A friend took me to this little local pet store for the first time and the people are so friendly…read moreand helpful. Looking around the store, you can tell that they really care and know about pets. The store is packed with a lot of things from bird food to dog toys. They even have dog strollers as well as dog toy puzzles. Items are reasonable priced and lots of free parking.

Fabulous customer service. Ordered an item in for me, communicated clearly about when it would be…read morein AND even offered to deliver it! Keep up the good work!

Superb customer service. Ordered dog food and received a call the day it came in. Very friendlyread more

I usually wouldnt talk about a pet store in a different city but we stopped in here while in…read moreVictoria checking out the Cook Street Village. The staff is very knowledgable and friendly. We ended up buying things for both our dogs as they had good ideas and explained how to make them work. If I lived here it would be my good to pet store

My dog has been going here since she was a puppy for daycare and grooming. They treat her like…read morefamily - they play with the dogs, walk them twice a day, and provide excellent advice that has saved me visits to vet. On two grooming occasions, they checked Charlie's teeth and alerted me to an issue that I couldn't see and could have become much worse if it was not dealt with. I trust this place with my furball.

I took my Yorkie there and asked for his hair to be cut short before he was having surgery. She cut…read moreit so short even his eye lashes were gone. I didn't recognize him. No Yorkie should be cut this short. He looked like a chihuahua. He was in so much pain from the razor burn that he couldn't sit or lay on his belly for hours. I put cold clothes on his tummy to try to help with the burn. He shook for 24 hours. I wasn't going to complain because I took me previous dog there and I always had good experiences but who ever is grooming there these days does not know what they're doing.

Absolutely fantastic experience for our amazing Goldens! Lisa is AMAZING! She is incredibly…read morepersonable and grooms our Goldens to perfection! We have tried other groomers in the past but found Darci's Groom Room to be the very best! We highly recommend! Penny Roninson

These folks are amazing and I can say that without ever having been in the store. I was in…read morequarantine for 14 days and needed high-quality food for my German Shepherd and they talked me through the options on the phone. They took my order on the phone and did a contactless delivery - it was super easy and painless. Subsequent orders have gone well and they have been great at giving me options for other foods my dog might enjoy. They're very friendly and accommodating on the phone. This place is my go-to store for quality food for my dog (they can quickly order what is not in stock!). Good job, Four Paws! And thank you for being so accommodating. I am now a loyal customer.

What a wonderful place! We needed a place for three nights since our place in Victoria was not dog…read morefriendly. The setting is lovely and clean. The kennels are situated in a grove of trees which would be advantageous in the summer. Our Springers got a private kennel area consisting of 8'x10' indoor and an 8'x10' outdoor space. Twice a day they got an hour or more of exercise time in a large yard with the staff. The gal who helped us was sweet; the kind of person who loves their job. The prices were ~$20 less/day than we found in Victoria. I think it was about $40/day for both dogs at Puppy Love. The kennels are conveniently located on your way into town from Swartz Bay and we felt that the drive to pick them up was worth it even though we were heading out to Port Angeles. We would definitely recommend Puppy Love!!!!!

They have been grooming my Coton for 4 years now and they are wonderful! I am always happy with his…read morecut, and if I ever do have any concerns, they are quick to reply and offer help. Very friendly service!

Great Grooming Team at Doggy Styles. Tanya is incredible. She has a definite talent with senior…read moredogs, and dogs who are anxious. The team is very fast, competitive and friendly. I highly recommend them. Thank you Tanya & team for all the help throughout the years.

So happy to have found this grooming outfit. Originally working out of home. Been in Saanich for…read more3 years. We needed a new groomer for our mature (over 17 years' old) Cairn who has been used to having home grooming for some years. I was dreading the search...and Victoria has various grooming places, but they are heavily booked most without spaces. I found the perfect place. Booked an appointment. Dear Dog had a bout of bad health which meant she couldn't attend the pre-booked appointment. I just about gave them the right amount of cancellation notice. They were VERY patient with us and understanding. I re-booked a few weeks' later. She was looking pretty shaggy by then. But at least a lot healthier. Our groomer was the lovely Kaylyn. I knew, walking through the door, that this was a good place. Sweet pegs up behind check in with dogs' names being attended to and their leads. Some separate areas (at least one) for dogs older and less sociable. Ours was waiting there for us on pick up. It looked very clean, tidy and welcoming. We felt confident leaving Olive. Returning over 1.5 hours later. What a treat that was. We'd found our dog again! One of the best cuts I've seen for a very long time. She wasn't nervous or upset. It was easy to see that she was relieved to have a lot less hair and to be able to see better. Tail wagging operative! I've re-booked and we'll be back in 5 weeks. 100% recommended. Be patient about their getting back to you (ideally by text). They are a busy shop, but always get there, just may take a few days longer than you'd expect. Worth the wait imo.

Caslyn and Co. are amazing! Pets are pampered and calm in a clean home like environment.read more