I went to Dentistar to do a filling on 2 of my teeth last week. The assistant brought me to a room which was well lighted with new equipment. Just as I was about to get seated, the doctor comes along and quickly whisks me away to a mediocre room with older equipment.
The assistant comes in to set me up. Then the same doctor comes in and immediately yanks the dental chair down and tells me to open my mouth so he can start working. I was shocked. The doctor didn't introduce him, didn't tell me what he was going to do to me nor did he ask me if I had any questions.
As he was working on my teeth, I had to interrupt him to ask, "You are doing a white filling, right?" Because I was totally against mercury filling due to the numerous reports on the dangers of it. The doctor gave me a one-word answer which I didn't understand. So, I asked him again, "You are doing the white filling, right?" Again, he replied with a one-word answer which I didn't understand. Because I was in a lying position on the dental chair and the doctor was working on my mouth, I couldn't say much. I thought since most dentistries these days have moved away from mercury fillings, he must be doing the white filling.
While the doctor was working on my teeth, he began speaking to his assistant about another patient's teeth condition. At first, I wasn't sure if he was talking about my teeth, so I asked him, "Are you talking about me?" He replied, "No." Then he continued to talk to his assistant about the other patient's teeth for the next few minutes. This was about a Chinese patient he saw earlier who lives in Guatemala and he was mentioning that she had bad teeth. I was not happy hearing him talk about another patient in my presence, and not talking to me at all about my teeth. In fact, I think that its against the law for a doctor to be disclosing info on another patient.
When the filling was done, I got up to leave. On the way back, I asked my wife to make sure the doctor had put in white filling. My wife called the dentistry to find out. The secretary checked her notes and said the doctor had put in mercury fillings!! I was so upset to hear that. The doctor had put in what I wanted to avoid the most. It was a huge disappointment.
If only Dr Cho took a few minutes to speak to me and explain what he was planning to do and allow me to ask a few questions before he started to work on me, this problem could be averted.
That same day, I wrote to Dr Cho on his website that I was upset that he put in mercury fillings instead of white filling, without my permission or consent. I had asked him what options are available to me now, and if there is a possibility for him to remove the mercury filling and put in white filling.
Dr Cho didn't even bother to reply to me. He didn't have the concern that I was frustrated with what he put in my mouth. He didn't even call me to discuss what he can do to relieve me of the problem. I waited for more than a week for him to get back to me. But he didn't call me. He just didn't care.
Now I have to find another dentist who can remove the mercury filling and put in white fillings in my teeth, and I have to pay extra for that. Waste of time and money with this dentistry.
My dental experience with Dr Cho of Dentistar was terrible. He was terrible in his conduct, and he is also a cold-hearted person who just don't care about me as his patient. read more