4.5 stars overall. I see many negative reviews below, but maybe the employees are different this…read moreyear compared to previous years? I had bought a dress that was one size too large, and on a Saturday, I visited this tailor shop to ask them to take in the dress. An employee immediately and kindly greeted me. She told me to enter a dressing room and to put on the dress. After several minutes, she entered the dressing room, and she inserted pins where the dress should be taken in. Next, at the cash register, another employee rang up the cost of the tailoring. This employee seemed to be new, and the other employee politely helped her. I had the option of either paying for the tailoring then or later at pickup. I chose to pay for my dress right then, and the cost of tapering my dress from the underarm to the bottom was $32.75. The employees told me that my dress would be ready for pickup after 5 PM on Friday. On Friday, the store sent me a text message to remind me that my tailored dress was ready for pickup. I picked up my dress on a Saturday morning. An employee greeted me, and then she looked for my dress in the back and brought it out to me. I felt surprised that she did not ask me to try on the dress in the store, but I tried on the dress at home, and the dress fit me well.

Great turnaround, excellent work, and professional and kind staff. They were able to hem (remove at…read moreleast 4+") from a high/low gown for a formal event. Plus we decided to add straps utilizing some of the cut material and they were fully transparent on the price for it if decided we did not want to based on price. We had about 2 months before the event, but got it back within four days! I would definitely go back. The seamstress we worked with had the best questions, was caring, and attentive to details. It really put our family member at ease with their dream dress.

Their hours are not great. They took zero time to take proper measurements. I was part of a wedding…read moreparty and had to trade half of my stuff to other people cause things didn't fit right on more than one of us. Because of their hours, it was rough to get back there to try to even get things adjusted. Seemed overpriced for the quality and effort put into it. I certainly wouldn't recommend them.

We had a wonderful experience! Some groomsmen were out of town and the ring bearer was in…read moreSwitzerland but were able to call in measurements with no problems. When the ring bearer arrived in town, his shirt and shoes were a little big but we were able to switch to one size smaller and it fit perfectly! No issues with pickup or dropoff. Highly recommend - great customer service!

A thoroughly disappointing tailor…read more I wanted to use a local tailor to put the needed patches, nametapes, badges etc. on a military uniform. I called them and was told they knew how to do it and regularly handled military and police uniforms. Sounds good! I show up with my uniform, the patches and badges and nametapes, and a printout of the uniform regulation. I carefully explained where everything goes, how everything needs to look, and offered a copy of the requirements. Instead of taking the copy of the regulation, they scribbled down notes on what I explained and pointed out. Okay, well, as long as it's done right. Then, some sewing that should take a couple of hours took two weeks. I had to keep calling and calling and being told it would be done soon. . .waiting weeks for work that should take hours was a bad sign. Then, when I actually get it back, it's all wrong. Completely. Rank insignia turned 90 degrees from the way they're supposed to be, things reversed. . .and I just plain rejected it and told them to re-do it. So, another week of waiting for that to be corrected. Then, I got it back and it looked more right, so I accepted it. . .only to realize once I got it home, they had things wrong in other, more subtle ways, like things that are supposed to be at specific places, as in measured with a ruler "This must be 1.5 inches below this" sort of things, that I'd explained, showed and offered to give a copy of the actual regulation, was sewn in the wrong places and distances. It was more "slap it on in about the right area" instead of carefully measuring to ensure compliance with the standards. . . .and the cost to have those things sewn on was pretty high. I'm no stranger to getting stuff sewn on uniforms, they were charging about twice what I'd have paid if I was going to some sewing place outside the gates of an active duty post (in the future, I'm just driving to Ft. Knox and going to a place there, instead of trying to find a local business, which I also did to take it to a place to have them fix all the errors on the uniform). I'll give them a second star because I think they were sincerely trying, but simply exaggerated their experience with uniforms and their focus is clearly more on altering formal wear than military uniforms, and they were nice and very apologetic about the errors when I pointed them out, but I won't be back.

I've been taking clothes here for alterations for years and never had a problem. Mostly I take…read morepants to be hemmed and the prices are reasonable. For these simpler things, I'd recommend Lynn's. There's usually a good two week turn around, but if I can remember to plan ahead, it's no big deal. And a few times when I've asked about picking up earlier, they've always accommodated. *NOTE: cash/check only, no credit cards - half deposit required at drop off

I had such a great experience with Alterations Express for my bridal dress alterations, especially…read moreworking with Lynn. She was truly the best: incredibly thorough, detail-oriented, and thoughtful throughout the whole process. She did a great job explaining what she was doing and setting realistic expectations for what was possible with the fabric and style of my dress. She also made amazing recommendations about my veil and other styling choices that really elevated the whole look. On top of being excellent at her work, she was so funny and fun to work with. I would absolutely recommend her!

Extremely disappointed with our experience here. My sister, the bride, left in tears after being…read moresurprised with a $65 consultation fee -- something that was not disclosed up front. She's on a tight wedding budget and would never have booked had she known. When we brought up the issue, the staff was dismissive and unkind, offering no flexibility or understanding. Weddings are stressful enough -- this kind of treatment only made things worse. We won't be returning, and we'd caution others to ask a lot of questions before booking. Upon double checking their website claims, "At Alterations Express, pricing is never a surprise." and "Your Satisfaction is Guaranteed." Simply untrue.

The best dry cleaner I've ever used. The owner is super friendly, the staff is efficient, your…read morestuff is cleaned, quickly because they physically do it there. Can not recommend it highly enough!

Great service and people! Timely and they do door to door service. Really happy with this service.read more

Four seasons is the best. great service. Great neighborhood spot. They do a great job with my…read moreshirts for a fair price.

The best dry cleaners in Pittsburgh! They are a squirrel hill treasure. So kind and great at what…read morethey do.

So sad this evening. Joa has some great alterations. But this fall we went for a recital…read moreGown. We stated that minimal Alterations due to my gal bent a music major and needs "breathing room"'. Got her recital goal and it fit but not loose enough for a music recital. We have talked over two years about "fit". My gal almost failed her hearing today because she couldnt breathe. We were explicit on type of alteration needed. She now is using a second dress that lahe bit she almost failed her hearing. Can breathe in a new dress? In a ah Joan had listened.

Very professional person! She always repairing my clothes very well and nicely done! I recommend itread more