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Victory Chevrolet

2.5 (194 reviews)
Closed 9:00 am - 7:00 pm
Updated 1 month ago

Services - Victory Chevrolet

Check engine light

Engine oil light diagnosis

Auto general diagnosis

20 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Victory Chevrolet Photos

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Recommended Reviews - Victory Chevrolet

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They saw a customer in this and were still delivering poor service. Very sad.
Richard M.

It's a bit sad to see the state of affairs at most Chevrolet dealerships nowadays. The employees seem overwhelmed mentally and as a result they deliver a mediocre customer experience. "Your car will be ready at noon" *I don't get any update until I called 2hrs later. "Let me call you back in 15min after I calculate the parts" *an hour passes with no response. Come on guy, thats 2 inaccurate follow ups. If you need more time just say so, but SAY SOMETHING. Mind you, I was just getting an inspection to confirm I needed new brake rotors. Not to actually get them installed yet. Its 30min worth of labor, according to the bill I got. Why did it take over 5 hours to get an update? Something is WRONG with this process. I already knew I needed new rotors, did they nickel and dime me? Maybe. But Advisor Fernando Torres claimed an inspection was NEEDED. Not sure how these guys are incentivized but dear gosh are they good at wasting your whole day for a 30min job. So at Petaluma it's $255/hr for labor. Abel Chevrolet in Rio Vista quoted me at $175/hr for labor. Grand total I would pay for brake rotor/pads installation at each place? $2900 at Victory Chevrolet in Petaluma OR $1900 at Abel Chevrolet in Rio Vista? A $1000 difference for two dealerships only 1hr 30min apart. Abel Chevrolet even also has WAY better customer service and they're not making little mistakes like failing to follow up on a phone call. Thats very basic stuff, its sad. Corvette owners, the rumors are true. Abel Chevrolet in Rio Vista is the golden standard for chevrolet dealerships in the Bay Area. Every other dealership is just so mediocre, sad, and a waste of time.

Gina H.

If I could I would give them no stars, in March I came to get an oil change and I had to wait for my vehicle because we were headed to San Francisco that day. After almost 2 hours of waiting an employee, John, came to me and explained they broke apart during the oil change and they would comp it, but I wouldn't be able to pick up my car until tomorrow due to the fact that they had to order the part. We had no other mode of transportation so we had to ask if their shuttle would be able to take us back to Santa Rosa, they offered no assistance knowing i was taking my mother to SF for her doctors appointment. The shuttle driver was kind as he drove my mother and I home. On my way home from borrowing my sons vehicle John calls me shortly before closing to tell me my car isn't finished. I asked for a rental car and he suggested I borrow a car again or possibly get a ride because it was almost closing time. Finally after still remaining upset, he acted like he jumped through hoops to get me a loaner. Let me remind you, this was all for an oil change. Than once again, the next day he calls/texts right before closing telling two things: I'm responsible for the cost of repair due to it being "expensive" and I have the rental back by 6. I work and live in Santa Rosa, so I'm not sure what he assumed I was doing. I was at work as the reason why I needed a vehicle. I payed for the repair even though I did not break the part and other mechanics said this is not normal wear & tear. I wanted my car back and I asked him for the receipt and parts. When I got there (around 6:15 b/c I got off work at 6) he wasn't there and had an office lady hand me a print-out with no invoice or part. I had to return the next day to get the part and invoice. I was so upset, little did I know he gave me someone else's invoice. I didn't want to hear he keep telling me that I was responsible for this. Eventually when I was able to, I picked up the correct invoice. Here's all my documents: I saved voicemails, part and texts of the unprofessionalism I experienced with Victory. I will no longer be taking my car there for service.

Love the truck disappointed in the phone contacts....

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6 months ago

Business owner information

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Chrissy C.

Thank you so much for the business!

