UPDATE**DO NOT USE THIS DAYCARE FOR YOUR 2-3 YEAR OLD OR POTTY TRAINING***
5 Stars for infant and 1's, overall cleanliness, schedule, food, arts and crafts, baby happiness. All of the below aside, I truly love Miss Victoria, Lupe, Olivia, Myra and staff no longer retained there-Patty, Christy, Tia and Alicia. We couldn't have left our son in better hands the first two years of his life. 1 star for 2-3 year olds classroom, loss of half the playground space, and lying staff. We moved up to the 2-3 year old room and our challenges began. There are 27 kids to 2-4 teachers, 4 on a good day, but usually 2-3 teachers. This isn't daycare it's babysitting. They barely have time to change diapers, clean up messes, and seem to be overwhelmed. We took a week off to potty train our child. He literally has had 4 accidents at home in 5 weeks, but at daycare he has 2-3 per day. The toilet didn't have a smaller lid for the kids to sit on until we bought one for them. Kiddie Kampus owners Miss Victoria and Chris agreed to try it after a month of our child pooping on himself. They also DO NOT have a step stool so kids can't get up on the toilet without help. They claimed a stool was a health code hazard or violation. I called the health department, this is untrue, it just has to be sanitized every 24 hours. Still no go on the stool. Sadly, they don't really want to potty train anyone, they want them all in pull-ups because kids are afraid of their toilets. AND they don't have time since they have too many kids.
My husband and I were at our wits end with the attitude from the staff. "This is hard mom. This is tough mom, he had a good day, but.... we had lots of accidents today." NEWSFLASH-parenting is hard, being a caretaker of that many children, I would think, is even harder, why are you in this job again? Do you actually care? I was told my son didn't interact with the teachers. He is extremely interactive, therefore, that told me he did not like them. They dread changing his soiled clothes, and we know that our son can tell they give off an underlying vibe of disdain. Our son has actually had accidents right outside the bathroom door, I'm not sure how much more of a sign he could give. IT GETS WORSE! Last week my husband picked up our son and he was wet, like really peed everywhere wet. We thought, ok this could have just happened, but again why is this constantly being missed? This week my husband comes in and before he gets to see our son, 2 children tell him that "_____(our son) peed his pants". Our child is right by a teacher in wet pants. Their excuse? We ran out of clothes. As parents in potty training, we bring in clothes every day. If we were low, usually we are told. ALSO, WHY NOT CALL US?!?!?! A phone call, we can come get him, bring more clothes, put him in a diaper for 15 minutes while we drive over, WHAT THE ACTUAL HECK IS WRONG WITH THIS MENTALITY?!?!? EVERYTHING. When I spoke to Miss Victoria on the matter the next day, the staff had told her our son had gone home dry the night before. Why make it a point to tell your boss this if you don't normally? Because you're lying and know you did something wrong when it comes to childcare. She apologized, but what is most concerning is the staff is lying to their boss to protect their job and our son is suffering because of it. What else don't we know? Final straw. From my husband: One of the instructors in the 2-3 year old room is also a nanny for one of the kids in the room, kid she nanny's for still does not like to potty there, and a lot of kids don't feel comfortable using the toilet . We were told by the same instructor last week that a lot of the kids in the 2-3 year old room are in pull-ups, doubled up with underwear, underwear over pull-ups and all kinds of crazy stuff. The fact that this is encouraged is slowing the progress of these kids. If you're a working family like us, our kid is spending majority of his weekday at Daycare. The fact that we were told that our kid doesn't always tell them he has to potty is laughable. We're paying $1000 a month in child care, not babysitting. One day, we walked in and had to break up other kids pushing and shoving each other. They're overwhelmed. It's sad. You don't know what your kid did all day, they bring home arts and craft which our son loves, but you have no idea what else. Finally, we contracted HMFD, and the only reason we found out that it was even going around is because we called one of our sons parents who is friends with to let them know, and they told us that their son had it the week before. There were no signs, no notices, no advisory to parents that this was going around in the 2-3 year old room. When we called to let them know that our son would be out all week due to HMFD, we mentioned it would have been nice to know. Only then did the owner say they will now put up a sign for other parents. Now HMFD has spread into the infant room. read more