Had to laugh that the business used my photo as a promotional one since it was showing no one at…read morethe registers. Should I have walked out with my purchase? The printing folks on the other hand were quite helpful and I saved lots of $ with their suggestions. Stock is well managed, but I wish I got a better deal on things with my membership.

Long story short I came to get printing services and left with my pdf compressed so I am able to…read moreupload my book!! Sidah (sorry if I misspelled) helped me without me having to ask or know exactly what to ask for!! She is heaven sent! Thank you thank you thank you!

Terrible customer service!! Wouldn't let me exchange an item I purchased from same location…read more Avoid doing any business here.

Very poor customer service, it appears the staff do not like their jobs! I predict this is due to…read morepoor management. Poor staffing, poor motivation and corporate greed. Avoid this store!

Dont advertise same-day services if you can't deliver. After placing and order for same-day print,…read moreit took 2 days to receive a call to notify us that they don't have the product in stock. They offered to supplement another which might have been okay if it wasnt already a day late and would be several more hours to complete if approved. Should have known better. Last time I placed a custom order, I received my ready for pickup notification just to arrive and discover they sent it by mistake and I had to wait around for an hour. Not ideal service for a business owner trying to utilize the "convenience" of office depot when they cant seem to do things organized or in a timely manner.

Michelle, the Print Manager, saved the day. I had $300+ in poster prints I ordered via online. When…read moreI picked them up, the blues were slightly off. I really appreciated Michelle acknowledging the slight color incongruity between the actual document and what had been printed. She offered a reprint of the entire order, but likely the same issue would have prevailed. Without contest and most kindly she refunded my credit card. I will be back to this Office Depot, thanks to Michelle's amazing customer service. Note: Normally I doc a star for being unclaimed, but not this time.

Most amazing staff!! Everyone was so kind when walking in and Micheal the GM was so friendly!! I…read moremessed up and made my tsa pre check appointment for the next day and he still gladly took me in and from talking to him he really loves his job and employees!! It's a blessing to have experiences like this!! 10/10

Reviews Office Depot…read more Google review summary 5 4 3 2 1 4.4 (299) Reviews All price23 printer15 employees9 school6 +6 Sort by Most relevant Newest Highest Lowest PR Poston 1 review I had a very challenging copy job for my non-profit and Jim in Business Services did an excellent job on my fliers!!!! He was SO patient and rendered excellent customer service!!! Thank you Office Depot for your wonderful employees... Fr. Steven Hoffer 12 reviews·2 photos a year ago I had to print out a brochure for a funeral vigil. Mark was incredible. He gave us different options, from paper size to paper weight, to binding options. Mark helped select the right digital format, etc. He knows his stuff and is ... More Quality printing. 1 EdMenSal Local Guide·59 reviews·30 photos 5 months ago Becareful shopping at Office Depot. They'll advertise something as a good deal, a good price, then it turns out in small print you have to spend x amount of dollars to get the discounted price. It's a scam, no matter how you look at it. Why not simply place the exact price and let shoppers decide. Remy Plato 1 review 5 months ago Do not shop at Office Depot. The customer service here is absolutely abysmal. I was waiting at the copy center for awhile, I try to get a hold of someone but nobody was there... probably having a big kumbaya in their breakroom or something. ... More Office Depot (Owner) 5 months ago Thank you for bringing this to our attention. We apologize for the negative experience you recently had at one of our Office Depot locations. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your name, phone number, store location, and Google Review. - Paige Reviews Office Depot Google review summary 5 4 3 2 1 4.4 (299) Reviews All price23 printer15 employees9 school6 +6 Sort by Most relevant Newest Highest Lowest PR Poston 1 review I had a very challenging copy job for my non-profit and Jim in Business Services did an excellent job on my fliers!!!! He was SO patient and rendered excellent customer service!!! Thank you Office Depot for your wonderful employees... Fr. Steven Hoffer 12 reviews·2 photos a year ago I had to print out a brochure for a funeral vigil. Mark was incredible. He gave us different options, from paper size to paper weight, to binding options. Mark helped select the right digital format, etc. He knows his stuff and is ... More Quality printing. 1 EdMenSal Local Guide·59 reviews·30 photos 5 months ago Becareful shopping at Office Depot. They'll advertise something as a good deal, a good price, then it turns out in small print you have to spend x amount of dollars to get the discounted price. It's a scam, no matter how you look at it. Why not simply place the exact price and let shoppers decide. Remy Plato 1 review 5 months ago Do not shop at Office Depot. The customer service here is absolutely abysmal. I was waiting at the copy center for awhile, I try to get a hold of someone but nobody was there... probably having a big kumbaya in their breakroom or something. ... More Office Depot (Owner) 5 months ago Thank you for bringing this to our attention. We apologize for the negative experience you recently had at one of our Office Depot locations. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your name, phone number, store location, and Google Review. - Paige PR Poston 1 review just now New I had a very challenging copy job for my non-profit and Jim in Business Services did an excellent job on my fliers!!!! He was SO patient and rendered excellent customer service!!! Thank you Office Depot for your wonderful employees...

