybe a bad choice. I had heard very positive things about Dental Associates so I gave them a call. When I told them how long it had been since I had been to the dentist they didn't gasp, give me any crap, and said "come on in, let's take a look." What a great experience. My teeth aren't in as bad shape as I thought. The dental hygenist (Meaghan) who examined me, took X-rays, did the assessment, explained everything, and then cleaned my teeth was A++++. No pain. No rolling eyes. No shame. No scolding. Just really clean teeth now and a plan to address the few issues I have. I don't have dental insurance and I thought the price was more than fair, and actually a lot less than I thought I'd spend. I would highly recommend Dental Associates to anyone, especially if you, like me, haven't been to a dentist in a long time.

**They Cured My 20-Year Dental Phobia in One Visit!**…read more To know me is to know that the dentist is one place I prefer to avoid. Truthfully, I hadn't been to one in a very, very long time. But when I recently cracked a tooth and began experiencing pain, I knew it would only get worse. My wife encouraged me to finally face my fear and use the extraction as an opportunity to get back to regular dental visits. Having just enrolled in new insurance, I searched the provider directory and chose Kowalski Dental cause I liked the name. I called and explained to the receptionist that I would soon be traveling for work, and the team graciously squeezed me in the very next morning. As a tech guy, I was extremely impressed by the efficient new-patient intake process. All the forms and consent documents arrived by text, allowing me to complete everything online before my appointment. When I arrived at the Beverly office, I noticed immediately before I even walked through the door that everyone seemed to be having a genuinely good day. The staff members were smiling and laughing, and I was welcomed warmly. The appointment I had been dreading was already off to a good start. The office was also absolutely spotless and when I got to the room to be seen I noticed right away that dental tech had changed so much since the last time I had been. After my X-rays, Dr. Kowalski evaluated the cracked tooth and carefully reviewed the images for any other potential concerns. He clearly explained everything he saw and what needed to be done right away. I reluctantly agreed to have the cracked molar, which also had an abscess, extracted. Thanks to plenty of Novocain, I didn't feel a thing during the short procedure. The entire experience was fantastic. Dr. Kowalski and his team were friendly, professional, and reassuring throughout my visit. I've already scheduled a full cleaning and evaluation for next week, and I'm genuinely looking forward to working with them to restore my dental health. If you live in the Groveland or Beverly area and are looking for a dentist, or considering making a change, I highly recommend Kowalski Dental. They completely changed my opinion of going to the dentist and cured more than 20 years of dental anxiety in a single visit!

The dental assistant, Kristina was extremely rude and condescending. Dr was rushed running from my…read moreroom to the next. Told the dental assistant Kristina my crown felt too tight. She would t bring the doctor back in and said "he put the floss through it" crown made on site and overlaps my gums in one spot which aggravates it. When I made another appointment to have this addressed I was kept at work for forced OT called to cancel and received a letter telling me I was welcome back. Horrible and that tooth needs to be redone.

Just had a cleaning done by Dr Taneya. It's always nerve-racking to get your teeth cleaned because…read moresome doctors will hurt your gums the whole time and some will be extremely gentle and she was great. The assistant that polishes I feel used a little too much toothpaste I felt it flying everywhere on my face and throughout my whole mouth. The front staff receptionist is amazing her customer service skills are out of this world. She knows me by name when I walk in. I really like their emergency services here too. I had a chipped front tooth on a Saturday morning and I was able to be seen within an hour that's how incredible they are ...on a Saturday!

Avoid this place at all costs!!! From the beginning of the visit I knew it would be horrible. I…read morewaited 15 minutes before being seen, the staff were unfriendly, and the room was outdated and dirty. The hygienist polished the top row of my teeth, ignored the bottom, and then brought the dentist in. When the dentist arrived, he did not introduce himself and proceeded to talk about me to the hygienist while I was sitting there. Then said "how can I help you today?" I told him I was just here for a cleaning, which he did in under 5 minutes. We've all been to the dentist and know how long a cleaning takes...it's a three-part situation with scraping, flossing, and polishing. The dentist did a quick run through of plaque removal then sent me on my way. My bottom teeth didn't touch polish and there was no flossing involved. I somehow left feeling like my mouth was in worse shape because I was in the chair for less time I was in the waiting room. I cannot believe I wasted one of my two cleanings for the year on this place....incredibly disappointed.

PATIENTS BEWARE! I recently switched dentist due to her…read moreretiring and thought Billerica Dental Associates would be a good fit for me, boy was I mistaken. Most notably, EVERY visit they try to UPSELL for new crown, veneer's or anything to increase their payout. After refusing to proceed with a bridge to gap a rear molar extraction, this dentist proceeded to dig away at a 25 year old filling. After repeatedly refusing crown work she then advises me there is a slight crack in this old filling and it's bound to give me trouble later. THIS FILLING NEVER BOTHERD ME (+25 YEARS) AND WOULD HAVE BEEN FINE FOR MANY MORE YEARS. I guess I gave in to what I assumed was a dental concern but am now questioning her motives as it ALL SEEMS IT's BASED ON MONETARY GAIN and NOT the best interest of the patient. I advised her my dental coverage was to change before the next appointment and SHE ASSURRED ME NO WORK WOULD BE DONE WITHOUT INSURANCE VALIDATION BEFORE HAND. She assumed they covered ALL Tufts dental plans, but come to find out THEY DO NOT. So she proceeded with drilling out what I think was a perfectly good filling and replace it with new tech materials. That's when the fun began. Tufts refused payment of this filling because they're out of network. Now I am stuck with a $420 dental bill for a service I don't even think was needed. I called last week to discuss, and am still waiting (10 DAYS) for the office manager to FINALLY CALL ME BACK on this issue. I wonder if I should also bring up the poor quality of the veneer they tried to apply to my wifes front tooth TWICE before going elsewhere. so, from the dentists to the office admin 'PATIENTS BEWARE' of this unscrupulous, unprofessional, untrustworthy dental practice! .... you have been warned

