Daisy and James are very attentive and always ready to help. Unit is nice, gorgeous pool area with…read morethe best sunrise views.

Don't clean stairwells or breezeways the valet trash company is a joke. Sent multiple notices about…read morevomit in the stairwell and it was never handled still to this day months later. The gate is always broken which resulted in my car getting broke into a few weeks ago. Super strong smell of weed constantly from upstairs neighbors that the apartment won't do anything about. Pool has been closed over 2 weeks and there is never anyone inside of leasing office.

I loved living here, evrything was great however the biggest downside was that the prices for these…read moreapartments are wayyy above what they should be for the size that they are. I understand it's a "luxury" apartment but I don't really see the luxury in anything bc every other apartment offers the same thing. Of course they're nice on the inside but the prices aren't worth it. I hated that I had to move out of here bc I really did love it but I just couldn't get w the prices. I found a 2br in Fort Worth for CHEAPER than a "luxury" 1br at 3sixty flats. So unfortunate ):

Lived there for a year, was affordable and a new built. The…read morestaff is very helpful and nice. Clean apartment community.

I have enjoyed living here. Everyone is nice and most importantly, super helpful. Last week, I had…read morea dead battery in my car. I was only able to make it to the corner gas station at 287 and had to leave it there while I went to work, when I came back I mentioned it to our maintenance guy, Jose. I was just hoping he had some jumper cables or something He told me to give him a minute. about 10 minutes later, he picked me up in his car drove me to the gas station got my car started for me, and I was on my way. anytime I have needed help he's always been there at my door within a few minutes. I really appreciate him and the rest of the staff. This was my first experience living in an apartment complex so if I ever have to do it again, they're gonna have a lot to live up to. Jennifer

I rarely leave negative reviews, but I feel like other people deserve to know what they're getting…read moreinto. My air conditioner went out on July 25, and as of today it still has not been repaired. I've called the office multiple times, and every time I'm told they have no ETA for when it will be fixed. I even contacted the management company directly and never received a call back. The average temperature this past week has been around 103°F, and I have children living with me. Despite that, I've gotten absolutely no sense of urgency from management. Their only solution has been to provide a small portable air conditioner in one bedroom while the apartment reaches 86°F during the day. At those temperatures, the apartment is uncomfortable and, at times, nearly unlivable. I'm paying $1,600 a month in rent, yet I've had to spend three nights in a hotel just to escape the heat. Not once has management offered any assistance, compensation, rent credit, or even acknowledged the financial burden this has caused. The lack of communication and concern for residents is incredibly disappointing. Things break--I understand that. What I don't understand is the complete lack of accountability, communication, or urgency. No one can tell me when it will be fixed, and no one seems willing to take ownership of the situation. This property has changed management over the last few months, and unfortunately, the decline in service is obvious. I will not be renewing my lease, and I absolutely cannot recommend this apartment community to anyone. If you're looking for a place where management responds quickly to serious maintenance issues and values its residents, I strongly suggest looking elsewhere.

Callie, Daniela and Shawanda, made our experience great here. We visited several places in the area…read moreand Bexely on Main gave us a 5 star treatment as we toured the property and all its amenities. From a state of the art weight room, to a semi-private mailing area to a beautiful pool and outdoor area, the Bexely felt like luxury. Immediately Callie and Shawanda made my husband feel greeted and heard when he toured on his own and then Daniela was knowledgeable when we brought our whole family to see the place. Our unit is still being power washed before moving in, which I appreciate the extra effort to make the place as new as possible before we start living there! All in all, you'll be very welcomed here and likely have a great experience!

I had a 9-month lease with another individual. I moved out. The other individual moved to another…read moreapartment in the complex. First, they transferred the deposit to the new apartment which I did not agree with. They then determined that the other individual needed to pay a new deposit after he moved in and they mailed me the deposit after the 30-day Texas code and blamed us because we did not fill out paperwork that they never sent. They removed monies for urine-stained carpet but did not identify this via the move-out inspection. I would recommend that you find another apartment complex within Mansfield. Not worth their poor management.

The staff here is awesome -- Meredith, Sara, and Liz are always super helpful and so friendly. They…read morereally make you feel at home and go out of their way to take care of residents. The community itself is beautiful, and the lazy river is such a cool bonus! It's the perfect place to relax and enjoy the Texas sunshine. Overall, it's a great place to live with amazing people and fun amenities. Highly recommend!

I've been here a year now. Everything is well maintained. Whenever I do need service, Sara and her…read moreteam quickly communicate and get things done. I'll definitely renew my lease.

Been here going on my sixth year, I like it here and the price is right. My only suggestion is…read moremake sure you get the size apt you want right off the bat. Don't compromise because they don't let get a bigger apt once you move in, that's where you stay. Doesn't make sense to me, but that how they do it. I have the efficiency without the loft. I like it but wish I had gone for the 1 bedroom.

