I'm honestly really upset about my experience here. From the…read morestart it felt off my stylist showed up late and everything seemed kind of unorganized. During the wash, she even put conditioner on my scalp and rubbed it in which I've never had done before and didn't feel right at all. The biggest issue though was the styling. I kept asking for volume the entire time, and my hair still came out super flat. Like completely flat, no body at all which is the opposite of what I asked for. I had a really important event to go to right after, so this was honestly disappointing. I trusted that I was going to leave with my hair done properly, and instead it looked like something I could've done myself at home. On top of that, the pricing did not match the results at all and for the quality I received, it just wasn't worth it. I don't mind paying for good service at all, but this definitely didn't meet expectations. I wouldn't go back. I payed $57.49 ... I should've just used my dyson I get better results I just wanted my hair professionally done :/

Toner/ haircut 10/10 I got more than I asked for ! Super grateful and happy with the end results!…read moreAll thanks to Marcellina!

I had such a great experience at Trademark. Gabby was my stylist and I had come in for a consult…read moreone day after work several weeks ago. She spent time listening to all I the crazy things I wanted and explained what we could do and when I showed up Saturday she knocked it out of the park. She is a perfectionist in the best way possible and her attention to detail is phenomenal. I have never had a stylist who so detailed and amazing. I love love love my new haircut, highlights, lowlights, just everything. The salon its self is absolutely beautiful and I love the aesthetic look...so professional and has a such a nice look. So glad I found them online. Already booked my next appointment.

***Revised***I originally left a review because I felt this situation was handled poorly. After…read morereading the owner's public response, I feel even more strongly about sharing my experience. The owner focused heavily on whether my appointment was booked the day before or the same day. If my recollection of the exact timeline was off by a day, I acknowledge that. At the time, I was traveling for work and coordinating appointments through my sister, who was calling multiple salons on my behalf while I was in transit. However, that was never the point. My concern was the lack of flexibility and customer care shown throughout the situation. Businesses have every right to enforce their policies. Customers also have every right to decide whether they feel valued when something goes wrong. Frankly, I found the owner's response far more concerning than the original dispute itself. The decision to publicly disclose extensive details about my appointment history, billing dispute, consultation, and private interactions felt unnecessarily personal, deeply unprofessional, and completely inappropriate for a public business review. Readers can draw their own conclusions. Personally, the owner's response spoke far louder than my review ever could, and I will not be returning or recommending this business. Original Review: I understand salons have cancellation and no-show policies, and I accepted responsibility for missing a same-day appointment due to an unexpected work obligation. However, after not visiting the salon for over 52 weeks, I had completely forgotten they still had my card on file. I was surprised to learn I had been charged $117 for a same-day appointment, especially since there was no opportunity to provide 48 hours' notice on a same-day booking. As a returning customer after more than a year, I believe it would have been reasonable for the reservationist to clearly communicate that a same-day no-show would result in an immediate charge of over $100. A simple reminder at the time of booking could have avoided this entire situation. What I find most unacceptable is being told the charge would remain as a credit that could be applied toward future services, only to later be told I could no longer be serviced by the salon. If a business decides it no longer wishes to have someone as a client, that is its right. However, keeping a customer's money as a service credit while simultaneously refusing to provide services raises serious concerns about fairness and communication. Very poor business practice by Tim, the owner. The communication was inconsistent, the handling of this situation was disappointing, and it is not how I would expect a returning customer to be treated.

Kim always does a great job as I transition from brown to white with age. And she always…read moreaccommodates my schedule!!!

Tiffany did a great job cutting my hair from a bob to a fresh shorter style. I showed her a…read morepicture & she skillfully achieved the look I was going for. I am happy with the quality of her skills. Thank you, Tiffany!

In my 62 years there have only been a handful of people that have cut, colored, or highlighted my…read morehair. Yesterday was my second visit to Champions, my first visit I asked to only take about 3 inches off (some stylists get cut happy) and that's exactly what Lyndsey took off. I knew at that point she listened to what her clients want. So yesterday when I went back for highlight touch up and cut, I asked for 8 inches to be cut off, Lyndsey took the time to explain that cutting off 8 inches and then cutting it in the style I wanted it would be more than 8". This place is amazing in the way in which take the time with their clients to listen to what it is that they want.

Beautiful Salon!!! Was so nervous to have someone new do my hair after having the same stylist for…read more20 years!! I am so please with my color and cut from Lauren! She is super sweet and did exactly what I asked her to do. I will definitely be back and recommend Lauren!!!

