These guys are amazing! The entire staff knows how to treat patients, and that is first and…read moreforemost, as real people. They do everything but say "let's be friends," yet you leave your appointment feeling that they might as well have said that, too! You may meet Reena or Ian or Dr. Vaughan himself, but you will get the same feeling from all of them- professional expertise first, with a general feeling of welcome and a listening to what you have to say. I've had two visits, and am very impressed, especially having received less than pleasant experiences elsewhere. I'm sold on these amazing people.

I'll start off by saying I was pretty happy with this practice while my PA was a part of the…read morepractice. She left the practice recently and while I understand that people move on, I was never notified of her decision. No one let me know that I would be assigned to a new member of the team (who hasn't even started at this point). I called to have an appointment regarding something timely and was pushed out for another week and a half because of an issue with the staff. From there, they didn't even suggest the other possibilities for me to be seen sooner. I figured out ON MY OWN that I could be seen at a walk-in clinic. I needed to have some paperwork filled out but the physicians on staff cannot complete this because the person who performed my physical is no longer working there. They did try to work with me and give me an alternative but when that wouldn't work, they wanted to charge me for a second physical for the year. This is baloney, I already had a physical. It is not my fault that they are having staffing issues. I will gladfully take my medical business elsewhere. I kind of suggest you do too.

Five Stars - Because They Truly Earned It…read more I recently visited Sierra Vista Complete Care for an employment physical, and what began as a frustrating situation became one of the most unexpectedly positive experiences I've had -- not just in customer service, but in human experience. When I arrived, I learned I had an outstanding bill I didn't know about. I was stressed, surprised, and admittedly irritated -- not at the staff, but at the situation itself. Even in that moment, the front-desk team handled everything with such patience and grace that it completely shifted the tone of the visit. They were calm, kind, and compassionate when they absolutely could have mirrored my frustration. Instead, they chose empathy. They chose understanding. They chose to treat me with dignity at a moment when I was overwhelmed -- and that meant more than I expected, especially since the bill was mine to take care of. I want to emphasize this because it matters: people always have a choice in how they treat others. These amazing women chose to elevate the situation instead of escalating it. That is rare, and it speaks volumes about who they are. And if any of the staff see this, I hope you take a moment to reflect on how powerful your kindness truly is. Taking those few extra seconds to treat someone gently when they're stressed or overwhelmed can change their entire day. You never really know what the person across from you -- on either side of the desk -- is going through. My sincere thanks to the incredible women at the front. What you did wasn't just good customer service -- it was good humanity. And it was deeply appreciated and will be remembered.

The wait time to see a Dr. I waited over two hours to see a PA he was I believe the only one seeing…read morewalk in patients.

AVOID AT ALL COSTS I…read moremean this with no exaggeration whatsoever: I have never been so insulted, belittled, and infantilized by a medical practitioner in my entire life. This sorry excuse for a doctor does not give a rat's rear end about his patients, just their/their insurance companies' $$$. For my first appointment with him, which was the first time I was able to see a primary care doctor in a couple years, I needed a referral to a neurosurgeon for a very obvious spinal problem that I have from failed back surgery. Dr. Groan-felt here spends about 12 of our 15 minutes together going over my medication list (which I had gone over twice with the MA already) and then gives me the sorriest excuse of a physical "examination" I've ever seen, i.e. I got up on the table, was not even asked to remove my sweatshirt, and he listened to my heart/breathing for maybe 30 seconds, after which I was rudely dismissed. At the end of an appointment, especially for a new patient, I think most any doc would ask something along the lines of "do you have any other questions or concerns?". Dr. G? Not a chance. as soon as we hit the 15-minute mark on that appointment he handed me a lab form basically shooed me out and told me to come back in three weeks. Indignant, I asked if he was going to give me the referral to a neurosurgeon. He said we'd talk about it in three weeks, and when I pushed harder he condescendingly offered to write me an X-ray order, as if I didn't have X-rays, CTs, and two MRIs from the past year. Merely having the radiologist's reports for all of this was not enough, either, and he insisted he see the images himself before giving me the referral. What a petty, sad, miserable man to indulge in such schadenfreude. Oh, and after all that time spent going over my medications, my prescriptions never got sent in. It took six phone calls over seven days for his genius of a front office person to figure out she'd sent them to not just the wrong CVS, but one that had been closed for over a year. And the whole time she was convinced it was somehow my fault... Run far away; go see literally any other doctor.

I would highly recommend Dr Gruenfeldt to anyone looking for a caring, professional doctor. He is…read morethorough and addresses all your concerns.

While the staff is very busy if I make an appointment, my wait isn't long. I have found the doctors…read morethere to be friendly, compassionate and understanding of my needs as a patient. I'm surprised at the bad experiences I've seen reported here on Yelp. I had none of those experiences. This is a clinic, but the doctors do take on regular patients for primary care. I have been there several times and for me personally, I have not had any bad experiences

Awful awful awful. They are in the process of transitioning their practice and they no longer care…read moreabout their current patients. They have cancelled my appointments without notifying me, gave me an improper referral and I have been calling for 3 weeks with no call back. Office staff is rude and unhelpful.

