Worst possible dentist, takes money under false pretenses. Spent thousands on dentures, could not…read morewear them, does not refund,, Should not be a dentist. Be careful if you're a senior, he will take your money, and not deliver. pos

I normally do not do reviews, & as you can see this is my first review on Yelp. However, I thought…read moreit important that I share my experience with this dentist so as to warn others. I went to Dr. Faubl for a tooth that was infected & causing pain & one that was already loose. Both teeth needed to be extracted which I had no problem with. Since one was a front tooth, I wanted to replace it for cosmetic reasons. The other was a back tooth which I decided I was not going to replace. For the front tooth, Dr. Faubl did a fixed bridge consisting of a false tooth attached to two new crowns fitting over the existing teeth on either side. The cost for this procedure was $3,999.99 before a discount from a dental saving plan purchased directly from Dr. Faubl. The cost after the discount plus the cost of the dental plan was $3756.99. Upon the recommendation from a good friend, I have since started going to another local long-time dentist. Out of curiosity, I asked this dentist the cost of the same procedure for the missing back tooth. To my amazement, my new dentist quoted a price of $2,870.00, which is more than 28% less than the full price from Dr. Faubl. Of additional concern is that Dr. Faubl said that I no longer need to take an antibiotic prior to dental work to help to prevent infection since I had a prior knee joint replacement. However, my new dentist insists that I do take an antibiotic prior to dental work & wrote a Rx for it. I know that Dr. Faubl will say that this is no longer recommended, but I rather be safe than sorry & wind up with a serious knee infection. (I was talking to a good friend about this, & he said his brother got a serious knee infection from not taking an antibiotic prior to dental work.) By the way, before going to Dr. Faubl I was going to another local dentist for many years but he sold his practice & retired. But I continued to go there for routine dental work & saw most or all of the dentists that bought the practice. The last dentist that I saw there quoted a price of $2,700.00 for the fixed bridge procedure, also after a dental discount plan. I did not have it done there because I did not really care for, or have confidence in any of the dentists that bought the practice. However, they did have me take an antibiotic before most dental work.

Excellent dentist. Excellent knowledgeable hygienist. Excellent and friendly office staff. Ifread more

I have been going to Crystal Lake Dental Associates since 2021 as a patient of Dr Rosalyn Vesquez…read more I was born and raised in Malaysia, where I fear going to the dentist. Doctor Rosalyn and her team took me in as her personal project. She continued to encourage good oral hygiene, and I never felt once that I was being judged for my lack of dental care. I here come after four years, six crowns, six fillings, and four wisdom tooth extractions. I can say I am qualified for a fair review for Crystal Lake Dental Associated. Every time I visit the dentist, I always feel at home. Becky, with her sparkling pink standley mug, greeted me with a big smile when I first walked into the dentist. Crystal, the manager, has helped me several times in answering questions regarding my out-of-pocket cost and assisted me in putting together an estimate of cost for FSA purposes every end of the year. Needless to say, they are the backbone of making a great customer experience for me. Secondly, I have to take some time to highlight the harmonic when the doctor works with the dentist's assistance. I have had the opportunity to be cared for by dentist assistants Barb and Leidy. When Rosalyn worked with Leidy on my teeth, I felt like they were harmonizing a dance. From the exchange of dentist equipment to requesting suction tools for saliva, They complement each other without much conversation; it felt like a well-choreographed dance between Leidy and Rosalyn when they worked together. I was just there for the show; the experience was magical. Last but not least, Doctor Rosalyn takes pride in her work; she is a perfectionist. I sometimes heard her admire and also excited about her previous dental work on me. After reviewing my lengthy review, I would say you should jump on it if you are still deciding whether Crystal Lake Dental Associate, especially Doctor Rosalyn, is a good choice for dentist service.

I had such a wonderful experience at Family Dentistry of Crystal Lake! I recently had a dental…read moreimplant done, and I honestly couldn't believe how painless and comfortable the entire process was. The staff is incredibly friendly, welcoming, and professional, and they made me feel comfortable every step of the way. I absolutely love this office and couldn't be happier with the care I received. I'm so glad I found them, and I can confidently say that Family Dentistry of Crystal Lake is my new dental home!

Dr. Hanna Punnose checked my teeth after my cleaning. While pulling hard on the side of my mouth…read morewith her mirror, she stuck her dental tool inside my crown and I nearly hit the ceiling. I haven't felt pain like that in a long time. No apology. Then she went to the other side and did it again! She looked at the hygienist and said "Maybe she's sensitive." Again no apology. She asked me what it felt like and I said it feels like I'm being electrocuted. She said, "Huh." I have had these crowns more than 40 years. No other dentist has done this to me. I'm done with this office. Diamond the dental hygienist was great. Very efficient and professional.

If I have to give zero review I will…read more Unprofessional , rude and abuse management Don't even bother about to go further about the quality of their Sevice /ben h of kids and incompetent crew all around Forgot it /

Today, I had an amazing time at the dentist office. Thanks to my hygienist Aileen and following…read moreDr. Patel who makes you feel at home. Wow !! if you were looking for a dentist and a hygienist and you're nearby , that's the place to be. I'm so happy with all the staff whom are willing and able to help with my insurance and the cost of it.

