I was actually TOO impressed by the level of service and attention to the customer's perception brothers Ren and Shawn displayed on my first (and certainly not last) trip to their establishment. They repaired a supposedly "irreparable" fault (quoted by an online store that shall remain nameless) within my old Nintendo GameCube. They fixed it no problem, offered me advice on the upkeep of my system, and ensured me of warranty on their work; as soon as I arrived in the door, Shawn set it up on their monitor to make sure I KNEW the problem was fixed--something I was actually hesitant to ask for, but the guys made it clear--they are only still in business because of their honesty and quality of workmanship. No shyster repairman tricks. No smoke-and-mirrors. Just upfront kindness, honesty, a CLEAR love of gaming culture that predates me (it's hard to miss this fact when walking into the shop), and years of experience working on all things gaming/computing. They've earned this 5-Star review, I have them saved in my contacts for future business, and I highly suggest you check them out...even for a glimpse of their exhaustive collection of gaming history! read more

My PS4 was having a multitude of issues lately and every type of solution online was not working to fix any of my problems. I was close to buying another PlayStation, but then I remembered of a video game repair shop that had perfect reviews. I called and they gave me a very reasonable quote. I drove there and once I went inside I was helped with one of the most knowledgeable people that knew immediately how to fix the PS4. The service was not only fast and efficient, but very professional too. He wanted to show me how the PS4 was fixed and running after it was done. My PS4 is like brand new again! One of the most pleasant experiences I've ever had and great personalities from both gentlemen. If you're having any type of technical issues with any console, then these are your guys to handle it! read more

Somehow my toddler managed to break one of the joysticks on the JoyCon (Nintendo Switch obviously)... this dude fixed it in 10 minutes for $25? Have you ever actually sent something to Nintendo for repair? It's a process that takes months and requires a PhD in bureaucratic nonsenseology. Stop putting up with your broken stuff and take it here. Local shops like this need to be supported. Also, there is what I can only describe as a museum of 70s-90s nostalgia. Look closely and you'll realize it's almost none of it is for sale and some are insanely rare collectibles. This place should be given landmark status by the state of Florida and possibly UNESCO. read more

I have been going to Video Game Repairs for over a decade for both repairs and collecting. These guys are the best of the best in hardware repairs related to gaming. I mainly collect Nintendo, and they've been apart of why my consoles have lasted as long as they have. As for collecting, these guys are hard pressed to sell anything they believe is still accruing value, UNLESS you yourself are a true collector. I'm lucky enough to have been coming to Shawn and his family business for enough time for them to know I buy to keep and preserve, not sell and play the market. These guys will always be 5/5 read more

The employees here are very knowledgeable. I took my son's playstation to a well know fix-it store where they held it captive for 3 weeks and had excuses after excuses for why they couldn't fix it. They even lost the PS4 when we went to pick it up the first time. They next day I demanded my money back, picked up the PS4 and took it to this store where it was fixed with 24 hours. Very reasonable prices and honest employees. Went back a few month later to trade in a few games and again great service. I will definitely go again. If you need something fixed. Go there first! You won't regret it. read more

The repairs here are fast up front and honest. I took my PS4 which stopped working for no reason to this shop and the gentleman who helped me even waited for me to get to the shop on a Sunday when he stated that he was about to shut the shop down. I arrived and the possible fixes were addressed immediately. He did everything in front of me so there were no questions as to what was repaired. I was in and out of there with my working PS4 within less than 15 minutes. Thank you very much I very much so recommended his business to anyone read more

My Nintendo 3DS had a broken screen and I really wanted it fixed because I have a bunch of downloaded games and DLCs that would have been lost. I'd been to so many game stores saying it wasn't possible, but then by chance I pulled into this little hidden gem of a store. they were able to fix the problem for a great price and mail it to me (I lived in New York and was visiting Florida when I found this place) within a week! the employees were awesome and I totally recommend this place to anyone with any videogame needs. read more

This is the place for gaming repairs and upgrades in knowing how to maintain your gaming products My issue was handled with professionalism and total attention to provide me with assurance to solve the issue. I was given simple down to earth explanations to address my problems with my console... That was key to my experience at VGR! If and when I have future issues I will be headed there! This place because of the professional service and dedication to providing solutions, is a GAME changer! Julius D read more

This is the video game repair team in Miami, these guys are extremely attentive and responsive to your wants and needs. These guys are very knowledgeable about video games and can fix basically anything you bring to them. For any video game needs come here now!!!!!!!!!! I brought my PlayStation 4 here and it would not turn on at all, these guys have it working like it's brand new!!!!! read more

First place I've seen that focuses on repairs. The brothers there genuinely care for their customers and work hard to return consoles, controllers, or whatever as quick as possible. They give good facts to help prevent problems from happening again. They have every game ever made it seems like and the energy of the place is just great. I recommend to anyone and everyone. read more

The service was awesome they were quick and courteous and kind they replaced the entire inside of my ps4 for $230 in only 40 mins meanwhile other stores were gonna charge me like $500 or more and make me wait a day or two these guys are the real deal this is the only place you should be taking your console to get fixed!!! read more

I walked in expecting to drop off my PS4 for repairs but nope. As soon as I agreed to the repairs, he popped it open and started working. Between talking about his collection, advice how to protect my PS4, etc., he was done. Literally, I was in & out within 15 minutes, payment and all. Highly recommend this place. read more

They truly are very knowledgeable when it comes to video games and consoles. Trustworthy, and fast service. I visited this place when my ps4 has power issues--I was in and out within 30 minutes. Don't trust other "repair" stores if they don't specialize in video games. Come here absolutely worth it. read more

AMAZING! Great costumer service and really fast. I showed up with a bad HDMI port on a PS4 and it was fixed in less than an hour! I also grabbed a DOOPEEEE Fornite custom case for the PS4 that Sean does. I highly recommend this place for any of your video game console repairs! read more

Had an amazing experience getting my son's PS5 console repaired. We had the HDMI port replaced, and they even cleaned up the liquid residue on the processor caused by overheating. Shawn was fantastic! Professional, knowledgeable, and quick. Highly recommend their services! read more

Two very nice guys attented us. They repaired the playstation at the moment. In the store they have every thing you may need regarding video games. They also clean the playstation inside. If you need cables they have them really cheap. Will come back for mantainance. read more

One of the best places you can go. I have been a long-time customer. No matter where I go they always end up with the best prices and best customer service. They treat you like family you can't ask for anything much better than that. read more

They are good people and they know what they're doing. I was short on money and I was having trouble to find the rest, they saw that and let me pay with what I had. I will definitely go back to them if i have to. You guys should to. read more

Great service , they know what they're doing. My ps4 was overheating and my hard drive was damaged, and they fixed it and cleaned it really well. Would definitely recommend this shop if you have any issues with your gaming console read more