Not much of a review guy but felt I needed to chime in. Dr Kahn and staff to include their…read morereceptionists, office staff, assistants, and hygienists have met or exceeded expectation. I've had work performed by Dr Kim ... 5 I 've had work performed by Dr Kahn ...5 I've had work performed by Dr A ....so far so good There was an instance when a dentist who worked for Dr Kahn temporarily cemented a front bridge to make sure I was going to be happy with the way they looked. Very thoughtful but of course the bridge fell out while I was in Maine. Had to have the crown recemented up there and obviously had to pay that dentist for her time and care. Billerica Dental sent me a check immediately to cover the Maine visit and then Dr Kahn himself didn't like how they looked. Out they came and new bridge installed by Dr Kahn. Thoughtful, friendly, honest and ethical. Honestly those bad reviews hurt a lot of people because they do care.

Atlantic Dental Clinic, Peabody, MA is Excellent! Been going for a couple years. Their dentist and…read morestaff are always very professional, kind and considerate. Easy to schedule. Reminders day prior. Excellent dentistry. Thorough cleanings and x rays. i always look forward to my 6 month "tune-up." Accepts most every insurance... - Bart Muise

I had a very disappointing and painful experience at this dental clinic. It was my first time…read morecoming here, recommended by a friend, and I truly regret trusting that recommendation. From the very first visit, things went wrong. I came with my little daughter, because I had no one to leave her with--she always worries about me when I have medical procedures, so she accompanied me. At the first appointment, they told me I needed root canal treatment. The doctor decided to perform two upper molar root canals in a single visit without explaining that afterward I would be unable to chew properly on either side. After the procedure, the filling was left too high, and I could not even close my jaw. I felt severe discomfort and pain when trying to bite, and the pressure caused constant aching. I came back to have it fixed, and they simply filed down the bump a little, but the problem never truly went away. Each time they numbed me, my face became noticeably asymmetrical and stayed numb for far too long. It looked and felt like they were injecting either too large a dose or too close to a nerve. My cheek would droop to one side, and it was very uncomfortable and frightening. It happened every time, not once, which made me worry that something was being done incorrectly. Later, they told me another filling was needed. I came again with my daughter, but I was told they could not treat me because I had a child with me. This shocked me, because I know that many dental clinics have small kids' corners or at least allow children to sit quietly while a parent is being treated. Yet here, they refused to help me simply because my daughter was with me--while I personally saw one of the doctors bring a large dog into the clinic. Apparently, pets are acceptable, but not a calm child sitting nearby. They re-did one of my fillings three times, but it never felt right. The bump remained, and my bite stayed uneven. Then they told me that they could not place a crown and the doctor refused to continue my treatment. Now I have to find another dentist and pay at least $2,000 more to finish what should have been done properly from the start. The second tooth they treated was no better--the filling kept falling out, food constantly got stuck between the teeth, and the tooth stayed sensitive and painful. After the last time they fixed it, it felt okay for about two weeks, and then the pain, swelling, and gum inflammation came back again. Each time I came back, the story repeated itself. Instead of taking responsibility, they tried to blame me, saying that I didn't know the full history of my teeth--even though they had taken full panoramic X-rays and had all my records from the beginning. Every visit left me more frustrated and disappointed. What I expected was proper communication, careful work, and respect for the patient. What I received was unfinished, careless treatment, repeated pain, and avoidance of responsibility. Now I live with discomfort, uneven bite, and financial loss. I would never recommend this clinic to anyone. Patients deserve honesty, clear explanations, gentle and competent care, and professionalism. Unfortunately, I found none of that here.

As a new patient, I was disappointed with my experience. I called on Monday to ask if my dental…read moreinsurance was in network. The receptionist took my information, told me she would call me back, and I was under the impression that my appointment was scheduled for Saturday at 9:30 a.m. However, I became concerned when I never received a callback confirming whether my insurance was in network. When I called on Thursday, the office manager, Manuela, explained that they only verify whether insurance is in network as a courtesy, not as part of their normal process. After I asked, she checked and confirmed within a few minutes that my insurance was not in network. I appreciate that Manuela ultimately checked, but the lack of follow-up and communication left a poor first impression. I think this practice could improve by following through on promised callbacks, setting clear expectations about their insurance verification process, and communicating with new patients more proactively. Unfortunately, I'll be looking for another dental practice.

best dental experience, two extractions didn't even feel the anesthesia needle highly recommend,…read moreexcellent accommodation couldn't make the first appointment. They gave me another appointment very quickly

Wow! I have never had a more pleasant experience at the dentist. I felt very at ease (despite my…read moregripping of the chair in the beginning...I'm just a tinsy bit afraid of doctors) and comfortable the entire time. From the moment I walked into the office, I had a feeling I was in good hands. Dr. Terenzi was very thorough and explained everything that she did during my appointment. She took the time to ask me questions and to address any concerns I had. I loved her and her entire staff; I'm so happy I found her!

She's the dentist for my entire family and always does an excellent job. She always checks with…read moreyour insurance before procedures and helps to make a plan for how to proceed. She's great.

Dr. Corbett is fabulous and his office staff is fabulous He…read moretreats his team with respect and encouragement. I am a surgeon and I have my entire family seeing him for over 10 years I am very critical and I am giving him a 5 star.

Very comfortable experience recently to have overdue cleaning and repair of missing filling. Visit…read morewent easy breezy and tooth looks great now.