Very nice shop, very clean...atmosphere very friendly and relatable music (that's important to an…read moreolder gal like me). Stacy took her time, explaining everything she did and the cut came out great. Highly recommend this salon.

I recently moved to the area. I called expressing my need for a new stylist. I have short hair and…read morerequested a cut and highlight. Due to a cancelation, I was offered an appointment the same day with "Brent!" I was greeted with kindness and offered a coffee. The service was prompt, with respect and a real desire by my stylist to know me. Brent is an artist showing attention to detail and input from his client. The salon is clean, well managed and friendly. The skill of Brent is evident and took time to create and unfold his artistry. I will return for future cuts and color/highlights. I highly recommend The Cutting Room. High marks deserved!

The worst salon ever. Owner is rude. The salonist had to leave, left me in chair with bleach. The…read moreowner said I should grateful another salonist will finish my hair. Avoid this place at all cost.

This experience was concering.. So first of all there was cluttering in the tables as sorta seen in…read morethe photo. There was hair all over the floor from when they cut the hair, they also only had one nail station and it didnt look presntable. I didnt see the area where they did waxing or the facials etc.. There only appeared as one person working there a russian woman? At the start to another costumer she said she was russian and when she did my hair she claimed she was from Ukranine. I got my hair washed and when she went to put the tower she twisted my hair along with the towel and my roots were getting pulled alot and it hurt really bad. Then she went to dry my hair again and she twisted it and yanked on it and twisted it, it was not delightful. This hair place was and okay experience..

Heather is great! She understands and does the best cut and color I have ever had. It took me 70…read moreplus years to find a good stylist for my thin hair, Does well with perms too.

I showed a picture to a level 3 stylist and specifically asked for interior 'thinning' and for…read morepoint cut or razored ends. I came out looking nothing like I asked for. Yes, I said something. Will NOT go back. Yes, I know, you cannot always get what is in the picture but the fact that I didn't even remotely get what I asked for and then was TOLD to scan a QR code to provide a tip? No thank you.

Sabrina did a great job on my hair. She got me in as a walk in. I will be going back to her!read more

Took all three of my girls for their back to school hair cuts and Your Salon did amazing; Sabrina…read morecut all of them and the girls were beyond happy with the wonderful job she did with their hair!! Definitely going to be taking them back again!!

When I sat down the stylist said "I'm not one to chop off beautiful long hair" the proceeded to…read morechop off my beautiful LONG hair. The haircut is choppy and uneven and NOTHING like the photo I showed her. I'm extremely disappointed and upset.

I popped into Great Clips, which is conveniently located next to the Secretary of State office in…read moreNovi, for a quick haircut. Of course, I knew a bad cut was on the table, but what I did not even consider was injury. And, I don't like to leave negative reviews because it can impact the business, but this experience warrants the following review. The pictures of my neck are what my family saw when I got home. When the clippers were being used on me, there were three instances where I felt some pain, but I just toughed it out. This barber clearly injured me in three separate places on the back of my neck, leaving visible red abrasions. Also, he failed to show me the back of my neck upon completion of the cut. I do not understand how a professional of 13 years could have caused these injuries. I've had many non-professionals, and even myself, trim my head with clippers without ever being injured or feeling pain. I feel like this is completely unacceptable for a professional haircut and shows a serious lack of care or something else. I experienced discomfort from these cuts, and I'm concerned about the potential for infection. I would not recommend this barber or Great Clips based on this experience. I have chatted with management who relayed my concerns to the franchisee, and I do not think they seemed to care much about what happened to me, so I posted this review. You can make your own choice to risk injury or not at Great Clips.

This place is great! Really high end and classy for sure. I don't come here often, because I have a…read morestylist who knows my usual cuts. I have come here a few times though whenever she can't take me in. But this place is basically just as good. The first time I came here, I was looking to color my hair. I've never done anything to it before and this was a new place for me, so I was terrified as hell. Amanda was my stylist and I basically showed her a bunch of photos and let her do whatever she wanted with my hair. I was terrified, but my goodness, the result was amazing! Amanda gave me balayage highlights that weren't too bright, flowed perfectly with my hair, and look amazing. She also gave me advice on how to take care of it, how I should update it, and everything. I've gotten so many compliments on my hair since then, especially when I curl it because you can see how cool it looks. Wow. I was definitely impressed. I think the price was expensive, but I was glad to pay it because I thought it was so worth it. I'm still going to my normal everyday place because I do have a strong relationship with my stylist and it's also a lot cheaper, but I do love One Salon. Now I come here when I'm trying something new, and then I go to my normal girl when I'm sticking with what I'm comfortable with. 10/10 would recommend this

Recently, I had a haircut by Heather, I am thrilled with how it turned out! She listened and cut it…read moreexactly how I wanted it. For once, my hair looked like the photo samples I had. I look forward to my next haircut, and I have already recommended her to my son. *He is also very happy with his haircut, she did an excellent job for him too!