Over the past few months I have had several meetings here and have enjoyed my experience each time…read more The super cool vibe is a given here....clean, organized, professional, and well maintained are the qualities that impress me over the vibe. The small touches like having enough chairs for a conference room (yes there are problems around town with this) to having up to date large tv's for presentations are crucial to me. When noticing the meeting, paying for a space, or dealing with issue at hand instead of being bothered by the space........being uncomfortable should be the last thing on someones mind. You can park in the front (Main Street) in the couple of free on street parking, in the parking lot on the side, or park behind the building and enter from the back entrance. If you have a small business, need a random quiet meeting place, or need to rent a permeant place to set up shop.....there are many places Downtown you can choose.....but being familiar with the spaces like me, take my advice and go with Faciliteq. The owner of this business, was in an article recently saying that he will be opening up two more locations near here if this one is booked. So hang tight and more nice space will be available soon!!!!!!!

From the owner: Faciliteq is the premier supplier of office furniture in Las Vegas, Phoenix, Denver, and Boise,…read morecovering the entire Rocky Mountains region. Elevate your workspace with modular architectural interiors that span walls, floors, and furniture.

As the Office Manager at Somerset Academy Losee, I've worked with AIS for more than 10 years and…read morethrough multiple business cycles. Throughout that relationship, Marc Surette has stood out as the best sales representative I've ever worked with. Marc is accessible, returns my calls promptly, and takes the time to understand our school's needs. When we talk, I feel heard and understood. He gives us personal attention and makes me feel that our campus is a priority. What I appreciate most is that Marc takes ownership of every issue. He stays involved, follows up consistently, and works diligently to get concerns resolved quickly and to our satisfaction. Whether we're discussing equipment, supplies, or changing needs at the school, I know I can reach him and count on him to follow through. After more than a decade of working with AIS, that personal attention and accountability continue to mean a great deal. I truly appreciate Marc's commitment to taking care of us. April Nestor Office Manager Somerset Academy Losee

I am on my third laser printer purchased from AIS - Advanced Imaging Solutions. My first two worked…read moreflawlessly, which is why I returned to AIS for a third. Unfortunately, my third printer failed after only about 300 pages. It would no longer power on. Fortunately, it was still covered by AIS's 5-year on-site warranty for parts and labor, valid through May 30, 2027. I called AIS on July 24, 2026, and was told a technician would contact me. On July 26, a technician came to my home but was unable to repair the printer. He took it to his shop for further repair. What followed was SIX WEEKS of frustrating communication. I repeatedly had to call AIS for updates because I was rarely contacted. Eventually, I was told the printer could not be repaired and would need to be replaced. I was shocked to learn that AIS intended to replace my barely used printer with a used unit. I explained that I did not consider that acceptable. My printer had approximately 300 pages on it, and I expected a replacement in comparable condition. I spoke with the owner, Mark, and explained my concerns. I was assured that I would be taken care of and satisfied with the resolution. Unfortunately, that did not happen. On September 4, AIS replaced my printer with a used printer showing 45,893 pages on the counter, compared with approximately 300 pages on my original printer. EVEN WORSE, THE REPLACEMENT PRINTER REPEATEDLY DISPLAYS AN ERROR WHEN I TRY TO PRINT. I now have to go upstairs to clear the error, restart the printer, return downstairs to print, and go back upstairs to retrieve the documents. I understand that printers can fail. That is why I purchased a printer with a 5-year warranty. What disappointed me was how the warranty claim was handled: six weeks of poor communication, a replacement with nearly 46,000 pages, and a replacement that does not function properly. My first two AIS printers were excellent, but based on this warranty experience, I would strongly recommend that customers ask exactly how warranty replacements are handled before purchasing.

I had a great shopping excursion! Thanks to Esteban for going over all details of the HP Laser…read moreprinter. Thanks to Peter for helping to buy a new desk, ordering, setting up my yearly discount package and helping with carrying out the printer to my car. Office Depot is great for setting up a new home office! And I'm super happy with all my purchases. I felt the value was in the products that I selected. Best customer service! 10 Stars!!! Located West Charleston and Fort Apache. Highly recommend for all your office supplies and needs.

I had to print 1 page. I emailed it before I walked into the store as inside signal is bad…read more I walked in but still had to sign in. There was nobody around yet I had to wait. I then paid 16 cents. Lol staples gave me a 1 page print, within seconds of walking in, for free just 2 days ago as they were so friendly and said it's pointless to charge me for a single paper. They can learn something from Staples.