Been here going on my sixth year, I like it here and the price is right. My only suggestion is…read moremake sure you get the size apt you want right off the bat. Don't compromise because they don't let get a bigger apt once you move in, that's where you stay. Doesn't make sense to me, but that how they do it. I have the efficiency without the loft. I like it but wish I had gone for the 1 bedroom.

I currently live at Shadow Brook Apartments. I renewed my lease after living here a year and I…read morereally enjoy it. The grounds are well maintained, the staff is friendly and knowledgeable, and quick to respond. The structure of Shadow Brook is a non profit and the apartments are leased for ranges, based on your income (though it IS NOT section 8 housing). They offer efficiencies on up, and are usually on a wait list. They only show apartments on Fridays and do not always have one to show each Friday, though they do have a photograph album of model apartments and floor plans. Initially I was nervous to rent an apartment without seeing the unit first, but I couldn't be happier. With the option I chose (the loft style 1 bedroom) I have plenty of space and am able to live on my own affordably ($490 a month rent). Many of my friends and classmates pay nearly double to live, in many cases, a worse complex. When I moved to Arlington and told people I live at Shadow Brook I usually got an odd look, and some informed me that it used to be bad, but that was before Foundation Communities bought it a couple of years ago. Today, I have never felt unsafe nor have I worried about being ripped off or felt like my neighbors were shady. Upon my renewal they cleaned my carpet for free, they offer residual pest control and special request pest control visits each Wednesday (at no additional charge, without limits) and they use ABC Pest and Lawn. In the back of the complex is a boys and girls club and at tax season United Way sets up and helps you file your taxes for free. At least once a month they have a "produce day" where fresh produce can be bought at a good cost in the front of the building. Its close to UTA (actually a shorter bike ride for me than a drive due to the traffic on Cooper) and well located. I will renew again next year if it continues to be the wonderful property I have enjoyed.

Daisy and James are very attentive and always ready to help. Unit is nice, gorgeous pool area with…read morethe best sunrise views.

Don't clean stairwells or breezeways the valet trash company is a joke. Sent multiple notices about…read morevomit in the stairwell and it was never handled still to this day months later. The gate is always broken which resulted in my car getting broke into a few weeks ago. Super strong smell of weed constantly from upstairs neighbors that the apartment won't do anything about. Pool has been closed over 2 weeks and there is never anyone inside of leasing office.

Loved these apartments right from the start..Management is everything and so much more.. I suggest…read moreif your looking for a quiet nice beautiful environment move to the Oaks of Arlington..

I had a wonderful leasing experience with the property manager today. I recommend this community…read moresolely based on the friendliness of the manager. This trait is hard to find!!

I loved living here, evrything was great however the biggest downside was that the prices for these…read moreapartments are wayyy above what they should be for the size that they are. I understand it's a "luxury" apartment but I don't really see the luxury in anything bc every other apartment offers the same thing. Of course they're nice on the inside but the prices aren't worth it. I hated that I had to move out of here bc I really did love it but I just couldn't get w the prices. I found a 2br in Fort Worth for CHEAPER than a "luxury" 1br at 3sixty flats. So unfortunate ):

Lived there for a year, was affordable and a new built. The…read morestaff is very helpful and nice. Clean apartment community.

Hi, stayed in this apartment for a couple of months now and I have loved every part of it. The…read moreexpectations are met here in the leasing office is great and very reasonable. I love it here.

I was attracted to the price, location, size of the 2 bedroom apartment. When I mentioned location,…read moreI'm literally minutes from everything, HW20, Walmart, Restaurants, The Mall, tons of specialty shops. My interaction with the staff during my move-in process was a 10. I'd like a more updated gym because I had plan on dropping my gym membership, but doesn't look like it going to happen. Over all I give this location a 9 out of 10.

Do NOT move here unless you are on a top floor. These apartments are cheaply made and the walls are…read moreobviously thin. If your neighbor's alarm goes off, you will hear it. Ask about your upstairs neighbors first. I've been complaining about running and stomping over my head since I moved here in December and they can't do anything but try to "document" it, which is hard to do since it's not party noise. They claim to have a community attendant who has never shown up to investigate the noise I've complained about. Now, the noise line says they can only come out if the noise is happening at the moment. The office staff have come by and tried to listen for noise, but if it's not happening when they stop by, it's not a problem. I'm paying too much money to deal with noise every evening. Skip these apartments and find another property. Oh, and they will let you transfer units for a ton of money. Scam! Save yourself.

Front desk Lady was very rude, the lady without glasses , we were inquiring in a 1 bedroom apt…read more Walked in while she was eating which I understand, saw the other receptionist which was ok I did not mind waiting. Then she starts hollering from across the room , asked what day we were looking to move. It was either 2 weeks before or ahead. Did not want to hear me out on the date I needed. Rolled her eyes. Got apartment somewhere else.

