I do not recommend you take your children to this school. It has recently become clear to me that child welfare is not their priority.
My family had been at NCA for 3.5 years and had many positive experiences. In August, our daughter went into the 3s turning 4 room (Veggie Bunch), and things went downhill. The lead teacher was fired shortly after, due to using excessive force on a child. The second teacher quit right after. This left the room in a state of chaos, with little quality supervision over the children. A few weeks into the school year, I arrived to pick up my daughter, and she was screaming with cries of obvious pain / fear. The teacher brushed it off as nothing. Later, my daughter told me that the teacher had hurt her with her nails while forcing her to use potty. (My daughter is a calm child who has been potty trained for over a year - there is no reason to force her to use potty, much less physically hurt her.) NCA later confirmed the incident. They showed me the video, and it made me sick. In the video, my daughter was completely calm when the teacher picked her up with great force and hurt her. They said this never should have happened, the teacher "lost her cool," and that this type of force often warrants termination. However, in this case, they were not terminating, as the teacher had been "stressed" due to the recent turnover in the room and due to her clean employment history. We were concerned for a number of reasons. Had this happened before to our child? If I hadn't shown up at that exact moment to hear the screams, I would not have known. Had this happened to other children? Our child is one of the oldest and most articulate children in the room - others may not be able to express themselves as well. And, since our daughter was entirely calm and there was no provocation, how is this teacher interacting with the more energetic and sometimes difficult children? And since there were two other teachers in the room (granted new or temporary teachers) who failed to report the incident, what assurance would we have that this would be reported next time? We asked follow up questions - what steps would they take to ensure that this wasn't happening to other children, such as reviewing additional video or assigning a coach to the teacher to provide additional oversight (especially with no real lead / oversight in the classroom). NCA refused to respond to our questions or concerns, instead telling us simply to "trust" them. When I pressed with these questions and told them I felt a duty to other parents and children, whom I've grown so close to over 3.5 years there, they told us we were no longer welcome at the school.
I am aware that, since this incident, NCA has told other parents that we are trying to "harm" NCA. Nothing could be further from the truth. We had been one of the most loyal and supportive families of NCA for 3+ years, up until their teacher physically hurt our three-year old child. I do feel a duty to shed light on this incident to other parents who have kids at NCA or are considering enrolling. Obviously we never wanted to be in this situation, which has been shocking and incredibly disappointing. I would not wish any other children and families go through what NCA has put us through.
Ted, just a quick response to your reply below. We never demanded the teacher be fired. Obviously we felt she should have been, but it was not our decision. When you made clear that you were choosing to retain her, we asked for reassurance that steps were taken to ensure similar incidents weren't happening to other children. In response, you refused to answer and kicked us out of the school. At that point, we felt compelled to share the incident with other concerned parents of children entrusted to this same teacher's care - parents that we had grown close to over the 3.5 years we were a part of the NCA family. We understand and respect your desire to treat your teachers well. However, when one of them hurts a three-year-old child, I hope you'll also choose to treat the child and the family (and other families under that teacher) with some level of care and concern (and honesty) as well. Instead, you continue to lie about the incident and about our family, which is incredibly disappointing. Also, regarding DHS, they do not make your staffing decisions. It is on you to choose to retain a teacher that physically hurts young children with no provocation. And you are misquoting me - while our daughter seemed to be welcomed into the other classroom immediately after the incident, we were never content with the way the situation was handled. Obviously we were trying to make the best of a terrible situation. If you have taken steps to mitigate harm to other children as a result of this incident, then I am happy for the other children still there. If you had shared any of that with us at the time, this all could have been avoided. read more