Today, I added a scalp treatment to my scheduled appointment with Claire, and I'm so glad I did!…read moreThe treatment was incredibly relaxing, and Claire was knowledgeable, attentive, and professional throughout the entire experience. With my active lifestyle--including regular workouts and hot yoga--I knew my scalp could benefit from a deep cleansing treatment to remove buildup, and it was exactly what I needed. My scalp felt refreshed, and my hair looked and felt amazing afterward. I highly recommend Claire to anyone looking to elevate their hair care routine with a little extra pampering and expert care!

I love coming here because I know it will be professional quality work! I have had my hair cut and…read morecolored by Claire and Venessa has done my makeup.

Alicia is the BEST EVER. She is an amazing hair stylist and person! I used to hate getting my hair…read moredone but now I look forward to it every time. :)

This girl is amazing! I was blessed enough to get to work with her for a styled shoot and I have…read morenever had so many compliments on an updo in my life! Wish I had known about her for my engagement and wedding festivities. She's passionate and so enthusiastic about her clients--who wouldn't love to have a fun and incredibly talented hairstylist? Definitely using her for my future events!

Want a great haircut at affordable prices? Then look no further than TGF. Liz does mine and my…read moredaughter's hair and always does a fabulous job. Liz does a fabulous layering. Marvin does my son's hair and also does a fabulous job with my son's Mohawk. Friendly service, clean work areas and great customer service. Go soon and get styled by the staff at TGF!

I was short on time and needed a hair cut, quickly and desperately…read more Michelle is a life saver - if you have a hair emergency and have no appointments scheduled or time, Michelle can save your life and have you looking gorgeous. I was so impressed!

HIGHLY Recommend Amanda. She and Jackie did my hair and make up for my wedding (and wedding party)…read more WOW! is all I can say. I LOVED it! She's professional, punctual and talented. She's not only beautiful on the outside but has a warm personality which helped put me at ease. I showed her one picture and she totally made it happen. I hope to use her services again in the future! Thank you Amanda and Jackie! xo

Amanda did my hair and makeup for my wedding and it was beautiful. She also came on site and helped…read moremy bridal party to look their best. She was on time, professional and friendly. She made my wedding day less stressful by her calm demeanor and caring attitude. Amanda made sure to cater to what I needed as the bride and consulted with me on what look I wanted for my wedding day. My hair and makeup looked beautiful and my bridal party did as well. I would highly recommend her to any bride. Thanks Amanda for helping to make my wedding day special!!!

I had a Groupon for cut and style from Claudia. She did…read moresuch a fantastic job that I am now a regular. She's a pleasure to talk to and really cares about my opinion and how I want my hair. I can't say enough good things about her. She's fast and friendly so it's not a chore to get my hair cut. Factor in how reasonable her prices are and WOW- she's a gold mine. If you're looking for someone in the Klein area - she's the one!

I bought a full highlight on groupon, and paid an additional $102 to add low lights. My hair looks…read morelike it was never touched! I contacted her to let her know how unhappy I was and it doesn't look like I spent $200 to high & low light my hair and I needed it fixed. Her response...I fulfilled my Groupon obligation. She will not do anything to fix it, I told her while I was there that it wasn't done properly and she said it was just poor lighting in her salon!!! Worst service! First and last time I will go to such a horrible place! I will post pictures of my hair to show everyone she did it fulfill her obligation!! I'm reporting to Groupon, better business bureau, and Paypal. Don't let her steal your money too! Stay clear of this place!!

Uptown Salon: A Downturn in Service!…read more I am absolutely livid and utterly disappointed with my recent experience at Uptown Salon. I booked an appointment well in advance for my mother to get her hair colored and styled for a special occasion. We were both really looking forward to it, hoping for a bit of pampering and a confidence boost. From the moment we arrived, it was clear that things were not going to go smoothly. The salon was chaotic, with stylists rushing around and clients crammed into every available space. Despite having a scheduled appointment, we were left waiting for an unacceptable amount of time. Then came the real insult. After nearly an hour of waiting, we were informed that, due to some "unforeseen circumstances" (which sounded suspiciously like overbooking), they would not be able to color and style my mother's hair after all. Let me repeat that: they couldn't do the service we had booked and waited for. No apologies, no attempt to reschedule, and certainly no offer of compensation for our wasted time and ruined plans. My mother was incredibly upset, and frankly, so was I. Uptown Salon's complete disregard for their clients' time and appointments is appalling. Their lack of professionalism and basic customer service is beyond belief. If you value your time and want to avoid disappointment, I strongly advise you to take your business elsewhere. This salon is quite a scheduling disaster.

Always leave satisfied. My first appointment was with…read moreJackie and she took my hair from 10 shades of pink and blonde to brunette. My second appointment was also very good and it was done by Arabella I think her name was and May. These ladies know how to cut and style. The atmosphere is chill and calm you just feel at home sitting in the chair. I love the front desk reception and all the work they do to make you feel comfortable and happy.