I currently live at Shadow Brook Apartments. I renewed my lease after living here a year and I…read morereally enjoy it. The grounds are well maintained, the staff is friendly and knowledgeable, and quick to respond. The structure of Shadow Brook is a non profit and the apartments are leased for ranges, based on your income (though it IS NOT section 8 housing). They offer efficiencies on up, and are usually on a wait list. They only show apartments on Fridays and do not always have one to show each Friday, though they do have a photograph album of model apartments and floor plans. Initially I was nervous to rent an apartment without seeing the unit first, but I couldn't be happier. With the option I chose (the loft style 1 bedroom) I have plenty of space and am able to live on my own affordably ($490 a month rent). Many of my friends and classmates pay nearly double to live, in many cases, a worse complex. When I moved to Arlington and told people I live at Shadow Brook I usually got an odd look, and some informed me that it used to be bad, but that was before Foundation Communities bought it a couple of years ago. Today, I have never felt unsafe nor have I worried about being ripped off or felt like my neighbors were shady. Upon my renewal they cleaned my carpet for free, they offer residual pest control and special request pest control visits each Wednesday (at no additional charge, without limits) and they use ABC Pest and Lawn. In the back of the complex is a boys and girls club and at tax season United Way sets up and helps you file your taxes for free. At least once a month they have a "produce day" where fresh produce can be bought at a good cost in the front of the building. Its close to UTA (actually a shorter bike ride for me than a drive due to the traffic on Cooper) and well located. I will renew again next year if it continues to be the wonderful property I have enjoyed.

Kevin is a huge help. He is always friendly and ensures that any issues are taken care of.read more

I want to thank our former apartment complex for confirming that apartment living is not for us. We…read morerecently received our final balance from Reveal Lake Ridge Apartments (7402 Lake Ridge Pkwy, Grand Prairie, TX 75054), and I would not recommend this property. Our rent exceeded $2,200 per month once various added fees were included. For that price point, the experience did not come close to matching the "luxury living" image that is advertised. One big issue was noise. The walls are extremely thin, and we could hear nearly everything our neighbors did, which made it difficult to enjoy the apartment. While the amenities look nice on paper, they were often difficult to enjoy due to overcrowding and lack of upkeep by other residents. Maintenance was another major concern. Our air conditioner failed and began emitting smoke, filling the apartment. Maintenance "repaired" it twice by refilling refrigerant. I used to work in HVAC and since AC systems are closed systems, the repeated loss of refrigerant suggested a leak, which was not addressed until the third incident even after repeatedly explaining this, when the unit was finally replaced. We also submitted multiple maintenance requests for the key fob readers along the back walkway, which never functioned properly. Tickets were repeatedly marked as completed, yet the issue was never resolved--even on our final day. This raised safety concerns, as the doors could not be reliably secured. Cleanliness and security were ongoing problems. The parking lots frequently smelled of drugs, trash was often left around the property, and dog waste was common. Security measures felt ineffective: exterior gates frequently did not close, building entrance doors were tampered with, and my wife was harassed in the parking lot. When concerns were raised with the office, communication largely consisted of automated responses from their AI assistant stating the issue was being "escalated," without visible follow-up. The leasing office even went as far as to blame the residents. Finally, rule enforcement felt inconsistent and contradictory. Flyers outlining community rules did not match posted signage, and enforcement appeared selective. We observed certain residents receiving violation notices while others openly violated the same rules without consequence. We caught this red handed on our doorbell camera and it was reflective of rules only being enforced upon certain demographics. When this evidence was sent to the leasing office, they quickly tried to save face but it didn't last, they quickly returned to their preferred ways. (Those welcome mats/signs of those preferred demographics in building 3 are still there but hey, that's against the rules, right?) Overall, this property did not meet expectations for the price paid, and our experience left us disappointed.

Horrible experience overall. RAM partnership has a "C" rating with the BBB.Don't believe the fake…read moresmiles on their faces in the front office. It's all about collecting as many application fees as they can, even if they know you will not qualify upfront. Beware! Don't lose your money on nonrefundable application fees! Just to be left hanging with no apartment and out of a chunk of money.

I scheduled online for a tour. I showed up and was asked if I scheduled online. I replied yes. I…read morewas then informed that there were no units available, no units to show and that if I was truly interested I could pay $100 to get on a 6-9 month waiting list. Driving through it seemed like a nice property but the way the scheduling process was handled if there was availability I would not consider it. It's apparently a known issue that interested parties are scheduling online. There should be a phone call or an automated message on the site informing people before they try to schedule. I drove from Farmers Branch to view this property.

I have messaged management about stepping on tack nails from my worn out carpet 3x. They do…read morenothing. Now, my fridge keeps freezing over and the maintenance guys come by and do what they can and a couple days later it's back to the same thing. I was told a new fridge is coming but that was a month ago. Good keeps freezing in the meantime. I like living here but getting problems solved is a headache...and foot ache!

The quality of life diminished over my time in the complex..There are noise issues, people parking…read morein your paid spaces, threats of fines for new guidelines when a new company takes over the complex..Its hard to engage management with a concern as the representative change fequently and they can somes treat you very crass when you has a concern..My vehicle was scratched a few times and I had a major issue with a neighbor..I eventually ended calling the cops, they told the neighbors and pretended like I was troublemaker..They come off as caring but once you sign the contract, it's all about money, money, money. GO ELSEWHERE..the picture show the other side of this place...