Called to make an appointment was on hold for over 45 minutes. Arrived at my appointment early and…read morestill waiting. Everyone who arrived after me are being seen before.

I delivered my child here. The registration is not friendly. The nurses were very nice and polite…read more However they have the worst communication system in their financial service department. They billed my insurance in correctly and failed to tell me that it was rejected. Have called over 10x for hours and no staff would take the time to actually help me with this issue. They said they took care of it but weeks later after calling back nothing was ever done. I moved out of state & now I have to fly back out their to fix this issue from 7+ months ago in person.

TWO WEEKS and counting on waiting for a drug test to start a job. Absolutely ridiculous…read more Worse experience ever.

I went at 2Pm on a Thursday and they had me waiting in the lobby for 2 hours. When the 2 hour mark…read morecame I decided that I would ask them why I was being skipped. They asked if I checked in, I said yes. They said I'd be up next. I get skipped again 20 minutes later when the drug screening person notices I've been here and have been being skipped. He asks if I've been helped, I say no & am told to wait again. This was a horrible experience, not to mention they were rushing me and being rude on the phone beforehand- I had some questions about what I should bring (ie ID). Spare yourself and go to the Glendale location.

I absolutely love the quality of therapists Pure Heart has! They specialize in so much. I've gotten…read morethe opportunity to work closely with the team and I'm proud to say I am so happy with the work they do.

From the owner: Pure Hearts Therapy is a home-based pediatric practice serving the Phoenix Metro area. Pure Hearts…read moreTherapy is hiring family-centered therapists to work with your family so your child can thrive and achieve their developmental goals.

The best PT I've been to! They're all super nice and knowledgeable. I personally saw Courtney and…read moreshe helped me out so much with my foot pain. They also made sure I got all my exercises down so that I can continue my treatment after I finish up my appointments.

I can't say enough positive things about ATI. Their customer service is second to none, and Brenda…read moreis truly a phenomenal Physical Therapist. If you want to be treated right, taken care of well, and healed properly, ask for Brenda!

If I could leave no stars I would. Made apt. post surgery as recommended by my dr. They cancelled…read moredays before apt. Rescheduled for today. They confirmed apt. yesterday, requested I fill out 10 pg. form then cancelled today hours before apt. because therapist called in for "personal reasons". Pick another place that is not as flaky and mismanaged.

Jake was my physical therapist after a car accident that injured my back and shoulder. In this…read morefragile time period, Jake was able to guide me through exercises that helped my recovery. The clinic is very clean, and everyone there is very kind and knowledgable, especially Jake!

My son's doctor submitted a referral to TEAM 4 Kids on 10/28/25. After months of waiting, we…read morefinally completed a screening on 1/15/26, and an in-office evaluation was scheduled for 7/03/26. From the beginning, we made it very clear that Spanish is his primary language, and despite this, the appointment was still booked. On 5/06/26, we received a message stating that they do not have bilingual therapists available and that our in-office evaluation had been cancelled. No phone call was made to discuss alternative options, provide referrals elsewhere, or offer any guidance on how to continue his care. To have spent over six months waiting, only to be told at this stage that services cannot be provided, is extremely disappointing and has caused a significant delay in my son receiving therapy. I will be making his provider aware of this experience at his upcoming wellness visit so they can reconsider referring families to this practice in the future.

Morgan was amazing very knowledgeable. she was very patient with me. I'm excited to get my sons…read moretherapies started!!!!

Thank you Daria and ATI PT. 12 weeks ago, I had to use a walker and was limping. My right knee was…read moreinjured after the fall. Since then, I have been able to go back to work and am ready to start working out at the gym again. ATI staff were kind and caring. They helped me learn to be patient with my body and accept that progress is not always linear. I have come through with a sense of renewed optimism.

On time for appointment, a great range of motion assessment. Qualified PT who spends the time and…read moreshares the knowledge. Nice clean facilities that take most insurance. Plenty of equipment and feels like a comfortable, non-intimidating staff. I highly recommend.