My Mom spent the last week of her life at Memory Haven, and if I knew then what I know now, I…read morewould've brought her here sooner. THE ROSES: Secure, well maintained facility. The staff is well-trained to help people with dementia and Alzheimer's. The thing that really stands out is that you really felt they CARED about each and every one of their residents. They were truly gentle with my mom. I will always be grateful that her last days were made comfortable and safe by these fine people. Prices seem reasonable for the care your loved one is receiving. THE THORNS: Honestly nothing I can think of. WHY ONLY FOUR STARS, THEN? I don't really have any memory care facilities to compare MH to. They may very well be a '5-star' facility. I reserve the right to upgrade this review. THE VERDICT: The decision to place a loved one in Memory Care is complex and emotional. The team at Memory Haven excels with their gentle, caring approach and their general 'I got this' competence. I heartily recommend this facility, and only wish it was closer to Seattle.

I will start by saying that every caregiver and staff member at Memory Haven Sumner (MHS) is…read moreawesome! My father (who has Alzheimer's disease) was at a larger community for the previous 2 years before I moved him to MHS. I knew a lot of caregivers from his stay at the previous community, however his disease got worse and was told he needed more care than they could provide at the "assisted living" community. I honestly did dread having to move him to a memory care unit because of what I was told they were like. I conducted extensive research of 6 memory care facilities in my area, and was less than impressed. When I finally did have to move Dad, John Merz had just opened a brand new community, Memory Haven Sumner, and from the moment I met John I knew something was different. He personally came to meet and conduct an assessment of my Dad. Dad, who was very suspicious of new people liked John right away! During one of my first meetings to enroll my dad, John gave me book called "Creating Moments of Joy" and once I read it, I started to understand what dad's care should have consisted of, compared to what he had received for those two years before MHS. John said this book was required reading for all caregivers selected to work there. I learned more than I ever knew about communicating with (and caring for) dad and people with Alzheimer's disease. John gave me a tour of the beautiful community and even showed me where Dad's room would be. He spent the better part of the day with me, learning about Dad and providing me with general and specific information on care for people with Alzheimer's disease. He was amazing. I learned from him in a few days what no one else had taught me about how to relate to my Dad. Frustrations (from my ignorance) disappeared and my relationship with Dad was more beautiful than ever. I met all the caregivers shortly after moving dad into MHS, and as the community was less than a few months old, when I met them they were busy doing all the things that caregivers do. From the very start, I saw that their "gift" was "creating moments of joy" among all the residents. They pay close attention to the things others look over or look around. As busy as the caregivers are, they ALWAYS make their time with the residents seem like they have all the time in the world for them. They taught me how to "get into Dad's world, because as much as I'd like him to, he can't come into ours". I always watch them, study them, ask them questions. They always make time to provide information on how to provide these "moments of joy" for our loved ones. They always know the condition and demeanor of every resident at all times. Having recent extended experience with caregivers at the assisted living community, it was immediately apparent that these people were DIFFERENT! One of the most outstanding things I noticed occurred not long after I met the staff, everyone calls everyone by name rather than "Sweety" or "Honey" or other patronizing, (and in my opinion) belittling names I have heard caregivers call residents. So awesome how each staff member looks the residents in the eye, sits down, shows them they matter! Every time I see this, it is amazing to watch how the residents respond. If they are having a "bad day" caregivers do not leave their side until they are better. I see this every single day. Dad loves the staff and his beautiful home! Many times, well meaning caregivers will speak one way to residents, and another way to their families or others without dementia. Their demeanor changes distinctly (if you have been on the family side, you KNOW what I mean). One of the first things that impressed me about the staff at MHS is the way they spoke the same way to the residents they spoke to me and other family and staff. Same tone, same respect, same kind of awesome communication....and a lot of smiles and laughter. A caregiver by general definition is "one who provides care". The Memory Haven staff provide care, quality of life, expert clinical assistance and comfort, not just for the residents of Memory Haven Sumner, but for the family members of those residents. I love my dad, he has been my hero my whole life. As much as I love him, I cannot be physically present with him every day and even if I could...I could not provide the care he needs by the hour on my own. Memory Haven provides something daily I have not seen anyone provide. They make a difference in every life they touch every day by purposely "Creating Moments of Joy". Those of us who need the best for our loved ones want the most caring, efficient and loving home atmosphere we can provide. From personal experience, there is no place like Memory Haven Sumner.

We moved my dad from a local memory care facility to Caring Arms a month ago and the level of care…read moreand personal attention as well as the warm positive environment has done wonders for my dad. Arman and Ruby are caring, thoughtful, and so supportive and knowledgeable. We cannot thank them and their caregivers enough! They have made a difficult and emotional transition so much easier and continue to go above and beyond!

From the owner: Caring Arms Adult Family Home is a licensed adult family home, offering a loving atmosphere in a…read morenon-institutionalized home environment. The facility provides a safe and comfortable place where friendly, professional caregivers are dedicated to meeting each resident’s individual needs and providing a positive family environment. Caring Arms AFH offers 6 private bedrooms in a newly remodeled facility with full wheelchair access. The home is located close to medical offices, shopping, and restaurants. Caring Arms AFH provides personalized quality care in a home environment, treating residents in a respectful and dignified manner, ensuring peace of mind to family members that their loved ones’ physical and emotional needs are being met

This is a wonderful agency; if you are looking to find an Home Care Aide to help you take care of…read moreyour loved ones this is THE Agency to go to. Through Arcadia, we found Elena, an amazing lady who has really improved the quality of life my grandparents (ages 93 & 95) have now. Elena has taught me so much about how to give my grandparents more independence while keeping them safe (as they both have dementia). And on the rare occasions when Elena is unavailable, Arcadia always comes through with a kind, caring sub for the day. Thank you Brianna (one of the Arcadia Supervisors) for always being just a phone call or an email away. And most especially thank you for bringing Elena into my grandparents' lives.

