We absolutely loved it here. The couple that owns it does a wonderful job running it. They are…read moresuper helpful and give you all kinds of great information to make your stay that much more special. Our beds were super comfy and we loved our room! We will definitely be back and will stay for much longer next time.

If you're considering staying here, I think it's important to share an honest experience so you can…read moremake an informed decision.Our issue started when the ferry service was canceled for the day, which was completely out of our control. When I reached out for assistance or some level of accommodation, Amanda's response was to "just take a plane, it's only an 8-minute flight." For a family of four, that's about $70 per person $280 one way with no guarantee of getting a ferry back. That could easily turn into another $280, bringing the total to $560. That's not a small or casual expense, and it felt unrealistic to suggest it so casually. What made this more frustrating is that I wasn't even asking for a full refund. I was simply hoping for some understanding and a reasonable accommodation given the situation. As a comparison, the car rental company we used showed genuine care without me even asking, they refunded 75%. That level of consideration stood out. In contrast, the response I received here felt dismissive. Instead of acknowledging the situation or the financial impact, it felt like assumptions were made about what I could afford. That's not the kind of customer service you expect when traveling with your family. Just something to keep in mind as you plan your stay customer service and empathy matter, especially when things don't go as planned.

What can I say about this place…read more.. We've waited for 3 months to eat here. Once we settled down in our new place we decided it was time! We had the shrimp "all you can eat" as our main course, and conk fritters, and mozzarella sticks as appetizers. We also had a few cocktails. The appetizers were great, and the rum punch was by far the best, and that's where it went from having to having . While I was enjoying the shrimp, I bit into a plastic bag, I didn't make a big deal out of it. I just ordered another. And then I chomped down on another pice of plastic. The waitress was kind enough to take my meal of the bill. But never apologized, she just laughed it off. She was great, we did have to ask for more water a few times. I would recommend this place to travelers, it's a great location, and pretty good drinks.. And the VIEW IS EPIC!! A little dark but other then the plastic... Everyone else's food was spectacular!!

I will start by saying my boyfriend and I are avid travelers. We like good quality but also don't…read morewant to blow the bank and try to find a happy medium. We just returned from Vieques and are eagerly planning our next trip there! We stayed with Joe and Mimi and it was HEAVEN. From my first email exchange (after EXTENSIVE lodging research) I knew we had found our place to stay. When we arrived at their Casita, I hugged Mimi - she already felt like an old friend. Their place is ADORABLE, clean - perfect and has EVERYTHING you could possibly need during your stay from beach gear (chairs, umbrellas, coolers, etc.), aloe vera, bug spray, cozy towels, a fridge, coffeemaker, maps, great books to read, even yahtzee and scrabble. Seriously, you can pack light because they make everything SO comfortable and enjoyable. Great garden area and patio which you are welcome to use and enjoy... They are LOVELY people - really do feel like new friends. Joe and my boyfriend Brian bonded over beer and music while Mimi and I talked about everything else... We hung out with them on the Malecon and back at the casita - they were friendly and available but also let us enjoy ourselves - it was the perfect balance. Finally, on our last day, I had arranged for a publico to take us to the ferry but the driver never showed but Joe and Mimi had waited to make sure we got off okay so they saved the day and Joe took us to the ferry dock so we didn't miss our boat! Stay here... www.enchanted-isle.com/byowner/jaimes.htm We will see you as soon as we can Joe & Mimi! Best, Kimberley & Brian

Mixed feelings. So if you have a family with minor children, there are no nice hotels in Esperanza…read more All the nice hotels are for adults only. I ended up choosing this location because it was a 3 bedroom unit with a kitchen. We were not there long enough to use the kitchen, just the fridge. The rooms were dated and more like a cabin feel. It's a house converted to hotel. There was hot water, air conditioning, and a fridge. That's all you need in Vieques. It's so beautiful in this island that even camping out would be a great experience, but probably not if you have kids. Saw a few young couple do it and I was kind of jealous. It's very close to El Malicon. Great for an evening stroll. There's a nearby watering hole next door that gets a little wild on the weekends. By law it ends at 10pm and 11pm on Sundays, so not bad if the kids are trying to sleep. The price was kind of high, but everything else was booked. When you call the hotel, they don't really budge on changes to the reservation. Use Hotels.com or the like. They are more flexible with them. They have a pool, but I never used it. Who needs a pool when you have one of the most beautiful beaches in the world nearby. Rent a car for this adventure so you can drive to local beaches. The hotel lets you take umbrellas, lawn chairs, and coolers for your beach day. Nice accommodation for the guests. The person that checks you in is a cool elderly man, but with an attitude. Be cool and he'll be cool. He started by talking at me and in the end we were super cool. Don't take his attitude to heart. I'm sure he gets a lot of families with attitudes and that's just his armor to it.