The dentist only thought of trying to make money on a crown. I had an infection in my tooth. Told…read moreher twice. She said come back in month. It got worse! Had to go on antibiotic.. I gave her my info on allergic medicine. She gave me that same type of medicine. This delayed me more since I had an operation scheduled and needed to be healthy. Guess what, I had to postpone that surgery. Had to go back to my regular doctor and pay for another physical so I could get cleared for my operation. She did not listen to me at all after explaining everything to her. She messed me up. Now wants to destroy my credit! Will never use her again! Stay away.

Staff is friendly and efficient. My appointment started on time. I went in for my 6 month cleaning…read more Great job. No pain. Gentle and kind. Helpful suggestions about a couple of flossing improvements. Dr. Rao reviewed my X-rays and teeth. Great job. I have been going here for several years.

They called me in 20 minutes after my appointment time. The dentist came in about 10 seconds after…read moreI sat down and eyeballed my mouth for 15 seconds. Then the tech grabbed a tool and started in. It was the most painful teeth cleaning I have ever experienced. I actually had to tell her to slow down since she was poking my gums so often with the pointy scrapper. I'm a self pay, and they said they didn't accept credit cards, only cash. No problem, I had the $160 bucks. Then they said they didn't have cash for change. I don't think they did anything right. I came home and brushed my teeth. The water was bloody. I'll never go back. Should you?

Anne is a fantastic, thorough hygienist and so is Dr Carlson for dental work.. Friendly and make…read moreyou feel at ease. Would go no where else.

Terrible customer service. The office staff is uninterlligent and incompetent to say the least…read more There are extremely long waits to get in even for clients that have been going there for years. When they canceled my appt the same day I was notified by text. When they canceled the same day after we waiting four months to get in they don't even try to accommodate us. Not even an apology - I have given this destist chance after chance. Dont bother going here. There service is lacking and the peple that work there are the worst. Dr Yang doesn't care, problem solving doest exist.

Though I do like Dr. Yang and his hygienists, their billing staff is another story. I have never…read morehad an invoice be accurate as they constantly forget to put through insurance or update it as such. Their front office staff is new every time, which could have something to do with it. However, the reason for the updated poor review is my 8 year old should have had her front teeth removed because the new teeth were coming in. Dr. Yang is a "wait and see" vs a proactive extraction. We did begin to see a pediatric dentist who immediately removed her front teeth but the damage was done (underbite). I would recommend a pediatric dentist if you have ANY problem dental history for your little ones.

Absolutely horrible experience! Made appointments for each of my children because they needed to…read morehave some teeth pulled before they could start some orthodontic work with a different practice. Made it very clear when I scheduled both appointments that this was the purpose of the appointments. I was also told that they would be contacting our orthodontist to ensure the right teeth would be pulled.Today we arrived for my 8 year old daughter to get her teeth pulled and no one in the office had any idea we were there for an extraction they didn't have nitrous (which I mentioned my daughter would need) and they never contacted the orthodontist so we spent a large amount of time trying to figure everything out just to have to reschedule for another day. After this mistake I wanted them to check my son's appointment for 2 weeks later to ensure that they had their ducks in a row by then. This is when they decided to tell me my sons appointment was scheduled to late in the day for a tooth extraction and they would ask the doctor and get back to us later in the day. Once again I scheduled this appointment only for a tooth extraction and I made that very clear so why was I allowed to schedule that late in the day. We left the office at that point with just a routine follow up and cleaning for my daughter. We had to reschedule her extraction because they didn't have the nitrous I specifically requested be available. A couple of hours later they contacted me saying they could not do my son's extraction that late in the day and I told them they needed to accommodate as I was promised or I would be taking my business elsewhere. The office personnel on the call quickly responded with "I think that would be for the best" and the call ended. I have never been more angry in any patient or customer interaction in my life and I always try and see the other side and give them the benefit of the doubt. I felt this was absolutely ridiculous there was no effort on there part to try and accommodate anything for their employees mistakes. My wife then spent the afternoon contacting other dentist to see if we could get this taken care of asap luckily we found someone quickly so I called morningside dental to have them transfer all the patient info over to the new dentist. I expressed my disappointment again and was met with little to no remorse on the other side. The only two positives from this appointment was the dentist himself was very nice and worked well with my daughter keeping her relaxed and laughing and the dental assistant that cleaned my daughters teeth was very kind, understanding, and the apologetic about the confusion while we were there.

I couldn't be more happier for selecting the Morningside Family Dental. This place is clean and the…read moreambience is nice. The waiting area is pretty decent and they have a nice selection of coffee for the waiting patients and family.I had to take my daughter for her routine school dental check up. I got the appointment so promptly.The staff is super nice. The dental hygienist April was so amazing and treated my daughter with care and love. The Dr Patel was just super nice. My daughter was so calm through her check up and treatment as the Dr kept her distracted . I highly recommend this Dental office .