My husband and I were fragrance shopping on December 14, 2025 while doing our Christmas shopping…read more While we were smelling a different brand, a female employee walked behind us and asked if we wanted to smell Dior, which was noticeably on the lower end of the price range compared to what we were already viewing. At the same time, another employee positioned an iPhone near where we were standing, which made us feel uncomfortable and singled out. We are both African American, and the behavior of the employees felt prejudiced and unnecessary. We entered the store fully intending to purchase fragrances, but left feeling disappointed and unwilling to spend our hard-earned money in an environment where we felt judged rather than welcomed.

Nordstrom Rack is an off-price department store chain that has hundreds of stores across the U.S…read more Its parent company is the luxury department store Nordstrom. This particular Nordstrom Rack is in The Block Northway shopping center. This Nordstrom Rack has two floors. The top level contains merchandise for men, children, and home, and the bottom level contains merchandise for women. I focused on the women's clothing. I saw an assortment of shirts, pants, shorts, dresses, coats, and other apparel that previous retailers could not sell. I recognized brands such as Calvin Klein and Nike, but I had not previously heard of some of the other brands. I thought that the prices were low to moderate. I decided to purchase a pair of UnionBay shorts for $23. The cashier quickly and correctly rang up my purchase.

I have always seen the commercials and finally was able to visit this brick & mortar store inside…read moreRoss Park Mall. Upon entering I was greeted properly & questioned what I was looking for & how shirts fit me. My fiancé was offered a bottle of water while I tried on their exclusive sanitized "sizing" shirts to get the proper fit. Once finding what fit was right for my body, all I had to do was pick a shirt I wanted and they brought it from the back individually wrapped. During check out, I was then offered & excepted a "palate warmer" which spoke to the brand and their attention to creating a phenomenal customer experience. The shirts are well designed, high quality, made to fit exactly the same, making it worth the extra cost

This store was definitely worth the trip to Ross Park Mall. I had been wanting to try on an…read moreUNTUCKit shirt since I first heard about them so I was pretty excited to find out that they had opened a Pittsburgh location. The staff was very friendly and helpful in finding the right fit for me and also making suggestions for what type of material I was looking for. The shirts are incredible and this store offers free whiskey tastings...doesn't get much better than that when it comes to shopping for some nice shirts!

I am a huge fan of Johnston & Murphy shoes. I have quite a few pairs and I find them to last a long…read moretime and be very comfortable. I was looking to try on a model of shoes that were on clearance; they had that style in a different color so I was able to try it on and verify my size. I then ordered the shoe on clearance in the store and it arrives within a few days. Service is very good here with the expected "upsell" but no change in service when you decline.

Lacoste it's iconic and it's not izod... This store is the…read morereal deal with the real polos Always in style always relatively expensive Today I got myself a nice t with the classic green crocodile and on sale YAY Friendly service not pushy. And I want to say this nice not just a size 2 working there. I'm not a size 2 and never have been If I could afford I would have skirts shorts and shirts in every color On the flip side I have polos that are 20 years old and still look good I will always love this brand If you're wanting a classic expect to be set back at least 100

Great store. They…read moreoffer men's and women's clothing and accessories. They carry a lot of different Lacoste stuff that you can't find anywhere else and the salespeople are cool as hell! When you go ask for Devon. He'll take care of you.

Friendly staff and helpful with helping me find what I wanted. No push on getting any thing just…read morewhat I came in for.

The staff here is very friendly and has been immensely helpful. They spent extra time with me to…read moreacquire some hard to get items that I was unable to get elsewhere.

customer service there is horrendous. last 2 times I was there, there was 1 nice associate and the…read moreother 2 should NEVER work in customer service.

This is a great store for buying well made garments of quality if you are not interested in…read moreventuring into the mall. Lands end makes very comfortable corduroy mens pants that are true to size. This location is definitely a step up from your average Amazon.

Rally House is a chain store that sells clothing, accessories, home goods, and more that are…read morebranded for sports teams in the NFL, NBA, NHL, MLB, NCAA colleges, and other organizations. This particular store is inside Ross Park Mall. When I entered it, an employee who stood right near the entrance ignored me and said nothing. I think that she should have said hello. This store was packed with merchandise for the Pittsburgh Steelers, Penguins, and Pirates; the University of Pittsburgh; The Pennsylvania State University; and others. Some clothing was not available in my size. The prices were moderate to high. I selected a nice t-shirt to buy. At the checkout counter, one customer was ahead of me in line. The cashier said hello to me, correctly processed my transaction, and told me to have a good day. I think that I will enjoy wearing my t-shirt.

I had never heard of this company before. Looks cool from the outside but inside there is just…read moreoverpriced items that you can get from any other sports store. Was looking at some shirts and they were the same as two other stores in the mall but the price $10 higher. The employees weren't even bothered to even ask if I needed help. It was one the only stores that seemed to be stocked like before the pandemic. It made sense after I saw the pricing of things in the store.

I was in the mall looking for a suit for a wedding. I…read morestarted at Jos A Bank and was very disappointed . I walked in and was in there for about 10 minutes and not one salesman came up to me while I was looking around at the suits. What makes it worse is that there where 2 salesman that where not doing anything. There might of been more salesmen but i only sore 2. The one thing I hate is to be ignored when I am a possible customer. I would never go back again.

Was in on Oct 4 2024 and the service was outstanding. Carole was helpful, professional, and able…read moreto save us a lot of $$ wil special discounts. The Selection was ample and the experience a positive. The warehouse next to it was not so helpful. Give J.A.B. a chance and ask for Carole. This was the Ross Park Mall location.