After a hospitalization caused by a medication mistake at my mom's memory care facility in…read morePuyallup, we had to find a new place for her to live within a day or two. We had help from CayCare, who took us for a visit to A Better Place. My mom lived there for 4.5 months and we were very happy with the loving care she received. The owner has lots of experience with caring for people and with hospice care; the work she does is obviously a labor of love. She and the staff were consistently kind and caring with all the residents. The home was well taken care of, spacious and always clean. After such a bad experience at the previous facility, I was not just relieved but completely satisfied with A Better Place.

From the owner: This is Adult Family Home, Take care elderly at private home, only take care 6 resident at a time.read more

Trusting someone with a loved one is never easy, but cozy home care made it stress-free. Their…read morestaff was always punctual, well-trained, and respectful. We had consistent communication and zero issues. A+ service

From the owner: At Cozy Home Care, we provide compassionate, professional, and tailored home care services for…read moreelderly. Whether your loved one needs help with daily activities, memory care, or companionship, we’re here to ensure they feel safe, supported, and cared for—right at home. At Cozy Home Care, we believe that every aging seniors deserves the chance to thrive in the comfort of their own home. As a trusted home care agency, our mission is to provide compassionate, reliable, and personalized in-home care for seniors—because care should always feel like home.

If you are looking for an extraordinary experience in senior living this place really warrants a…read moretour. My senior parent is receiving truley amazing care on a daily basis. From top to bottom their staff is a highly effective team and I am so happy to have found a good home for my Mother.

I should have done this a long time ago, but my Mother lived at Mill Ridge Village for nearly a…read moreyear and frankly, very shortly after she moved in, we realized that it wasn't the right place for her. Her dementia was taking over and that isn't what this place is for. The staff went above and beyond wherever Mom was concerned. You only hear of places like Mill Ridge when something goes wrong, never the daily things that everyone does right. You don't work in this industry if you aren't a caring individual and EVERYONE that I came in contact with there certainly was that. This is a great place and has a great staff. I don't have much experience, but they set the bar pretty high in my opinion. Thank you to the whole staff!

I am a hospice volunteer and have been in many facilities. Bonney Lake Comfort Care is at the top…read moreof the list! The home is always very clean, the residents are always happy, well taken care of -- great food - the staff truly care about each resident. Thank you!

When you arrive at this facility, you are greeted by the most professional and friendly…read moreowners/staff. It feels like home the minute you walk in. It is not an easy decision to make for your loved ones, however this facility will meet all your needs. Everyone here knows how to help your loved one and accommodate your family/friends who come to visit. This maybe the hardest decision we all have to make in life, however it's easy when you have such a great place to have your loved ones taken care of.

If You Are Looking For A Job As A CNA Or If Your Looking To Put Your Loved Ones In This Community…read moreDuring The Pandemic, DONT DO IT !! Ive Worked Here For 8 Months Got Terminated Over Something So Small That Wasn't A Big Deal Our System Was Malfunctioning When I Was A Med tech. Cooperate Seem To Careless Because They Didn't Pay Much Money For Maintience When We Had A New ED Her Name Was Lisa, Average Lady But Has No Backbone She Always Runs To Cooperate About Almost Everything Because She Has ZERO Experience Of Running Her Own Facility. I Understand Your Doing The Protocol But You Don't Have To Run To Cooperate Every Single Time When You Feel Something Isn't Right. When You Know You Don't Have Enough Staff & A High Turnover You Cant Afford To Loose People Who Are Good To The Residents And The Community. Well Long Story Short They Don't DO Proper Care For The Residents Staff Gets Burnt Out And Overwhelmed And The ED Threatens To Fire Her Staff If Staff Calls Out And She Don't Appreciate Her Staff. She Fires All The Good Workers That Had The Place Running Smooth Including The RCC Was Running The Schedule Smooth And Running The Facility. She Fired Her Over Something That Wasnt Even Open, When Somebody Gets Terminated Lisa Holds Off Their Checks When She Knows Thats Illegal Including Cooperate Their Unprofessional They Need To Be Shut Down They Should Be Audited And Fined That Illegal According To The Federal Law Department Of Labor Industries. I Hope They Get The Karma They Deserve

From the owner: Vineyard Park Cottages Edgewood is a specialized Memory Care Community in Edgewood, Washington,…read moredesigned to provide safety, comfort, and dignity for individuals living with Alzheimer's and other forms of dementia. Opened in Autumn 2015, our community features three cozy cottages, each home to no more than 20 residents, allowing for personalized attention in a peaceful, familiar setting. Each cottage includes its own kitchen, dining area, living room with fireplace, and private rooms that residents can personalize with cherished belongings. A secure, beautifully landscaped courtyard offers space to stroll, garden, or relax.

They do not do memory care. My husband was living there and they asked us to move him to a memory…read morecare facility. They are not staffed or trained in memory care.

Just moved a relative here. Very impressed so far. Everyone aside from maintenance (needed some…read moreissues in the room fixed in a timely manner and they weren't. Excuse after excuse) have been very nice and very helpful. Very good initial impression.