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3 months ago

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2 months ago

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2 months ago

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4 months ago

Kendrick was the best hit him up to buy your-next car he was very-helpful sweet amazing deal service in and out very

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4 months ago

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4 months ago

Had an amazing experience buying my 1st truck Kendrick Alexander help me and was very helpful and professional

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2 years ago

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3 years ago

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4 years ago

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1 year ago

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5 years ago

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2 years ago

They fix cars there, it's ok. I go there if I need a Chevy or whatnot to be fixed, they have AC Delco parts there too.

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3 years ago

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2 years ago

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2 years ago

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2 years ago

Brian and Mardy were very helpful and friendly in service! They were quick and got the job done fast.

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3 years ago

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4 years ago

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2 years ago

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5 years ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

Terrible service. Don't buy an electric car from them. They don't even know how to work on them. The service is a 1/10

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3 years ago

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6 years ago

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7 years ago

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Victory C.

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4 years ago

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7 years ago

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Victory C.

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7 years ago

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Ask the Community - Victory Chevrolet

Review Highlights - Victory Chevrolet

Unfortunately a couple of days later we had a few glitches regarding the purchase but to no fault of our salesman, Rick Magliari.

Mentioned in 2 reviews

Read more highlights

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Brodie's Tire & Automotive - 2017 People's Choice Winner!!!

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I've been coming to Brodies since 2020 and even throughout moving back to marin I still travel to…read morehave all my car services done here. The staff is incredibly friendly and extremely knowledgeable. I've gotten to know the staff throughout the years and appreciate getting to talk with them every time I come for a service. Some additional pluses about this place: + The bathrooms are always clean + They have a cute little coffee and waiting area + accommodating to my schedule + close walking distance to get breakfast/ lunch Thank you all for your hard work and friendliness!

Their customer service is great. They picked up when I called and let me talk and bounce questions…read moreoff of them. They took me in the next day (alignment and brake fluid flush). They were so friendly when I dropped off and picked up. Also, their pricing was lower than what I was quoted at two other garages. When I was chatting with the rep she didn't disparage the other garages but diplomatically explained why Brodie's pricing was what it was and it made perfect sense. I think I may have found my new favorite garage. I'd say the only downside is these folks are busy. They had a ton of cars out front. But as I thought about it, that's actually a good thing. It shows how well respected they are. The rep told me that oil changes are usually booked out 1-2 weeks but other services can usually be scheduled within a day. That's all very reasonable. Personally, I might do OilStop for my oil changes since I can usually just drive in when I'm free and their coupons make it a good deal. But I will probably bring my cars here for other services. I am super impressed and will definitely be back!

United Auto Repair & Tire - Got a new timing belt on!!!

United Auto Repair & Tire

(31 reviews)

For many years I toggled between McLea's and Victory Chevrolet in Petaluma. McLea's went downhill…read moreafter they sold to AAA and I was frustrated. Even after years of taking our company work vehicles there. I was done! Then one day a gentleman walked into my office selling discount cards to United Auto and I thought I'd give them a try. Still walking distance from my office. I am so happy I tried them! I have been now 4 times over the past year or so for oil changes, breaks, tire sensors. Each time, I have been greeted by friendly staff, prompt text message responses with fair quotes and constant communication on anything that was beyond the expected service. I drop off in the morning and he always has my car done by end of business (at my request). Mohammad is very fair with his pricing which is so very hard to come by. He doesn't try to upsell, quite the opposite. He'll guide me in what may need to be done soon, what can wait and what is a must do. I can't help but smile each time I go there as they're just so friendly and happy! The discount card may have run out, but I continue to go back and finally feel I've found a quality and honest mechanic, especially as my Chevy has topped 100k miles. And the kitties, love the kitties!

Excellent customer service, good selection, honest and friendly. Noticed the indicator light for…read moremy tire pressure was low. Didn't have time to make an appointment and called in, the gentleman on the phone said to just drive in. The technicians removed the tire, identified the 2 nails lodged within the tread/groove of back tire and patched it. I was back in the road within 15 minutes!! His prices are very reasonable and lowest in town. Trust your car here. They also do oil changes and mechanical repairs.

Victory Chevrolet - car_dealers - Updated May 2026

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