I really enjoyed the process of picking out the various tiles with Timothy for my bathroom…read morerenovation. Calvin was helpful over the phone when coordinating the delivery and Curt was really conscientious about making sure the tile was carefully stored when he dropped it off.

Thanks, Gil, for your advice. After reading your review I stopped in…read more I had a sample of our Silestone counter. Timothy immediately helped me find several appealing options to go with my sample. I loved his first suggestion but sadly it was outside my price range ($140 sq ft!). He helped me find a lovely dimensional tile with a great artisan style that will set off the quartz Calacatta Gold well. He was helpful with installation suggestions as well: finding a Schluter edging that will compliment the colors. The vibe was mellow and helpful. Unlike other places I have been to, I didn't feel that they needed to perform a wallet biopsy before they answered questions. Can't wait to order my tile and upgrade our kitchen!

With no warning I went in to find they were closed for inventory. Apparently they closed the day…read morebefore and didn't tell anyone, with no remorse or sorry they refused to help me. The salesmen on the floor are the laziest people and do everything they can to stay in their cushy chair. I won't be back

A high quality building supply with huge show room as a bonus. They carry many building products,…read moremany brands of siding, decking, windows, doors, roofing and all accessories at good prices and with great service. They give a discount for cash or check over credit card. I needed a new roof and was able to take the material list from my roofer. Had it all delivered to my roof top in a couple days by a highly skilled crane operator. Top quality roofing shingles in many colors many brands, all mounted on large display panels. They have great selection of underlayments, trim, flashings, plywood, nails, adhesives, skylights and vents. Everything is in stock in the attached huge warehouse. Better service, better materials, better prices, bigger selection, excellent knowledgeable staff, I will never go to a big box store again.

We went and compared prices today, 3 tile shops in one area makes that very convenient…read more They don't have a massive showroom but there are a lot of different tile, marble, Granit, stone examples and the sizes just get looked up in the computer so easy enough. We were greeted friendly and told the lady at the front desk what we were looking for so she checked prices and availability for us. The lady was only able to give us a retail price and recommended to have our builder call and get a wholesale quote. The other lady at the front noticed what we were looking for a d helped looking up if our builder has an account with them and when they found out that he did made sure that we take a sample tile to be able to show him. Very professional and friendly just like how we are used to in the south, we like to be back for sure

Talk about frustrating. They are not open during hours that regular people can even get there. We…read morehave jobs too! They have a sign on the door suggesting you call for an appointment, so I did so. A week later, I have yet to receive a call, even though I have called back two more times. I guess they don't want my business. No worries ... they won't get it ... and I suggest you not give them yours either.

I absolutely LOVE this place! They have everything (and many things I'd never expect them to have)…read moreand they give EXCELLENT CUSTOMER SERVICE!! Emily is fantastic and truly works hard to give the best service. I hope you'll consider them for all of your landscaping and gardening needs.

I needed some help returning a step down transformer to the manufacturer. Sydney at the site one…read morelandscape could not have been more helpful.

We worked with Karen at Gennett to select the flooring for our new house. She was very…read moreknowledgeable and helpful. She educated us on different products, woods and made suggestions for our house. She was very polite and let us talk thru what we really wanted. She helped us choose the perfect floor and we are very happy with the results. Thank you for a great experience!

I needed help with office hard wood floors and was looking for a specific stain. I decided to…read morecheck out Gennett and the lady knew EXACTLY what I was looking for! I explained the situation and she took me back and showed me the example sample of what I was looking for. Incredible place! So knowledgeable!

poor quality materials. bought wood that was buckling within 3 months. then they wouldn't warranty…read moretheir product with some loophole. mike the manager is a smartass. I wouldn't ever buy from them.

I highly recommend this store for your flooring projects. They were very knowledgeable and helpful…read morethroughout the process. We had about 1000sq foot installed and the carpet on our stairs replaced. The customer service was great and the installers were prompt and really efficient. We were able to get matching stair treads for our floors which was not an option at other places we considered.

Great customer service! The office guide me with a lot of patience form the stone selection and…read morethrough the whole process. Thank you my kitchen looks amazing.

From the owner: JL Solid Stone has over 18 years of experience and a great reputation. We provide a free-of-charge…read moreestimate with no additional obligation. Our dedicated staff is trained to guide you through the process from the hand selection of your material to coordinating the final installation course. We are proud to say that we specialize in custom kitchen countertops, bathroom countertops, vanity tops, shower and tub decks, conference tables, fireplaces, Staircases, and almost any custom project.

Excellent communication with Anna! She was extremely helpful in coordinating the delivery of our…read morecontainer! I was also able to look at the container before we purchased. Jonathan did an excellent job delivering the container to our site that was on a pretty narrow mountain road!

When a business makes a commitment and follows through, I highly recommend them to others. Other…read morecompanies promised they could make deliver to a steep mountain property but could not deliver and backed out. Alpha storage trailers and containers delivered a 20-foot container up a steep mountain road with no problem and provided service that was not expected such as leveling the container. I would highly recommend them and use them again. Thanks, Great job!

Incredibly inept in custom counter tops. Beyond slow in pricing and terrible in communication. If…read moreyou are a contractor you might do better. A woman, not so much. Sad. Since bought out by a corporation things are no longer run local.

Local people serving local needs in the building supply business. Great customer service.read more

I might be a little old-fashioned, but I can't tell you how much a love when I place a call to a…read morebusiness and I get a live person! Not only did I get a live person when I called East Coast Granite & Tile, I got the best customer service I've had in a long time! Marc Ollis was my contact from start to finish and he was very patient and knowledgeable when it came to making my decisions with the slabs I was choosing for my kitchen countertops. Sometimes one slab was two small for my job or too expensive for my budget, but he didn't mind continuing to quote others as I found them. Once my slab was selected, every other representative from the template person (David), fabricator, (Serge); whom I met in person to decide my layout, to the installers (Harley) and sealer (Dallas) were in touch to confirm when they would arrive to confirming my satisfaction. I even received a follow up call from a person named Tim, whose title I'm sorry I didn't get, to ensure I was satisfied with the installation of my countertops. This is an outstanding A+ organization that deserves more than the 5 stars I'm giving them!! Please ask for Marc!

We started working with a lovely rep but she moved away and ended up working with Deb who tried to…read morepass us off to someone else. Granite places are really a dime a dozen and it shows here. Deb (I doubt she wants to be called that) needs to be spoken to in writing 100% of the time and if you don't she will bulldoze you over because "that's not what she said" by the end of our transactions she was being me to "just call her" but I continued to speak via text and even asked her if email was more comfortable for her. When we initially asked what our overages would look like she would shrug and say "like nothing not even anything" so it came as a surprise it was $1500 more at the end. The guy who does the measurements real nice, the guys who did the install, also nice. Deb- stay far away. The trip charges, the chipped unfinished edge, and the snake that is Deb all scream 'head down the road' to me and that's what I'm going to do for the next 15 kitchens we need stone for... yep, they knew we had more projects and we were still treated like this.