Easy check in and close to the water and some amazing restaurants no matter the time of day!read more

We stayed at Hector's By The Sea last week and were blown away by the experience. The setting is…read morepostcard picturesque, and Hector and Mary's hospitality is unmatched. The property is accessed by a private dirt road, and slopes gradually down to the water. There is about a 10 ft rock cliff, and the beachfront is spectacular and relaxing. If you feel like stretching your legs, Vieques' beautiful (and notoriously hard to find) black sand beach is about a 15 minute walk down the beach. The pool and hot tub are serene and perfect for unwinding at night under the stars, and the gazebo has sweeping panoramic ocean views. During our stay, our rental car broke down (Martineau Rentals), and Hector was instrumental in getting the company to provide a new vehicle. While we were waiting on them to arrive, Hector and Mary invited us into their home and made us a drink. They are the nicest people on the island, and Hector's By The Sea is the best place to stay in Puerto Rico.

Hector and Mary are very friendly and have a choice spot with an ocean view, totally awesome! My…read morewife and I highly recommend this gem in Vieques. Hector and Mary will help you with all the inside knowledge that one will need to operate cheaply and efficiently in Vieques.

Great atmosphere and Sunday brunch is the best on the island, staff was friendly and knowledgeable…read moreenjoy everything , highly recommended

DO NOT STAY HERE!!! DIRTY, UNPROFESSIONAL, DARK, NO WIFI…read more We were only here for one night and encountered an OBSCENE amount of issues. The main ones including lack of cleanliness, an infestation of insects (spiders, at least 40 mosquitos in our unit, termites, a cockroach, and tons of dead millipedes in this tiny place), URINE in the toilet when we arrived, a very unpleasant, stifling smell of bleach, completely unreliable WiFi, and the bedding and pillowcases did not appear clean. It was also MUCH smaller than the pictures in the listing. We slept on top of some clothing we brought and the dirty (but cleaner than the sheets) towels from the bathroom for two hours before waking up at 5 am to leave. It was not the trip we'd hoped for at all. We really wanted to work this out with the host, Samantha and not involve Airbnb or publicly express our experience, but we've been left with no choice. We wrote Samantha on Airbnb the night we encountered the issues and the next day (day we left). No response. We called Tradewinds (the B&B this is in) six times over that next week to rectify the situation, but Samantha never returned our calls. We emailed her after a week of no responses with all the photos we'd originally sent and a request for a conversation. She finally responded and told us to write this all in the Airbnb chat. We did. She never replied and denied our refund request. She wouldn't offer us anything and ignored us completely. Our stay itself was worth one star, but we didn't expect this customer service to be so disheartening. We've never had a stay or experience like this and have stayed in $10 hostels that were cleaner and nicer and we paid $200 for this! As a business owner/host, I would never let my guests get to this point - let alone have the experience they had. We are extremely disappointed in every bit of this experience. There are much cuter, cleaner and kinder places to stay in Vieques.

I absolutely loved this place. The house itself is adorable. The apartment was everything we…read moreneeded. I really appreciated how clean it was. AC in the bedroom was sooo nice. The bathroom was super nice, loved the spacious shower with amazing water pressure. Joe, the owner, could not be any more hospitable. He is SO NICE. He even had a stash of beach chairs, floats, coolers, etc for you to borrow. I recommend this place so highly! Will absolutely be returning.

