I switched my nail salons a few months back & absolutely love the Nail Lounge. I have tried…read moremultiple salons & I have enjoyed this one the most by far! They always get the vision that I want & put it perfectly on my nails! This location is also quite, clean & gets me in!

I went today to get my nails done and it started out okay. I was a walk in and they sat me…read moreimmediately! I loved that. I showed the tech the color inspo, nail art(I never do nail art), and the shape from my personal photos. I said I wanted my square nails to be a bit rounder than they were in the photos. I believe the tech's name was Sam, started working and she started cutting them down. From the pinky nail the length looked great, so I said to go on. We got to maybe the end of my first hand and I wasn't a huge fan and before I could do more, she started cutting the other hand. When I examined I said, "they are a bit shorter than I was expecting, but I may be able to make them work." Trying to be okay with it, and her response was very abrupt and said, "you should've said you didn't like them before I began." I was uncomfortable and tried to assure her I'd make it work. I put in an AirPod and grabbed my kindle to read so that I could just calm down. She starts the nail polish and the little design. I'll post it below. The design is a trident and she did it upside down at first. I said something about how I wanted it a different way, BEFORE she put the top coat on and she looked at me and said yet again, "you should have told me before I started." I guess in my head it's common sense I'd want the design facing up not towards me. She finished, I paid & tipped even though I though she was unkind and didn't listen to what I wanted, and left. I got in my car and bawled. They did not look how I wanted, AND she was snippy with me twice. I got home and had my husband call to see if we could get a soak off and refund because i was so unhappy. I had him call because hours later i was still really upset. My husband called and I couldn't hear what was happening but my husband was trying to say I felt I had to be agreeable due to the reactions of the tech. I asked him to hand me the phone & I explained everything that happened and how I did agree because I was snapped at. They said I could come back and they'd refund and do a soak off(that's important to know). I got there before the time they asked me to come(6:45 is when I got there. 7 is when they asked me to come back.) I was not late, and they said when I got there, "we can cut the tips off and refund you, or you can soak off and pay $15." So in other words if I wanted everything off they'd rescind my refund. So I took the option I'm assuming they didn't want me to take, and now I'm refunded & have no top tips on my nails. I'm frustrated with the lack of accountability and that I am the issue because I didn't speak up, even though I did and was snapped at. Anyway here's the photos of what my nails looked like after they were done & when they only cut the tips off so I could get a full refund.

Wonderful salon! Wonderful people working here! The ladies are extremely nice and attentive. I am…read morefrom LA and really needed my nails done while visiting family here. It's a cute salon and they are efficient! They did my pedicure and my fill at the same time and did an amazing job in a short amount of time. They also have a huge selection of gel colors which I really appreciated. Thank you ladies!!

Best service on top! And no need to wait on them to help you and speak up on what you want!read more

Not one thing I would complain about. Their salon is very clean, masks are required, socially…read moredistanced between the others. A ton of colors to choose from. Best in Midland! Ten was the one who did my nails, he did an amazing job!

I have a permanant handicape placard, written proof of disability and this person lays hands on ME!…read moreHOWEVER, I do believe he realized my battle while he is HOLDING my arm. He had his partner hold my arm while he went to get his truck to put me on because I was moving so slowly. He said, "here. Take her while I go get my truck . We will be here till Christmas." HA!‍I didn't let it phase me...like I'm blessed, old enough to be your mother! I want to know...please help me out if you know the answer. If you are receiving a service and you are injured are you able to filem assault charges or civil suit at least? THEY ASSAULTED ME! DON'T GO THERE FOR ANYTHING, THEY ARE RACISTS! DANGER BEWARE! ESPECIALLY IF YOU ARE DARKER THAN DESSERT SAND THEY WILL TREAT YOU DIFFERENTLY!

Very friendly staff. My sister and I came in near closing time and they took their time and did a…read morereally nice job. We were both happy with our nails, and appreciative that they saw us last minute.

My go to spot! Went in for a mani and pedi and absolutely loved my service! Ruby and her staff are…read morealways so friendly and welcoming, i'll forever recommend this spot to all my girlies

Wow! Nice and clean and EXCELLENT service…read more My sister and I came here after running around town all day and I have to say I was more than pleasantly surprised. Frank, the owner (along with his wife Tammy - hence the name) worked on my sister but was more than accommodating to the both of us. My guy, didn't catch his name, was also wonderful. Both gave great full service and went beyond the basic to ensure a fabulous experience. My guy took lots of time scrubbing my feet and making them baby soft again. He then took time and massaged my feet and legs in to a euphoric state! I'm a sucker for massages so they're never long enough, but you definitely get your money's worth here! Clean, kind and complete service! What more could a girl ask for? Oh - and they do it all! There's even a Zero gravity massage chair. Oh yeah

Love Tammys! Been coming here for years. Always quality and great service. Thanks for being a…read morepart of our Odessa community

This nail salon is fantastic! It's always really clean and looks so nice inside. The vibe is warm…read moreand welcoming every time I visit. Jennifer and Alvin have been doing my nails for years, and I'm always happy to make the drive to Odessa for them. They do an amazing job on my nails and pedicures--they always look so good and last a long time! They're super friendly and great at what they do, For my daughter's birthday, I told Jennifer I wanted to bring her and her friends to get their nails done. She made it such a fun day! They took care of all five of us with no hassle and made my daughter's birthday extra special. It's a memory we'll always treasure. If you want a clean, beautiful salon with awesome people who give you perfect nails and pedicures, this is the place to go. Thanks, Jennifer, Alvin, and the team, for always doing a great job!

I like this place and the people but the last couple of times I've been here the attention to…read moredetail has been lacking.

Beautiful Salon with a very friendly staff and inviting atmosphere. Not always trying to upsell…read moreyou. Helen was my manicurist and she did a fantastic job. I did the paraffin manicure and pedicure and my hands and feet felt wonderful. I will definitely be returning.

I have gone to this salon for over 5 years but never again! The new man running the nail salon is…read moreextremely rude and very much a narcissist! I have never been yelled at for showing up early to an appointment anywhere or at any time. I went in about 1:10 for my 1:30 appointment and he told me to leave bc the sweet lady I was seeing was busy. He stated "can't you see she's busy, you come back"! He was literally yelling and everyone was looking at him then at me.... I wanted to look at Polish colors early so as not to take up extra time during my appointment. Also, when I was there the time prior to this he was being so rude & the atmosphere was very stressful. If you don't want to be rushed and treated like crap, Stay away from this place!

KK & Taylor are the best in town. Consistently giving the best manicures at a good price. As usual…read morewith a GOOD nail spa, I recommend calling ahead & setting an appointment. The manicures are fantastic & the color options are great!

Taylor and KK are the best. Two nail salon perfectionist that I have ever seen in my life. They do…read morebeautiful work. They are fully understandable. They are very professional. They have great personalities even though right now I can't afford a manicure or a pedicure, but I would always recommend them no matter what. My daughter still gets her nails done by Taylor and KK and I just cannot ever be disappointed with the Beautiful work that they do for her. We went to the salon when we were gonna go to a concert and they completely understood made the nails look perfect for the concert and in August we're looking forward to doing this again so that we can show our appreciation and pride for K-pop thank you Taylor and KK for all that you do and you are still absolutely amazing and so are your children.