Dr. Sewell's office is one of the most efficient I have come across. My experience is that all…read moreprescriptions have been filled and referrals sent within 24 hours. I found Dr. Sewell to be caring and professional. I would also like to commend his physician assistant, Josh, who is equally wonderful. When I was debating whether or not I should I should have carpal tunnel surgery, Josh took the time to call me and explain why he thought it was necessary. I have had very good service at this office and would highly recommend them.

I've been with doctor Sewell and his staff since the very beginning. His staff is of the finest…read morequality. I have been seen by all of his staff at one time or another and have had excellent care. Josh,Gordon,Trish,and Dee are amazing. I appreciate them so much the truly are the best and have outstanding bedside manner to go with the skills.

I had the pleasure of meeting Dr Marler yesterday and his staff. I felt immediately welcomed and…read morenot rushed they took the time to answer my questions and really dig to see if there were other things going on. I look forward to continuing my journey of improved health through elevation Physicians.

Great office, Amber at the front desk is so much help. Dr.Marler is a amazing doctor, he listen to…read moreyour concerns, and if he feels test need to be run. He gets it going right aways. Very comfortable talking to him. Great staff

Dr carpio is very attentive to my concers regarding health and lifestyle issues…read more He listens, doesn't force anything on me just gives me the information and we decide together the best approach. I highly recommend him as a family doctor!

This experience is about Dr. Carpio, how he handled the situation and Sutter Medical as a Medical…read moreGroup. My family had to find a new primary care physician. Haven't done this in 15 years. Dr. Carpio's office said the final step was to come to their office for an intake appointment. Mind you, we had NO MEDICAL NEED TO DO THIS. The three of us went and had our 8 minute "nice to meet you, quick medical background review" appointment and went home. We were billed $800 for these appointments. With a high deductible plan, that comes out of my pocket. $800 for an appointment we didn't need. SHAME ON THEM. A fee was never discussed beforehand and I never assumed there'd be a charge since we DID NOT ASK FOR OR NEED THE APPOINTMENT. Worse yet, Dr. Carpio refused to return the multiple messages i left for him to discuss the matter. I won't even go into the BS "coding" that was done to "correctly" bill the appointments. The coding referenced things that weren't even discussed in the appointment. Dr. Carpio is part of the problem. Charging/coding for things that were never discussed to justify a fee. It's not how a normal business is supposed to run but it's how we've all accepted the medical/insurance industry runs. We've since found another primary care physician and the last thing their intake person told us prior to hanging up the phone was "you do need to come in for an appointment to finalize your onboarding as new patients but LET'S WAIT UNTIL YOU ACTUALLY HAVE A NEED before we do that." I will never go to SUTTER or DR. CARPIO again. Other medical groups and doctors offer the same level of service at a much more affordable price.

Zero stars wasn't an option. My family has been patients here for over 30 years. Got new ins and…read morehave never been harassed or treated worse! The billing department has no problem telling me or my daughter what crap it is dealing with our ins. They call us prior to every appt telling us it's going to cost $377. to be seen. And that it needs to be paid prior to the appointment. (We have a $25 copay and our insurance, if billed correctly pays in full for the visit.) I have had my insurance call them directly and they still cannot figure it out. One week they bill ins. The next week they say we have no coverage. The best part, my husband has ZERO issues when he needs to be seen. None. Nada. Apparently, they don't hire certified medical billers.

The Auburn office of UCD Medical, has been a huge disappointment for me. The front office is not…read morealways helpful, but more importantly any attempt to resolve an issue, is blocked immediately. Several times I have requested by phone, to speak to the office manager only to be told , " this is our office policy & she will tell you the same". Patient input or concerns are immediately cast off with no solution offered. Helplessness is not a solution for patients .

I can't say enough good things about Dr. Bradshaw. Highly impressed with the 7th grade checkup she…read moreprovided for my daughter. I have never in my entire life seen a pediatrician who cared so much about her patients. The extended time she took to explain everything teen with my daughter was amazing. She went over breast exams, boy pressure, periods, how to identify depression etc etc.. highly recommend Dr. Joyce Bradshaw. And Thank You for taking so much time with us for this checkup. WOW!!! Keeping it real. Love it!!

Dr Bradshaw is my daughters doctor and we are very happy with her. She's got great bedside manner…read moreand good with kids. So glad we found her! Will be sad when we need to find a new doctor because my daughter has outgrown her.

Started seeing Dr Sandro a few months ago. Came to him because I wanted to double check that I was…read moreon the right path with my healthy lifestyle and because I was hoping he could help me stop benching all the time (something that started happened from a freak Yoga accident) and my period cramps got bad & I was experiencing spotting. He was the first doctor I'd ever been to that sat me down for a hour and a half intake discussing my entire mental/physical/emotional health, the way I ate/exercised and practiced self care. I was blown away. Got blood tests, a stool test, and was put on a few homeopathics. I feel like my body is responding well to everything, and we're starting to figure out what's up with my belching. By my second month of being on the homeopathics I stopped spotting & my period pain went away. This is the kind of doctor everyone should have. Very kind, answers questions & informs you, and genuinely tries to get to the bottom of the problem. Both Lisa's in the office are nice too. Can't go wrong.

I wish there were more stars! Doctor Greta took me from being bed-ridden to functional. No other…read moredoctors have been able to see me as a whole person and offer safe, natural remedies and advice to facilitate what I would call miraculous healing. Her spiritual wisdom, scientific knowledge, and innate intuition were life changing. If you have the opportunity to work with her, your life will be blessed.