I will try to keep this as short as possible as we are currently staying here and still in the…read moremiddle of vacation, but I am so disappointed that I have to write the review now. Overall for the price, this place is worthwhile if you are on a budget. Nothing fancy and it's clean. New owners, Kurt and Kelly, bought the place 7 months ago and are in the process of making renovations. Our initial impression was great. Everyone we came across was very nice and pleasant (except for Kelly, one of the owners, which I will get to). We stayed in room 5 closest to the kitchen/bar area. First morning, we are woken up by workers talking loudly outside our door and slamming doors (the doors were swelling due to the humidity, so understood). We approached Kelly to ask if we could cancel the rest of our stay after telling our story and she directed us to speak with Kurt. (Side note: my wife is pregnant and this is our babymoon and all we want is to be able to sleep in on our vacation) Her attitude was borderline annoyed and passive aggressive. Kurt told us we could cancel but he could only refund us 100 dollars for our 5 night stay. Ok, no problem. He then offered to move us to another room away from any potential noise. Sweet! We chatted him up and he was great. Very accommodating. So we move into the room and everything seems ok. We go out for the day and come back to our air conditioning not being cold at all. We wait a few hours to see if it improves but it's still barely cold. It's extremely humid here right now and 85-90 degrees and the windows to our room are not sealed completely (blinds). On the way out to dinner. I approach Kelly nicely with a smile and ask if she can have someone check out the air conditioner. She blew me off completely and asked if we left the air conditioning running all day. Call me crazy but are we really expected to turn the AC off in a room we are paying to stay in which was advertised as having AC?! What if we wanted to stay in the room all day? Were we supposed to sweat ourselves into misery? Not to mention but when we returned from our excursions the AC was ironically set to FAN ONLY. She then proceeded to tell me the rooms originally didn't have AC and that they put them in (not sure what the point of that was) and that's the way the air conditioners are (apparently not cold at all). She then told us she could put us back into our original room which was just patronizing at that point and unnecessary. If this is the attitude any owner is going to take with their guests, the business is going to fail. Air conditioning that works (if you're going to advertise that you have it) and being able to sleep past 7AM shouldn't be too much to ask for. There are plenty of people that are going to be much worse to deal with than us. Save yourself the time and stress on vacation, spend some more, and stay at the malecon or hacienda tamarindo if you come to Vieques. Kudos to everyone at Bananas, but Kelly is the problem.

Pretty gross for what they charge. I have stayed in many hostels which are much nicer. I don't want…read moreto wear shower shoes and be afraid to put my bags down if I am paying this much. Good location across from water.

No customer service. This could have been a great stay, however, the front desk staff was below…read moreincompetent. Vieques is a gorgeous island and deserves the best hospitality which Hix Island is not offering. You can drive by and check out the architecture, but I do not recommend spending your money here. For staying in Puerto Real, book at Finca Victoria. For a more lively experience, book at El Blok in Esperanza.

AVOID STAYING HERE BY ANY MEANS NECESSARY!!!!…read more While I am aware of how hard the travel industry has been hit due to Covid it is saddening to see that customer service has been affected this greatly and my party and myself will not be returning to stay at Hix accommodations around the world. This is why... My party and I unfortunately had the worst experience when we stayed at Hix Island House in Vieques and strongly advise potential vacationers to book at other accommodations in Vieques (Such as El Blok). We felt that the listing on Expedia where we booked our stay through was very misleading since none of the amenities mentioned were actually available, such as the pool and yoga. The property felt like a ghost town with us only being able to communicate with the manager via phone as even reception hours were inaccurate. In addition, the only other guests staying at the time mentioned they received an email that the pool was broken and we were never communicated until we brought this up to management. To make matters worse, my friend had an injury happen at Hix Island House in the horse floor fence. While it had a sign to hold onto the rail, there was a pole sticking out of the wall that the rail was on which made my friend have to walk around the pole and have her fall through the fence. While we booked for 2 nights we only stayed one night after this ordeal and when we requested a full refund due to all the reasons above, the hotel through Expedia only approved a partial refund. Even after pleading our case to why a full refund should be given no acknowledgment/ at the bare minimum an apology was made by management of Hix Island House or Expedia.

My boyfriend and I were in Puerto Rico for 7 days and had spent 2 nights at Acacia Guesthouse on…read moreIsla Vieques. It was the best accommodations we've had on our trip. Acacia Guesthouse was located in a quiet neigborhood in Esperanza (the south side of Isla Vieques). It was about 3 blocks from the beach and a string of waterfront restaurants. The super friendly proprietors, Douglas and Jose, greeted us at the gate as our "publico" arrived. The accommodation was SUPER CLEAN and airy. Our Favorite Amenities - The 1 bedroom guest suite came with a galley kitchen, complete with a full size refridgerator and blender to make your favorite tropic drinks. - Although the bedroom came with air conditioning, the tradewinds combined with ceiling fans were perfectly sufficient. Actually, the lack of noise from a runnning AC had really allowed us to experience the tranquil vibe of the island. - Access to laundry facilities and clothes lines was very convenient after a day of play. - Lovely and well maintained garden and terraces exuded the pride of the establishment. My boyfriend said it best as the tropical breeze lulled us into an afternoon nap, "It feels like home."

This house was very cute and quaint. We stayed there just overnight but it was just what we needed…read more The main strip was a 10 minute walk away (although I wouldn't recommend walking around there at night...too many wild horses, dogs, and few street lights. The place was clean, well air conditioned, and they even had a book nook which I appreciated. My only complaint was that I wish they left out a few more supplies since we left alot of our stuff in the car on the main island. We didn't have enough towels nor did we have enough washcloths. The free wifi was also basically unusable. It connected but didn't worked for us. Everything else was good and i would recommend this place to other people if you're staying overnight like we did.