My name is Shahla. I live in Troy. In Glam Squad, all services are so good, and the price is so…read morereasonable, much less than in branded saloons, that I come all the way from Troy to Novi. I could not find good saloon in my area. The owner lady is so friendly and helpful that I forget to go to any other place. She has expertise in all skills in her field. The way she works and interacts with her clients is excellent.

From the owner: ✨ Welcome to Glam Squad Studios! We offer waxing, hydrafacials, hair & skin treatments, eyebrow…read morethreading, haircuts, styling, and coloring. Our team is here to pamper you and bring out your best look. Visit us today!

I have been a client of Molly's for many years. I love Molly and Tress Salon. I've worked with…read moreStacey, Tawny and Nicole as well and I always love my hair. Everyone is great at Tress. The salon is very relaxed and laid back which I really appreciate.

In February/ March of 2018 my husband book a hair and nail appointment at my favorite salon and…read morestylist. My hair appointment wound up getting rescheduled to June. When I was getting my hair done I requested low lights (black) and highlights (blonde) and the color bleed together and I walked out of the salon grey trying not to cry until I got into my car, because I didn't want to make Stacey (my stylist at the time/ and owner) feel bad. I had to wait a week or two (can't remember) before I could get back in and I was mortified I had to go to work in a professional setting and conducting meeting with doctors with grey hair, and expecting them to take me seriously. I was 32 at the time and couldn't pull off the 60 year old silver fox, nor was I trying to. In June/ July of 2020 once the salons opened I couldn't get an appointment. I understood they were over booked and everyone wanted in but I was willing to wait, but no appointment date was offered, and I had to go somewhere else. Fast forward to this past month I made an appointment nearly 4 weeks in advanced for 1/22/21. I confirmed my appointment via text several times and then got cancelled on the day before (after requesting off from work). I was told only the afternoon clients were getting cancelled on, and I wanted to see if I could move my appointment up to the morning. The morning receptionist said she would see if it's possible and call me back. Hours went by and I never got a call back. When I called I was told the receptionist I spoke with went home for the day. The afternoon receptionist I was speaking with told me an earlier day appointment wouldn't be possible. I was asking for the next available appointment day or how soon I could get in, and she told me that Stacie was booked out over a month in advanced and it was so far out she wouldn't even give me a possible day to reschedule to after I had already waited 4 weeks. I was a customer for over 8-10 years and followed her from her old salon. I told the receptionist I wasn't going to come back, and I get they probably don't care, but I'm the third person that I know who has stopped going after years of being a loyal customer. I wasn't a "Karen," I was flexible, bought the recommended products, never complained, even offered to pay when she corrected my hair color, and always tipped well. After being treated poorly for the third time I left a poor review similar to this one on their Facebook page, so maybe the owner could rectify or address or even become aware of the situation. I was giving them the benefit of the doubt (maybe the owner didn't know the receptionist forgot to call me back). But to my surprise the owner publicly lied and told me that they did call me back. When I told her all I got was a cancellation text message and I called back twice all she had to say was that their customers where their top priority for their successful business and they did call me back ASAP. When I told her that her staff isn't being honest if they told her that she said she was sorry I'm unhappy. I asked her that I was just sharing my experiences and what if this had happened to a bride the day before her wedding? Instead of apologizing, or taking any accountability, or admitting this could have been handled better she said; thank you for the feedback, and have a great day. The owner might as well have publicly told me to go eff myself . (This was the cliff notes version) This is the most unprofessional place I have ever encountered. You're better off saving your time and money and walking into fantastic sams or great clips and will probably revive better treatment. If you don't mind waiting 4 weeks and possibly getting cancelled on by text or possibly not being to reschedule with no sincere apology for some blonde bleach highlights then go ahead and schedule an appointment by all means because apparently Stacie is a one trick pony and that's all she knows how to do. Overall I'm disappointed with the service and lack of concern of loyal customers.

I love my haircut and color, Rene is so nice and professional, she very took time for my hair and…read moreno rush ,anyway I love it and I will come back

Love love love this hair salon!!! Renee is the best at everything.... Color ... Cut... Kerastase…read more..,hi lites... I can't say enough nice things!!! I am very picky about my hair and Renee and Sam are the best!!!

Couldnt be happier, i have very thick and curly hair, usually people have a hard time with it. Im…read morenot typically very trusting of new stylists but I have heard good things about Amy. Lets just say this was the nicest haircut and blowout I've ever had and it took less than an hour for the whole process and that's with me adding my eyebrows (which also look amazing).. don't let the location fool you, this is a top of the line salon as far as quality. With that being said the place could use a little organization. .. they sell jewelry and purses as well for a great price but they aren't displayed as well as they could be... if this place set up as more of a boutique layout I think they would be unstoppable. . I've been all over the place and honestly didn't expect this for the walled lake area, they use top of the line kerastase products and they know what they are doing. This is my new spot for sure! Also, one last thing, amy... adorable! She reminds you of a character off" my big fat Greek wedding" And I love her! New favorite... seriously... trust me on this one. Quality from top to bottom.

Great family salon with wonderful owners. Realistic real hair extensions, expert colorist and…read moreaffordable! I've been a client for 14 years. PS - they let you grow your hair out without cutting it too short!