This review is for Dr. Mark Wang who completely destroyed my tooth in both his Medford and Peabody…read morelocations. After this horrifying experience, I've left the same review for his Medford office as a warning to others:
This all happened between September and early November of 2016. I'm in the process of having a better Endodontist fix the damage he did.
My personal dentist recommended Dr. Wang after a possible root canal showed up on a routine x-ray. On the first appointment, Dr. Wang gave a very quick consultation- which was just saying to me: "This only takes an hour." So, really...no consultation. It was incredibly rushed and after just a quick x-ray, he decided I had a root canal issue. Note: he marked on my records that he conducted a cold test and this never occurred. I found this out from another Endodontist who reviewed my records. No other evaluation was done at all. Also note: My tooth had zero pain, was not discolored and when asked if I had any trauma to the tooth, I mentioned that I feel on swing set at age 5. Dr. Wang seemed to think this was the cause. Now, that I've had another opinion, my new endodontist noted that a dental trauma at age 5 would NOT affect a tooth for someone in their 30's.... I've discovered that while there might have been a small indication on an x-ray to do a root canal, Dr. Wang did not take the steps necessary before working on it and quickly went into drilling.
For one tooth, that might have not have even needed a root canal, I had THREE separate and incredibly painful drilling sessions with very little clear communication from Dr. Wang other than "this is not as bad as other patients." I found his style aggressive and as a patient, I expect communication that is clear about what is happening. I ended up calling my original dentist to get a better explanation. Each drilling session caused some severe damage to my tooth and the xrays could clearly show the tooth was left to nothing but a shell. Dr. Wang said that my tooth was "calcified" - which meant he should have gone directly to surgery after the first attempt at drilling- but he continued long sessions of drilling that left a giant hole in my tooth. After 3 long and drawn out drilling sessions, I had an apicoectomy surgery with Dr. Wang, which what I know now, I should have absolutely gone somewhere else. This means, the giant hole he just drilled in my tooth was completely for nothing. To be clear- he NEVER once said the word "apicoectomy"- just that it was "surgery" and that I could "loose the tooth." I had to call to talk to someone at the front desk about what this really was. More consultation from the front desk than him...
The surgery was by far one of the most painful experiences I've ever had- including an appendicitis. After what Dr. Wang called "just two stitches," I left with a mouth full of stitches and blood, looking more closely to Frankenstein. He roughly scraped the bottom row of my gums off my teeth like an ice scraper and at one point I was choking on blood. Everything seemed completely out of protocol- from the aggressive way he ripped my gums down, to how he hit my top tooth with an instrument causing pain on my top mouth for almost a week. Even having me sign a consent form AFTER the procedure, while dizzy with unbearable pain and on my way out the door. Within one week, my tooth turned completely blue and now, after more than 3 months, my gums still look completely mangled. The pain medication Dr. Wang prescribed caused me to become very sick and the mouth wash caused the rest of teeth to turn yellow, which he never mentioned was a side effect. Again- no communication. I was horrified beyond belief over what had happened.
Luckily, Dr. Wang offered to pay for whitening and a filling/cap with my original dentist as my experience was so awful. While I absolutely appreciate that and it temporarily helped the color of my tooth, I found out later from another Endodontist that my tooth was still pretty damaged. I'm pretty upset that this could result in future loss of my tooth from this surgery. Dr. Wang agreed to not charge me for the Apicoectomy since the entire process was so incredibly horrifying- but I later found he maxed our my dental insurance for the year. It took weeks into December dealing with my insurance and Dr. Wang's office to get this issue resolved. I'm currently working with another Endodontist to monitor my tooth damage and might need to have repairs done in the next few months. I'm hoping I don't loose my tooth.
Overall, I beg whoever reads this to consider a more careful, well reviewed, Endodontist. I went from a white tooth/normal gums to a blue tooth with distorted gums. As someone who has only had a few cavities in my entire lifetime, I didn't think to look at reviews ahead. I urge you to find another endodontist who is more well known, demonstrates care about quality, and better reviewed by more people.