Living at Creekwood Apartments on Pioneer Road in Irving, TX, has been an absolute nightmare. I…read morelived there for three years, and the experience was completely unsatisfactory. For starters, there was hardly ever any hot water. Multiple complaints to management went unresolved, leaving me to deal with cold showers most of the time. The dishwasher in my unit never worked--not once in three years! Despite submitting maintenance requests, nothing was ever fixed. It's clear that management has no interest in addressing basic maintenance issues or providing a decent living experience for their tenants. On top of that, the property feels completely unsafe. Packages were frequently stolen, cars were broken into, and I even heard of motorcycles being stolen right off the property. The lack of security is alarming. If you're considering moving here, I strongly urge you to think twice. Between the lack of basic utilities, unresponsive management, and the constant feeling of insecurity, this place is not worth it. Save yourself the headache and look elsewhere. Do yourself a huge favor and move to Las Colinas u will forever thank me. Entire different world on that side of town.

I reported my air conditioner not working and Jose was here first thing to fix it. You saved me…read more You are always so welcoming and friendly. You fixed it in a flash. I'm so thankful for you.

Nice apartment complex that is considered on campus housing for UTA. The rooms are well maintained…read moreand the maintenance always comes quickly when problems arise. There are routine checks to make sure that air filters are clean in each room. Only downfall is that the waiting list is always extremely long for these sets of apartments (Meadow Run, Arbor Oaks, and Timberbrook), but these guys always make sure that the apartments stay in top shape for anyone living in them.

Love this place, I'm not sure why ratings are low. The only "bad" thing at these apartments is the…read moreparking, parking gets full quick and there's probably more cars than parking. But honestly it really hasn't been an issue lately, it's only when it's a full house I guess. I really love these apartments, they are always hosting events and spoiling us! We got a good deal on these apartments and I can see me living here longer than the other apartments. Maintenance is always cleaning and taking care of the apartment, taking our trash and everything. They have a library and the pool is open all season along with the gym open 24/7. Lots of studying areas and even providing drinks and cookies for people who enter the lobbies. You also have mini lake where you can fish! With some walking trails. It's a very quiet area and only less than 2 mins to go to Costco and highland parks. I wish the city would make sidewalks to go to highland park but it's still possible to walk! Also I haven't encountered any bugs at this complex (others would always have a issue ‍)

I toured a one-bedroom apartment today and had such a great experience. Tracee was absolutely…read morewonderful! She was welcoming, knowledgeable, and took the time to answer all of my questions thoroughly. The property itself is very clean, quiet, and located in a nice residential area, which made it feel peaceful and well-kept. The entire leasing team was friendly and honest, and I never felt rushed or pressured to apply -- which I really appreciated. The property truly speaks for itself. If you're relocating or searching from out of town, this community is definitely worth adding to your list to tour!

Our apartment was turned over to us dirty. No cleaning had been done at all. Had Rats (WOOD Rats)…read morein Year 1 & 3. Stone Countertops aren't seated properly & never were -- pieces of stone missing. Overall rent escalated DRAMATICALLY in Year 1. From $1325 up to $250 more. The value for the price just isn't here -- if you need things fixed FAST...do not move here. If you can't fix some issues & deal with pests on your own pretty much...don't live here. We've been here 3.5 years, almost 4 now & we wanted to get out after our SECOND lease term, & had planned to move, until COVID hit. We stayed one extra year post-COVID to let things reopen as much as they were going to, & now are moving out of State completely. This place is right at the intersection of FA&FO & there are sirens & gunshots CONSTANTLY at this time (Dec 2023) as well as high speed racing & cop interceptions all night from 1AM until basically the Sun rises. Right now...I couldn't recommend anyone actively choose this over other newer built buildings very nearby here...that cost just as much. Definitely skip this one.

This is a negative five star rating -5 Don't move here, it's…read morenot worth it. These people are all about getting you in the contract, once they got you it's over, from that point on their word means nothing. Chris Johnson is meant to sell you on moving here, once you move here, he literally can not help you solve anything there. He is solely meant to sucker you into moving in. Once you get suckered into moving here, Michelle the manager is the definition of incompetent, never will admit when wrong, just gets rude & uses that lovely contract against you. Again don't move here! If your thinking those two won't be a problem for you, the head person Heather Battle as sad as it is, a liar and will do anything to make sure the apartments gets every penny out of you, instead of making sure you as the renter your happy and comfortable about your living situation. A lot of the world is filled with greed, I'm forewarning you this is one of those places. They do not care about your happiness, it's all about the money. So BEWARE of choosing this place. Explanations of pictures is below, if you need any more information of why this review is -5 Stars. Sewer coming up through our bathtub, it didn't happen once happened 4 times. So we went through bath mats, and plunger bc the first time they came, they used our plunger instead of bringing their own completely ruined it so had to buy another one. At that point I had asked for $200 off rent that month bc it happened in March beginning of Covid. Later that month, they figured out they only way to fix it was put a huge hole in our livinging room which remained uncovered with dirt in our house for 3 days and was not fixed until we asked for the whole month free. That's when finally they sent people to fix it, & then said bc they already agreed to the 200 off , no way they could give us the month free. Again all this happening right when COVID started. They are cut throat and heartless, you can move here but just keep all this in mind. Just Horrendous Management!